Customer Service Jobs in Worcester

Customer Service
Worcestershire > Worcester

The following table provides summary statistics for permanent job vacancies advertised in Worcester with a requirement for Customer Service skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Service over the 6 months to 23 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
23 May 2024
Same period 2023 Same period 2022
Rank 11 1 9
Rank change year-on-year -10 +8 0
Permanent jobs citing Customer Service 14 19 13
As % of all permanent jobs advertised in Worcester 10.22% 39.58% 15.29%
As % of the Processes & Methodologies category 14.29% 40.43% 16.46%
Number of salaries quoted 9 12 5
10th Percentile £14,000 £26,963 £32,550
25th Percentile £24,999 £37,875 £49,500
Median annual salary (50th Percentile) £25,000 £39,195 £50,419
Median % change year-on-year -36.22% -22.26% +129.18%
75th Percentile £25,000 £44,719 £53,750
90th Percentile £25,450 £48,750 £56,600
Worcestershire median annual salary £25,000 £42,500 £50,000
% change year-on-year -41.18% -15.00% +42.86%

All Process and Methodology Skills
Worcester

Customer Service is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Worcester with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 98 47 79
As % of all permanent jobs advertised in Worcester 71.53% 97.92% 92.94%
Number of salaries quoted 82 37 70
10th Percentile £25,800 £26,375 £32,500
25th Percentile £30,313 £37,500 £41,625
Median annual salary (50th Percentile) £45,000 £42,037 £50,000
Median % change year-on-year +7.05% -15.93% +11.11%
75th Percentile £50,000 £60,000 £56,500
90th Percentile £60,000 £66,600 £58,547
Worcestershire median annual salary £43,000 £45,125 £45,000
% change year-on-year -4.71% +0.28% +12.50%

Customer Service
Job Vacancy Trend in Worcester

Job postings citing Customer Service as a proportion of all IT jobs advertised in Worcester.

Job vacancy trend for Customer Service in Worcester

Customer Service
Salary Trend in Worcester

3-month moving average salary quoted in jobs citing Customer Service in Worcester.

Salary trend for Customer Service in Worcester

Customer Service
Salary Histogram in Worcester

Salary distribution for jobs citing Customer Service in Worcester over the 6 months to 23 May 2024.

Salary histogram for Customer Service in Worcester

Customer Service
Co-occurring Skills and Capabilities in Worcester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Communications & Networking
1 1 (7.14%) Internet
General
1 14 (100.00%) Social Skills
2 11 (78.57%) Legal
3 2 (14.29%) Advertising
4 1 (7.14%) Finance
4 1 (7.14%) Marketing
Job Titles
1 14 (100.00%) IT Support
2 5 (35.71%) IT Support Technician
2 5 (35.71%) IT Technician
2 5 (35.71%) Support Technician
3 2 (14.29%) 1st Line Support
4 1 (7.14%) IT Manager
4 1 (7.14%) IT Support Manager
4 1 (7.14%) Support Manager
4 1 (7.14%) Systems Manager
4 1 (7.14%) Systems Support
4 1 (7.14%) Systems Support Manager
Miscellaneous
1 2 (14.29%) Self-Motivation
Processes & Methodologies
1 5 (35.71%) ITSM
1 5 (35.71%) Service Delivery
1 5 (35.71%) User Experience
2 2 (14.29%) Mathematics
3 1 (7.14%) Asset Management
3 1 (7.14%) Continuous Improvement
3 1 (7.14%) E-Commerce
3 1 (7.14%) Performance Monitoring
3 1 (7.14%) Strategic Planning
Quality Assurance & Compliance
1 1 (7.14%) GDPR
Vendors
1 6 (42.86%) Microsoft