Permanent Client/Server Jobs in Worcestershire

1 of 1 Permanent Client/Server Jobs in Worcestershire

Contact Centre Advisor

Worcester, England, United Kingdom
NEC Software Solutions
live healthier lives by providing excellent, high quality and innovative screening services to the NHS. Our aim is to provide a joined-up service to all our patients Communications / Telephony focused - though general IT skills will also be called upon. Problem-solving skills are called on to triage and help resolve any complications Can work as part of … information to patients and healthcare professionals are received. Taking and making a high volume of calls on a target-based model Maintaining an accurate database. Qualifications Skills Broad Telephony / Communications Background VOIP Experience Comfortable working with software logs to triage issues and supply correct information Experience and confidence with networking and the concepts within a wider Telephony solution … Microsoft Client / Server / Database experience Approach / Mentality Excellent problem analysis and solving skills "Can-do" positive attitude Desire and initiative to explore solutions to understand them further Ability to understand a full solution and the various components within Able and confident to work well in a team and as an More ❯
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