2 of 2 Permanent Technical Analyst Jobs in Worcestershire

Technical Business Analyst £38,000 – £42,000 + Company Bonus Permanent Worcester Looking for a Technical BA role where you can actually make an impact? We’re working with a fantastic business in the ecommerce sector that is looking for a Technical Business Analyst … teams across the business from initial requirements through to UAT and implementation. What will you be doing? Gathering and translating business requirements into clear technical requirements, user stories and acceptance criteria Creating and improving end-to-end process maps Identifying inefficiencies, gaps and opportunities to improve Testing ecommerce functionality ...

Description Job Title: Technical Support Analyst (First & Second Line Support) Department: Technical Support Reports To: Technical Support Manager Job Purpose To provide first- and second-line technical support to customers across the company's software, hardware, video, and asset tracking solutions. The role is responsible … delivering excellent customer service, diagnosing and resolving technical issues, maintaining customer accounts and assets, and escalating complex issues where specialist intervention is required. Key Responsibilities Customer Support Act as the first point of contact for customer enquiries via telephone and email. Respond to software, hardware, and product-related queries ...