1 of 1 Permanent Service Delivery Jobs in Woodstock

need to do to be effective in this role: Lead and manage the IT Infrastructure function, including networks, servers, cloud platforms, storage and security systems Oversee the development and delivery of IT solutions to meet evolving business requirements Manage and provide escalation support for 3rd line incidents, ensuring effective resolution Implement and maintain IT best practices, frameworks and policies … around infrastructure, security and compliance Drive continuous improvement in service delivery, system performance and user experience Manage relationships with external vendors, service providers and technology partners Develop and coach the IT team, fostering technical growth and leadership capability Lead infrastructure related projects, including upgrades, migrations and new implementations Support strategic planning for IT, including budgeting, resource allocation … networking, cloud platforms such as Azure/AWS, storage, backup, security) Background in development practices, systems integration, and automation, with the ability to balance strategic planning & hands on technical delivery Experience delivering 3rd line support, with strong troubleshooting and problem solving skills Leadership ability with a track record of motivating & developing high performing teams Excellent communication, presentation and stakeholder More ❯