6 of 6 Permanent Customer Service Jobs in Wolverhampton

Position: Service Desk Analyst (1st Line) Reporting to: Service Desk Team Leader Our client proudly holds a place among the top 10 Managed Service Providers globally. They have consistently delivered premium managed IT services, establishing themselves as a key IT partner for businesses across diverse industries. This award winning MSP takes the time to understand their clients … organisations, customising their expert services to suit their clients’ unique needs. We’re looking for a Service Desk Analyst to join this dynamic team and help them deliver their promise to their clients. Role: As a Service Desk Analyst, you will be an integral part of this great Service Delivery Team, acting as the first point of … email Diagnose and resolve 1st line assigned tickets within target resolution times Accurately classify and log tickets, keeping detailed ticket notes throughout the lifecycle of a ticket Provide excellent customer service and an excellent customer experience at all times Conduct personal queue and ticket triage to prioritise and manage your workload, escalating as and when required using More ❯

our established security team as a Multi-Site Officer covering a number of assignments within Wolverhampton and surrounding areas. You will be required to provide a high level of customer service to visitors to the site, complete patrols and remain vigilant at all times. The successful candidate must have a valid SIA Licence as a minimum. You will … legal requirements Contributing to team effort by accomplishing related results as needed Acting as a first line support to customers and visitors to site, providing a professional and friendly service Understanding the needs of our customer, respond accordingly to customer queries and requests and take appropriate action Maintaining professional conduct at all times Requirements Full 5-year … employment checkable history Valid frontline SIA licence DS or SG Valid UK Driving Licence with access to a vehicle Customer Service experience and confidence to handle conflict in a correct manner Flexible to meet the job requirements Excellent communication skills both written and verbal Smart appearance and be well-groomed Reliable and punctual High level of enthusiasm and More ❯

Customer Engagement Manager Location: Hybrid – home and office Hours of work: 37.5 hours per week Reports to: Head of Customer Engagement A bit about us: We started up over 30 years ago, with the aim to make the lives of Manufacturers and Distributors easier and our aim has remained steadfast ever since. We like to think we have … their business goals and we help our customers succeed because we believe in leading with business objectives, not technology. We take the time to develop an understanding of each customer's business while encouraging and educating them about best-practice processes. We are a Great Place to Work® Excellence in Winner (over numerous years) and by having the right … our people as our most valuable asset, our involvement in Great Place to Work® means we can continuously benchmark and improve our peoples’ experiences to build and sustain great customer experiences. Overall Responsibilities: As a Customer Engagement Manager you will be our customers primary point of contact, creating and maintaining positive relationships! You will support them with all More ❯

Healthcare, Commercial, Hotel & Leisure, High-End Residential, Public, and Energy. From design stage through installation and ongoing maintenance, their highly skilled workforce delivers efficient, reliable, and best-in-class service to clients. A multi-award-winning business, the company prides itself on being a full building services solutions provider and has successfully delivered multiple large-scale projects across Ireland … and H&V systems. Identify part replacements and obtain quotations for condition maintenance plans. Ensure statutory engineering maintenance documentation is maintained and accessible. Oversee completion of PPMs and Client Service Requests in line with SLAs. Ensure compliance with audit requirements, including reviewing site SOPs, ERA’s, and scenario training. Adhere to QHSE procedures and implement improvements identified during inspections. … out-of-hours call-out rota for site facilities. Accountable to the FM Supervisor/Manager/Coordinator. No direct budgetary responsibility, but financial awareness is required. Flexibility in service delivery around client needs. Person Specification Strong experience in data centres or similar cleanroom/production environments. Proficiency in PC and MS Office applications. Recognised NVQ Level 3 in More ❯

We are currently recruiting for a Field Service Engineer (Robotics/Automation Engineer) for a market leading business within the Automation Industry who provide support across a range of manufacturing clients within the Aerospace and Automotive sectorsto help improve productivity. This is a permanent role that has been created due to continued expansion. The successful candidate will have a … must be Time Served in a suitable discipline Strong working knowledge of PLCs ( Beckhoff/Siemens advantageous) Goodworking knowledge of Robotics ( ABB/Fanuc/Kuka Advantageous) - Desirable Strong customer service mind set Willing to travel as required to sites in the UK and Ireland. This vacancy is being advertised by Complete Talent Services Ltd who are acting More ❯

1st Line Service Desk Analyst Windows, O365, Active Directory, Group Policy, DNS, SharePoint, Networking. My client are a well established, award winning IT Services company with offices in London and Wolverhampton. They have an immediate requirement for a 1st Line Service Desk Analyst. As 1st Line Service Desk Analyst you will be an outstanding communicator driven by … fantastic customer service. The 1st Line Service Desk Analyst will be able to demonstrate technical competency across technology such as Windows, O365, Active Directory, Group Policy, DNS, SharePoint, Networking whilst working in a fast paced, client driven environment. You will be you an integral part of the dynamic Service Delivery Team, acting as the first point of … contact for their clients' IT requests and issues. This is a great opportunity to join a customer focused technology driven company. They provide a range of benefits designed to support your well-being, professional growth, and work-life balance. Great opportunity to join a company that can help growth both your career and technical skill set. 1st Line Service More ❯