1 of 1 Permanent 3rd Line Support Jobs in Witney

Position: 3rd Line Support Engineer Location: Witney, Oxfordshire Salary: £35,000-£45,000 DOE As a 3rd Line Support Engineer, you will be the escalation point for complex technical problems that 1st and 2nd line support teams cannot resolve. You'll work closely with infrastructure, development … and network teams to troubleshoot, diagnose, and fix critical issues across multiple platforms and applications. Key Responsibilities: Provide second and third-line IT support, acting as part of the contact team for internal queries, incidents, user requests, and problem resolution. This includes telephone, remote, and deskside support. Serve as an effective point of contact for Internal … Collaborative team culture with a focus on work-life balance Required Skills & Experience: Experience with Microsoft Cloud and Azure, plus excellent communication skills are essential. Proven experience in a 3rd line support or similar senior technical role Solid hands-on experience with network infrastructure, including switches, routers, firewalls, VPNs, and network troubleshooting Excellent problem-solving More ❯