Contact Centre Advisor
- Location
- Worcester, Worcestershire, United Kingdom
working with software logs to triage issues and supply correct information Experience and confidence with networking and the concepts within a wider Telephony solution Microsoft Client/Server/Database experience Approach/Mentality Excellent problem analysis and solving skills "Can-do" positive attitude Desire and initiative to explore … through to success Desirable Attributes Knowledge of Telephony systems and call centre experience Experience of database data entry Competent with MS Word and Excel Customer Service skills Qualifications GCSE English to grade C (or equivalent) Additional Information We pride ourselves in offering an excellent benefits package, including ...