15 of 15 Remote/Hybrid Permanent 1st/2nd Line Support Jobs

reach new horizons. Where you come in As our Associate Modern Workplace Engineer, you're the first point of contact for tech support here at Ki. You’ll handle first and second-line incidents and service requests for about 450 of our colleagues, across our London … Freshservice, ServiceNow, Jira Service Management, or similar. Familiarity with cloud-first Microsoft environments and exposure to ITIL practices. Experience within a regulated industry and / or relevant certifications are advantageous but not essential. You’ll get a highly competitive remuneration and benefits package. This is kept under constant review ...

Technical Support Specialist Location: Brecon, Wales Hybrid working: 3 days a week onsite Salary: £28,000 - £32,000 + benefits Industry: IT Services . This is an excellent opportunity for an ambitious IT professional with experience across 1st and 2nd line support who is looking to develop their technical capabilities and progress towards more advanced infrastructure and cloud technologies. The Role: As a Technical Support Specialist, you will be responsible for providing high-quality technical support to a varied client base, acting as a trusted advisor ...

Technical Support Specialist Location: Brecon, Wales Hybrid working: 3 days a week onsite Salary: £28,000 - £32,000 + benefits Industry: IT Services . This is an excellent opportunity for an ambitious IT professional with experience across 1st and 2nd line support who is looking to develop their technical capabilities and progress towards more advanced infrastructure and cloud technologies. The Role: As a Technical Support Specialist, you will be responsible for providing high-quality technical support to a varied client base, acting as a trusted advisor ...

Support Engineer in Aylesbury, offering a hybrid role with a salary up to £34,000. You’ll handle 1st / 2nd line support, work across Microsoft 365 and Azure Entra ID, and visit client sites as needed. A strong ...

role sits within Canopius' Service Desk team and provides Level 1 and 2 IT support across Canopius … offices in the UK, with core hours 08:00–18:00 and some weekend work. The Service Desk Analyst will handle 1st / 2nd line requests, log tickets accurately, and maintain ownership from issue intake to resolution in a hybrid Manchester-based setup. ...

Hybrid Working, Permanent, Full Time | Macclesfield Cathedral Appointments is recruiting on behalf of a growing managed IT services provider for an IT Support Technician to join its Macclesfield team. The business supports a broad portfolio of client organisations, and continued growth has created an opportunity for a capable … least 2 years of relevant IT support experience Experience supporting desktop and laptop hardware A good understanding of Active Directory, TCP / IP, DNS and DHCP Strong troubleshooting, communication and organisational skills, working well independently and as part of a team Desirable: experience with Azure, Intune ...

Support Analyst to join the Infrastructure and Security Team at our South Shields head office. You will provide 1st / 2nd line and desktop support across multiple sites globally, aiming for first-time fixes and ownership through resolution. Responsibilities … include incident management, hardware support, user account handling, and basic network tasks. The role offers hybrid working, training opportunities, and staff benefits. #J-18808-Ljbffr ...

East Riding ICT Services seeks a capable IT support professional to deliver high-quality customer services across schools and businesses within the East Riding. You will provide both on-site and remote 1st and 2nd line support, ensuring tasks meet ...

Rental Software is seeking an IT Support Apprentice in White Waltham to join the Technical Support Team. You will provide essential 1st and 2nd line support to customers and staff, addressing a range of software and hardware issues ...

Cathedral Appointments is recruiting on behalf of a growing managed IT services provider in Macclesfield for an IT Support Technician. You will provide 1st … 2nd line support across hardware, software and client environments, resolving issues, building devices and assisting with AD / Entra ID and cloud deployments. The role combines remote, office and on-site work in a hybrid arrangement, requires a UK driving licence ...

Cathedral Appointments Ltd on behalf of a growing managed IT services provider is recruiting an IT Support Technician to join its Macclesfield team. The role covers 1st and 2nd line support across hardware, software and business systems, with … hybrid working and a salary of £30,000 - £34,000 DOE. You will resolve user issues, build and deploy devices, and assist with AD / Entra ID, servers and network infrastructure while travelling to client sites as required. #J-18808-Ljbffr ...

Babcock International in Bristol is seeking a Service Desk Analyst to provide high-quality 1st & 2nd line application support across a portfolio of bespoke and commercial software. The role sits in the Digital Solutions team, with on-site and hybrid working arrangements … supporting 7am–7pm shifts Monday to Friday. You will resolve incidents, manage user access, and contribute to service performance in line with ITSM standards, collaborating with stakeholders across the business to ensure #J-18808-Ljbffr ...

Brio Leisure is seeking a Technology Support Engineer to join the Technology team at Head Office. The role provides 1st and 2nd line IT support across Brio Leisure’s seven sites, combining remote and on-site work in a hybrid ...

Vistry Group is seeking a Service Desk Analyst to join our Cheltenham team. You will provide first-line and second-line IT support, resolving incidents on the initial call where possible and escalating others to the appropriate teams. The role offers agile working arrangements ...

Focus Group is seeking an experienced IT Technical Support Analyst for a fixed term role until March 2027. This hybrid position is based in Shoreham-by-Sea and offers a salary between £30,000 and £40,000 depending on experience. Join a strong team of support engineers dedicated to delivering technical excellence to customers across the UK. The ideal candidate will possess solid experience in desktop support, with a strong knowledge of Microsoft 365, Intune, and Azure Virtual Desktop. #J-18808-Ljbffr ...