2 of 2 Permanent Network Monitoring Jobs in Worcestershire

Job Title: Senior Network Engineer Location: Worcester Salary: £60,000 + Car Allowance + Excellent Benefits We are a well-established engineering-focused technology provider with a strong reputation for delivering high-quality network solutions and excellent customer service. For over 30 years, we have been helping organisations design, implement and support enterprise networking solutions, covering LAN, WAN … Wi-Fi, Collaboration and Security. As part of our continued growth, we are looking for an experienced Senior Network Engineer to join our team. This is a hands-on role where you'll work across a variety of projects and support activities, collaborating with clients and internal teams to deliver reliable, secure and innovative network solutions. Key Responsibilities … Design, implement, and maintain enterprise-level network infrastructure (LAN, WAN, Wi-Fi, and network security). Monitor and optimise network performance, troubleshooting complex issues and applying corrective measures. Configure and manage networking equipment including routers, switches, firewalls, VPNs, and wireless technologies (predominantly Cisco). Carry out on-site installations and upgrades when required. Provide technical escalation for More ❯

Job Title: Service Desk Team Lead Location: Worcestershire Salary: £50,000 per annum + benefits We are partnering with a fast-growing Managed Network Services Provider seeking an experienced Service Desk Team Lead to oversee and manage their service desk operations. This is a fantastic opportunity to lead a technical support team, ensuring excellent service delivery across a range … routers, switches, firewalls, VPNs, and other networking equipment. Monitor and maintain service levels (SLAs, KPIs) and ensure consistent, high-quality support. Collaborate with clients and internal teams to resolve network and IT infrastructure issues efficiently. Support configuration, deployment, and troubleshooting of client network environments. Implement and maintain knowledge management, documentation, and process improvements. Participate in recruitment, onboarding, and … training of service desk staff. Support ITIL-aligned incident, change, and problem management processes. Skills & Experience Required Proven experience leading a service desk team within an MSP or managed network services environment. Strong technical knowledge of Cisco networking technologies (routers, switches, ASA/FTD firewalls, VPNs, wireless solutions). Hands-on experience with LAN/WAN, VLANs, routing protocols More ❯