further developing the existing toolset and for architecting new tools to a professional standard. This is achieved through working very closely with the experts in Vehicle Dynamics, turning their requirements into reality. You will also be working alongside our team of professional software developers who support the wider Vehicle Dynamics toolset for data processing and visualisation. These tools provide … tool development. Continuously seek to improve test efficiency and effectiveness via the toolset. Support other team members in contributing to the tools successfully. Manage the product backlog in Jira – customerrequirements fully understood & recorded, linked to higher-level objectives and prioritised accordingly, working closely with the Product Owner. Develop and maintain a product roadmap and clear software architecture … vision. Lead the detailed planning of stories which deliver customer value, outlining the technical approach to delivering them and estimating the story points required. Contribute to the automated testing framework to ensure that all developments are robustly deployed. Support all Agile ceremonies, with particular focus on regular retrospectives – being open to giving and receiving constructive feedback and supporting continuous More ❯
Worcester, Worcestershire, UK Hybrid / WFH Options
Hays
procedures and other software engineering techniques. Responsibilities Delivery of high-quality technical solutions to meet stakeholder requirements. Ensures user stories are ready for development to start work. Ensure that customerrequirements are understood clearly and accurately defined, both technically and from a business perspective. Support solutions through the selection of appropriate tools, technologies, and frameworks either drawing on … design patterns, DevOps, continuous development and continuous delivery. Develop and maintain a deep technical knowledge of the technology stack. Thinking through, understanding and applying broader issues and non-functional requirements (e.g. scalability, security, maintainability & performance) Mentoring developers in the team and reviewing code, contributing to the overall quality and security principles. Provide technical training, solution awareness and knowledge transfer … to other team members. Supporting Project Management by leading the upfront and on-going phases of a delivery. Understand non-functional requirements including performance, resilience, stability, security, maintainability and scalability of systems/solutions. Ensure consistent collaboration, relevant documentation and support/service mechanisms, both internal and external, throughout all engagement lifecycles. Prototyping potential solutions through Proof-of-Concept More ❯
Bromsgrove, Worcestershire, England, United Kingdom Hybrid / WFH Options
Klipboard
like user account security, suspicious activity, antivirus alerts, and Endpoint Detection and Response (EDR) notifications. Review, install, and test security and application updates, leveraging automation to maintain and improve customer environments. Ensure the operational integrity, performance, and security of customer cloud-based services through proactive monitoring and expertise. Collaborate with customers and internal teams to implement migrations and … deliver solutions tailored to customer requirements. Maintain regular communication with customers via Service Desk tools and Teams meetings. Working Arrangements Hybrid working model: 3-4 days remote, 1 day in the office. All necessary equipment for home working will be provided. Shift pattern includes: Week 1: 6:30 AM to 3:00 PM Week 2: 9:00 AM to … PM On-call responsibilities (paid per rotation) and occasional out-of-hours work (paid overtime). Candidate Profile The ideal candidate will: Be an effective communicator who prioritizes customer satisfaction. Possess strong interpersonal skills to collaborate with team members and customer IT representatives. Have prior experience in a Service Desk environment with the ability to manage and prioritize More ❯
Tool manufacturer who have been at the forefront of the industry for many years. Due to increased demand within the department, our client now has a requirement for a Customer Technical Support Engineer. 365 Resourcing is the preferred supplier to Mazak. Introduction An opportunity has arisen to join the Service Department as an Office based Technical Support Engineer. Job … product range of machines. Experience of fault diagnosis. Understanding mechanical drawings and schematic electrical drawings. Understanding of structure of machines and how they work. Working alongside current engineers supporting customer requirements. Identification of parts from current manuals. Creating incidents for workflow within the team. Able to find part numbers for mechanical and electrical items. Desirable Criteria A knowledge of … paid at Time 1/3 first 2 hours then Time 1/2 thereafter each day. Saturday is Time 1/2 and Sunday Double Time. If this Customer Technical Support Engineer role sounds like the right opportunity for you then please call to discuss further or email me at the address supplied. More ❯