Customer Success Lead
- Hiring Organisation
- Polkadotfrog
- Location
- Woodbridge, Suffolk, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £30,000 - £35,000 per annum
role: We’re looking for an experienced and motivated Customer Success Lead to take ownership of customer onboarding journey’s and leading the Customer Success Team. In this hands-on leadership role, you’ll coordinate, monitor, and continuously improve how customers are introduced to products and supported through … tours, or training sessions is highly desirable You will also carry out all duties of a Customer Service Consultant: • Overseeing and managing the customer onboarding process across the organisation • Improving onboarding processes and implementing best practices • Managing onboarding meetings, product tours, company presentations ...