Job Title: Digital CustomerService Manager Location: Wolverhampton Job Length: Permanent Full Time Competitive Salary with extensive benefits: Product allowance alcoholic & non alcoholic choices Company bonus scheme Life Assurance Access to 24/7 GP services Company pension contribution Generous holiday (inc bank holidays & trading) Access to a range of high street discounts Carlsberg Britvic is the largest … come together, the one common goal remains, and that is ensuring our people succeed. If you are interested in joining our journey, we are now recruiting for a Digital CustomerService Manager . Reporting to the Head of CustomerService, this role will play a key part of our success journey, and you will have the … opportunity to be involved in the following: Role Responsibilities: Drive excellence in end-to-end customerservice across On Trade and Off Trade B2B channels A digital first focus, promoting self-servicecustomer touchpoints in collaboration with digital solutions and marketing Continuous improvement via quarterly review of customerservice standards, operations and team development More ❯
site security team by being flexible and reliable to cover shifts as required, this includes working a variety of shifts. You will be responsible for providinga high level of customerservice to visitors to the site, ensuring the safety of all visitors and completing patrols andremaining vigilant at all times. Dutiesinclude: Protecting the client's property, people and … bycomplying with legal requirements Contributing to team effort by accomplishing relatedresults as needed Acting as a first line support to customers and visitorsto site, providing a professional and friendly service Understanding the needs of our customer, respondaccordingly to customer queries and requests and take appropriate action Maintaining professional conduct at all times Requirements Full5-year employment checkable history Validfrontline SIA licence CCTV & DS CustomerService experience and confidence to handle conflict in a correctmanner Flexibleto meet the job requirements Excellentcommunication skills both written and verbal Smartappearance and be well-groomed Reliableand punctual Highlevel of enthusiasm More ❯
deep knowledge of core banking across systems Savings and Lending translating them into actionable product requirements Develop and articulate a comprehensive strategy that aligns with business goals, maximising efficiency, customer experience and remaining compliant to industry standards Lead the feature team to develop and execute the company's desired product technology outcomes Collaborate with cross-functional teams, including technology … design, customerservice and 2nd Line of Defence to ensure successful delivery of products and features With a number of exciting opportunities in this role, you will be part of the transformation project which will create a new operating platform for the business. As the company and team grows, so should you! What's in it for you More ❯
to join our newly formed business with their incredible individual historys, innovation of products and some of the UKs most iconic brands, Carlsberg Britvic strives to deliver the best service to our customers and consumers. We aim to make a difference, bringing together two diverse companies, our global reach enables opportunity, growth and a chance to work with some More ❯
our newly formed business - with their incredible individual history's, innovation of products and some of the UK's most iconic brands, Carlsberg Britvic strives to deliver the best service to our customers and consumers. We aim to make a difference, bringing together two diverse companies, our global reach enables opportunity, growth and a chance to work with some More ❯