1 of 1 Permanent Help Desk Analyst Jobs in Worcester

I am currently supporting a brilliant organisation in the heart of Hereford who are currently looking to bring in a new IT Helpdesk Engineer to help support their small internal team and staff providing 1st and … 2nd Line Support . The successful candidate must be able to drive to site due the the location not being easily accessible via public transport. Job Title: IT Helpdesk Analyst Location: Hereford (Officer Based - Onsite everyday) Salary: Up to £34,000 Job Type: Permanent Start: ASAP Key Responsibilities: Manage and Prioritise the help desk ticket queue … appropriate internal IT teams or external providers; actively manage day-to-day relationships with third-party vendors. Maintain accurate and detailed records of all issues and resolutions within the help desk system for comprehensive tracking and reporting. Assist with IT operations, including the administration of key systems and the management of third-party supplier contracts. If you are More ❯