7 of 7 Permanent Service Delivery Jobs in Worcestershire

Implementation Manager to join our team in either our Worcester HQ or Leamington Spa office. You will responsible for the successful delivery of technology projects and change initiatives from inception through to transition into live service. The role will provide disciplined delivery leadership, using Agile, Waterfall or hybrid … role will provide clear governance and regular RAG status reporting so that progress, decisions and required actions remain visible. Key Responsibilities Project and Agile Delivery Manage IT projects and programmes from initiation through to implementation and operational handover. Deliver projects using Agile principles, focusing on iterative delivery, continuous ...

journey is bringing the same structure, discipline, and continuous improvement mindset into commercial value streams to enhance pipeline quality, pricing performance, launch execution, service delivery, and customer outcomes. Reporting to the Global VP of Sales & Applications, you will work closely with commercial leaders to deploy SBS across … What you'll be doing: Drive measurable improvements across commercial Core Value Drivers, including order intake, funnel conversion, win rate, pricing effectiveness, quote turnaround, service delivery, and customer retention Facilitate Kaizen events and continuous improvement initiatives that deliver tangible business value Own commercial impact tracking, working closely with ...

role The Head of Customer Value is responsible for leading the end-to-end customer experience by combining proactive customer success, reactive customer service, and a continuous improvement mindset. The role ensures customers achieve maximum value from our products and services while receiving exceptional support throughout their lifecycle. This … creating a cohesive, data-driven strategy that supports both customer and business growth. This role involves leading and developing a team of Customer Success & Service Delivery Managers, ensuring our clients achieve maximum value from our software solutions, driving customer retention, and identifying opportunities for growth. The successful candidate ...

that improve homes and communities across the UK. As one of the country's leading property services providers, we combine operational excellence with innovative delivery to provide exceptional outcomes for our social housing partners. WPS Planned Housing Maintenance specialises in planned maintenance, energy efficiency retrofits and complex refurbishment projects. … project documentation, certifications and evidential records. Champion continuous improvement and identify opportunities for automation and digital innovation. Work collaboratively with operational teams to improve service delivery, productivity and governance. Lead training and development initiatives to improve digital capability across the business. Provide insights and recommendations to senior leadership ...

Your responsibilities will include: Providing onsite IT support and technical troubleshooting across QinetiQ locations Investigating and resolving hardware, desktop and infrastructure-related incidents and service requests Building, deploying and maintaining end-user devices and associated equipment Supporting network infrastructure through basic patching, connectivity checks and equipment installation Managing … escalating issues where appropriate Essential experience of the Field IT Support Engineer : Experience working within an IT Support, Desktop Support, Infrastructure Support or Field Service environment Strong troubleshooting and problem-solving skills across a broad range of IT technologies Experience supporting Windows desktops, laptops, peripherals and end-user devices ...

Open GI in Worcester is seeking a Head of Customer Value to lead the end-to-end customer experience, combining proactive success, reactive service, and continuous improvement. You will drive retention, adoption and growth by directing a team of Customer Success and Service Delivery Managers, shaping ...

services. The Councils are committed to being a customer driven organisation, with our customers at the heart of everything we do; focused on improving delivery services that make a difference to the community that we serve. About the role The ICT Project Officer is responsible for the whole project … provides advice and support across all project areas and actively builds a professional relationship with stakeholders and customers. The ICT Project Officer ensures the delivery of high-quality projects that align with our goals and objectives, while also adhering to government regulations and policies. The ICT Project Officer will ...