9 of 9 Permanent Customer Service Jobs in Worcester

is responsible for the day-to-day operations, availability, and performance of our ISP network. This includes oversight of broadband edge services, IP addressing, capacity management, routing, BNG and customer premises equipment. The role combines hands-on technical leadership with strategic planning to ensure the network delivers reliable, scalable, and secure services to our customers. This is a technical … supported, including firmware management, TR069/USP ACS platforms, provisioning, and interoperability testing. Monitor and manage capacity across access, backhaul, peering, and transit links, planning upgrades before saturation. Ensure service availability across internet transit, IXP connections, peering agreements, and interconnects. Implement, maintain, and continuously improve network monitoring, alerting, and troubleshooting processes. Collaborate with Customer Service and Field … Engineering to ensure customer impacting issues are resolved quickly and effectively. Develop and maintain network documentation, runbooks, and operational procedures. Own the NOC/network budget, including forecasting for hardware, software, licensing, and capacity expansion. Key Skills Project Management – proven project management skills Results Orientation – Focussing attention on key objectives and driving effective outcomes Communication - Strong written and verbal More ❯

target prospects and existing customers for new business cross-sell and up-sell opportunities. Position our clients services and solutions to prospects and customers using a consultative approach Manage customer accounts giving high levels of customer service Understand our clients value proposition, how it fits in the market place and communicate it to customers and prospects. Create More ❯

core values. Maintaining accurate client information within the CRM database. Recording call details and sales information for future reference. Experience: Proven track record in telesales or similar sales/customer service roles. Exceptional verbal and written communication skills. Ability to quickly grasp product/service knowledge and articulate it to prospects. Meticulous attention to detail. Strong organisational … skills with the ability to prioritise tasks effectively. A passion for delivering outstanding customer service. Innovative mindset with a willingness to contribute ideas. Goal-oriented and hardworking. Rewards and Benefits: Perks : Enhanced maternity and paternity 25 days holiday + bank holiday Death in Service Flexible working arrangements. Comprehensive benefits package. Opportunities for career advancement. Option to purchase additional … holiday days. This role presents an exciting opportunity to be part of a growth journey and contribute to expanding service offerings Sound good? If you're ready to take on a rewarding challenge in a supportive environment, please contact Jack at Four Squared Recruitment on (url removed) or (phone number removed More ❯

points and other wireless networking equipment Provide technical support and guidance to internal teams during the deployment of wireless networks Collaborate with cross-functional teams, including sales, engineering, and customer service Support the development of the organisation's wireless strategy and vision, ensuring alignment with business goals and objectives. Support the design and deployment of complex wireless systems … travel as needed Airband Perks • 25 days of paid leave a year rising to 30 plus bank holidays with service. • 5% Airband pension plus a minimum 3% employee contribution. • Customer referral bonus - a thank you for every customer you send our way. • We offer hybrid working – a mix of working from home and in the office. • Free Broadband … s phone, tablet, SIM only or mobile broadband plans. • Cycle to work, Tech scheme, Healthcare and medical insurance. Dental care, and Health cash fund (dependent on the length of service) • Airshare (employee discount platform) - discounts on everyday shopping, weekly groceries, holidays, the list is endless - save up to £1,000 a year! • Refer a friend reward scheme – a selection More ❯

Junior Account Executive Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth! Role Overview: You will play a crucial role in driving … business growth by managing client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £27k basic salary, with OTE taking your total earnings … with warm leads Prepare and deliver compelling sales presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues More ❯

manufacturers installation guideline systems Carry out all works as instructed safely to meet quality and productivity against programmes Always portraying a professional image and ensuring the highest levels of customer service in line with NG Bailey values Ensure timely completion of all required documentation, i.e. time sheets What we're looking for: Able to work as part of More ❯

Design, implement, and test high-quality software solutions, ensuring seamless integration with hardware and delivery to agreed timelines and requirements. Collaboration & Support: Work closely with R&D, manufacturing, and customer-facing teams, providing technical expertise and resolving software-related issues. Project Planning: Contribute accurate timescale estimates and progress updates to the R&D Manager, helping shape development strategies and … a deep understanding of the wider software suite, platforms, and tools. Documentation: Create and review user-facing documentation, including manuals and release notes, to support product management, manufacturing, and customer service teams. Key Skills Experience with embedded Linux especially with Yocto and Debian frameworks. Extensive Python programming experience. Excellent C/C++ programming skills with secondary experience with More ❯

+ Car Allowance + Excellent Benefits We are a well-established engineering-focused technology provider with a strong reputation for delivering high-quality network solutions and excellent customer service. For over 30 years, we have been helping organisations design, implement and support enterprise networking solutions, covering LAN, WAN, Wi-Fi, Collaboration and Security. As part of our continued growth More ❯

DOE (progressing to £33,990 when fully operational) + Discretionary Annual Bonus + (vehicle provided) Job Summary: The broadband installation engineer role is critical to connecting our customer to the network. Utilising fibre connection and our unique FWA (fixed wireless access) technology to ensure we can reach the most rural communities. The successful candidate will be responsible for installing … maintaining, and troubleshooting broadband systems to ensure optimal performance and customer satisfaction. (we will also upskill experienced Fibre or Wireless Engineers in both Fibre and Wireless so don't worry if you don't have experience in both!) Key Responsibilities: Install Fibre and Wireless services from Airband main network to the customer's premises, ensuring minimal disruption and … of business systems including PIA, Microsoft Office Suite, Salesforce, PeopleHR, Health & Safety Apps, SICON Use of wide range of hand and power tools to aid in the installation of customer fibre and wireless services. Use of a hoist to survey or install when needed. Out of Hours (OOH) on-call work may be required on a rota basis. Liaising More ❯