Service Design Manager
Windsor, Berkshire, South East, United Kingdom
Centrica
in user/customer research (qualitative and quantitative) and Service Design methods. Experience in creating customer journey maps, service blueprints, process maps, personas, service concepts and service prototypes Strong stakeholder management, facilitation and communication skills Able to balance customer, colleague, business and technical delivery needs when designing solutions Comfortable navigating ambiguity and aligning stakeholders with differing priorities. Passionate More ❯
Employment Type: Permanent
Posted: