2 of 2 Permanent Microsoft 365 Jobs in the Wirral

customer service and maintain a positive client experience Install and configure software and hardware under supervision Document resolutions and maintain accurate support records Assist with user account administration (e.g., Microsoft 365, Active Directory) Maintain a professional, friendly, and … helpful attitude at all times Requirements: Prior experience in a 1st line IT support role, ideally within an MSP environment Strong understanding of Windows OS (10/11), Office 365 products, and common desktop applications Experienced in Active Directory Basic networking knowledge (TCP/IP, DNS, DHCP, etc.) Familiarity with remote support tools and ticketing systems Excellent communication More ❯

for delivering a high level of IT service, as well as be an excellent communicator who is able to build relationships with both staff and pupils. A knowledge of M365, Active Directory and ideally, bespoke educational technologies is ideal. Please note, as this is a field-based role, you will need to hold a valid UK driving licence and have More ❯