1 of 1 Permanent Operations Management Jobs in Worcester

savings, and enhance overall service excellence. Key Responsibilities: Competencies & Behaviours: Team Leadership: Manage, coach, provide clear direction and develop a team of 2025, fostering accountability, collaboration, and continuous growth. Operations Management: Oversee device configuration, commissioning, and QA (laptops, desktops, tablets, phones, servers, printers), ensuring throughput and service levels are met. Quality & Compliance: Set and monitor quality standards, conduct … audits, and ensure adherence to customer and regulatory requirements. Process Improvement: Drive efficiency, cost savings, and scalability through automation, tools, and workflow enhancements. Lead initiatives to scale operations, supporting with device volumes. Stakeholder Engagement: Report on performance, risks, and opportunities to leadership, manage escalations, and support new service launches. Resource Planning: Allocate staff and resources effectively, balancing demand, cost … Development: Lead cross-site service standardisation, contribute to strategic innovation projects, and progress towards senior leadership opportunities Experienced leader with proven success managing large-scale IT configuration or technical operations teams. Strong people management skills, ideally with experience developing younger or less experienced teams. Skilled in operational planning, process management, and high-volume device handling. Knowledgeable in More ❯