Customer Success Manager
Evesham, Worcestershire, West Midlands, United Kingdom
Nextech Group Limited
an on-site role offering the opportunity to join a company delivering both hardware and software solutions , at a pivotal point of growth and transformation - including the rollout of HubSpot CRM . You'll report directly to the COO and work in close partnership with the sales and account management teams to ensure customers receive excellent service and ongoing value. … and daily operations. Internal Collaboration: Work closely with internal sales and account managers to align on customer strategy and objectives. CRM Transition: Support the business through its transition to HubSpot , helping to improve systems and customer tracking. What We're Looking For: 3-5 years' experience in a Customer Success, Account Management, or similar client-facing B2B role. Leadership experience … relationship-building and communication skills. Commercial acumen - comfortable identifying revenue opportunities and driving retention. Organised, adaptable, and proactive, with a collaborative approach to problem-solving. Experience with CRM systems; HubSpot knowledge is a bonus. Benefits: £35,000-£45,000 depending on experience 23 days holiday + bank holidays BUPA healthcare plan Company pension scheme Free on-site parking Career growth More ❯
Employment Type: Permanent
Salary: £45,000
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