there are key dependency with our suppliers. Person Specification Knowledge/Experience/Skills: Bachelors degree in computer science, computer engineering, or informationtechnology, ITIL Certification or equivalent. Detailed knowledge of IT technical concepts from support through to infrastructure. Technical knowledge and experience of SQL, Visual Studio, SOQL, Azure Dev more »
Your Microsoft 365 Certified: Endpoint Administrator Associate or similar qualification will serve as a testament to your expertise, while your working knowledge of the ITIL framework will guide your approach to endpoint management. Flexibility is essential in this role, as youll need to possess a driving license and be willing more »
incident details, troubleshooting steps, and resolutions, in the ticketing system Contribute to the development and maintenance of knowledge base articles and support documentation, adopting ITIL processes and procedures The successful applicant will have experience in the below; 3+ years as 3rd Line/Infrastructure Engineering. 3 years’ significant experience in more »
Your Microsoft 365 Certified: Endpoint Administrator Associate or similar qualification will serve as a testament to your expertise, while your working knowledge of the ITIL framework will guide your approach to endpoint... more »