2 of 2 Permanent Product Manager Jobs in Windsor

continually improving our offerings to deliver value and drive business growth. To help us achieve our ambitions, we're looking for a commercially-minded, analytical, and customer-centric Digital Product Manager to take ownership of key areas within our Ecommerce team. This role will lead the performance of associated digital channels, collaborating across digital, commercial, and marketing functions … customer experience. Responsibilities of the role: Own the Ecommerce performance of your area, focusing on customer acquisition and retention through seamless digital journeys and content. Define and deliver against product goals, including conversion rate optimisation, average order value, net present value, and Net Promoter Score (NPS). Build a deep understanding of the Ecommerce product areas, using performance … and customer needs. Monitor market trends and competitor strategies; identify partnership opportunities and respond to potential threats. Continuously seek feedback from users to uncover pain points and deliver meaningful product improvements. Collaborate with commercial, legal, regulatory, and support teams to ensure product launches and enhancements are scalable, compliant, and impactful. Foster a culture of transparency, collaboration, and continuous More ❯

Membership proposition - a customer-centric scheme designed to reward, engage, and build lasting relationships with our customers. We're looking for a commercially-minded, analytical, and customer-obsessed Digital Product Manager to lead and evolve our Membership offering. You'll drive the strategy, performance, and optimisation of our membership proposition, collaborating across digital, commercial, marketing, and customer experience … teams to deliver maximum value for both our customers and the business. Responsibilities of the role: Own the end-to-end performance of the Membership product, with a focus on acquisition, engagement, retention, and lifetime value. Define and deliver the Membership strategy and roadmap, ensuring alignment with broader business goals and customer needs. Continuously improve the digital customer experience … across touchpoints-simplifying sign-up, driving engagement, and enhancing perceived value. Leverage data and insights to identify new opportunities, refine features, and inform key product decisions. Lead conversion rate and engagement optimisation initiatives, with a focus on metrics such as active member growth, churn reduction, and Net Promoter Score (NPS). Champion a test-and-learn approach, using A More ❯