1 of 1 Permanent GAP Analysis Jobs in Worcester

are fully captured and understood Define, populate and maintain the associated requirements traceability matrix Document the As-Is and To-Be business processes, perform gap analysis and provide clearly presented recommendations Design and document customer journeys, and associated service blueprints, to ensure that the customer and employee experience … the Programme Support QA review and early testing approach of requirements including preparation of test scripts if required. Experience in further detail: Robust business analysis skills with multiple assignments at senior level able to work with initiative and resilience in a complex, multi-workstream complex Agile delivery programme. Must … have SalesForce business analysis skills and in depth understanding of SalesForce Service Cloud must have prior experience of analysing and defining requirements for complex user journeys for SaleForce implementations; specifically case management. This is an urgent requirement on behalf of our client, please contact or 07855524708 to find out More ❯