Permanent SLA Jobs in Worcester

1 of 1 Permanent SLA Jobs in Worcester

Help Desk Manager

worcester, midlands, united kingdom
PFM Intelligence Group
ll do: Own and oversee day-to-day helpdesk operations Lead, support and develop a high-performing team Drive service quality, ticket resolution, and SLA compliance Identify trends and implement continuous improvements Collaborate with internal teams and engage with key clients and vendors Use data and reporting to make decisions More ❯
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