9 of 9 Remote/Hybrid Permanent 1st Line Support Jobs

meetings. £25,000–£28,000 DOE Full Time | Permanent 37.5 Hours Per Week Initial Shifts: 8am–4pm or 9am–5pm Support: First-Line Queries | Phone & Email | Troubleshooting | Customer Communication Technology: SaaS Applications | Windows | Android | Software Testing | Ticketing Systems Please note: Applicants must have the unrestricted right … knowledge and building strong relationships with the businesses that rely on our technology. This is a great opportunity for someone who already has first-line support experience and wants to build their career in a specialist, growing software business. Where You'll Make an Impact • Responding ...

Title: First Line Support Technician Location: Manchester Salary: Competitive Job Type: Permanent, Full Time An exciting opportunity has arisen to join us as an First Line Support Technician. Netteam tX is a comprehensive IT Managed Service Provider (MSP) offering a complete suite … diverse range of technologies and enhancing your knowledge and skills. This is the perfect opportunity for someone currently working as a First Line Support Technician, looking to develop their skills or someone who is looking for their first role in IT and is passionate about delivering ...

Line Support – 6-Month Contract – Hybrid - Liverpool VIQU have partnered with a leading organisation within the legal sector who are seeking a 1 Line Support contractor to provide some additional BAU support to their Service Desk. This 1 Line Support role will require previous experience within IT Support, and will involve providing both remote and onsite support in a Microsoft environment. The successful candidate will be committed to delivering excellent customer service. Key skills & responsibilities for the 1 Line ...

Spectrum IT are recruiting for a Contract 1st Line Support Engineer to join a Portsmouth based company on an initial 6-month contract. This role is via umbrella engagement only and will be onsite working 4 days per week (1 day remote working). … Ireland to locations to assist with on-site installations. Skills/Experience Proven track record in an IT support role at a 1st line level, ideally with a history of high incident closure rates. Strong knowledge of Microsoft Operating Systems, Windows Servers, and Microsoft Office ...

ticketing systems. Log, categorise, prioritise, and manage support tickets in accordance with Service Level Agreements (SLAs). Troubleshoot and resolve first-line technical issues using the company's incident management application Escalate calls to the Desktop Team and/or Infrastructure Team when needed Complete company … annum , depending on experience, location, technical capability, and certifications. This specification is suitable for a junior to intermediate First Line Support professional supporting users across Microsoft 365, desktop, laptop, mobile, and network environments. If you receive suspicious outreach claiming to be from us, please contact ...

Spectrum IT are recruiting for a Contract 1 Line Support Engineer to join a Portsmouth based company on an initial 6-month contract. This role is via umbrella engagement only and will be onsite working 4 days per week (1 day remote working). As part … Ireland to locations to assist with on-site installations. Skills/Experience Proven track record in an IT support role at a 1st line level, ideally with a history of high incident closure rates. Strong knowledge of Microsoft Operating Systems, Windows Servers, and Microsoft Office ...

Service Desk Engineer 1 st Line Salary:? Up to £29,000 per annum Location: South Tyneside My client, based in South Tyneside, is My client is a rapidly growing ITbusiness, who provide a managed service solution to organisations across the UK. Due to their continued growth, they … seeking a Service Desk Engineer (1 st Line), to join their already well established Service Desk team. The Role Act as the first line of support for IT issues via phone, email, and ticketing systems. Remotely troubleshoot hardware, software, and network problems, escalating when ...

First Line IT Support Waterlooville Permanent | Full Time | Hybrid £28,000 Role Overview Provide first-line technical support to users by resolving IT incidents and service requests, delivering excellent customer service, and ensuring issues are managed efficiently from initial contact through … resolution or escalation. Key Responsibilities Act as the first point of contact for IT support, providing professional and customer-focused assistance. Log, prioritise, troubleshoot and resolve first-line incidents and service requests. Maintain accurate records within the IT service management system and keep users informed throughout ...

Location: GBR - CC Nottingham | Job-ID: 220168 | Contract type: Standard | Business Unit: Service DeskLife on the teamSecurity Cleared (Minimum SC) First Line Analyst Multiple Hires sought for a brand new teamNottingham BasedMonday - Friday rotating Early, Mid, Late shifts to cover 7am - 7pm The Analysts provide technical support and service delivery to Computacenter's customers. Responsibilities include Incident investigation and resolution, request fulfilment, assisting problem investigations, identifying and generating support documentation, and technical coaching, ensuring adherence to agreed standards and procedures. What you'll doIncident/Request Management 80%Manage incidents routed from First ...