2 of 2 Permanent ITIL Jobs in Windsor

complex technical skills Good customer service attitude Knowledge of configuration management (Puppet and/or Red Hat Satellite preferred) Scripting for automation using technologies (e.g. Powershell, Puppet, Ansible, Python) ITIL knowledge – principles and application Ability to support and develop junior colleagues More ❯

servers, storage, backups, etc.) including pro-active identification and fixing of potential incidents, backup management, etc. Participate in the definition, documentation, operation and continuous improvement of operational processes e.g. ITIL-based processes such as incident, change, problem and configuration management, and the smooth integration of these with wider company processes and systems. Define, implement, monitor and report on metrics that … complex technical skills Good customer service attitude Knowledge of configuration management (Puppet and/or Red Hat Satellite preferred) Scripting for automation using technologies (e.g. Powershell, Puppet, Ansible, Python) ITIL knowledge – principles and application Ability to support and develop junior colleagues More ❯