1 to 25 of 43 Remote Permanent 1st Line Support Jobs

Support Analyst, 1st line, Office 365, Active Directory, Hybrid, COR7223 Join to apply for the Support Analyst, 1st line, Office 365, Active Directory, Hybrid, COR7223 role at Beautyk Creative Support Analyst, 1st line, Office … Active Directory, Hybrid, COR7223 1 week ago Be among the first 25 applicants Join to apply for the Support Analyst, 1st line, Office 365, Active Directory, Hybrid, COR7223 role at Beautyk Creative We're looking for a 1st line Support … join a busy service desk, supporting over 1500 users across the UK! Working within a Microsoft environment, the Support Engineer will provide 1st line technical support to over 50 sites, troubleshooting desktop, server and network issues. The Company This industry giant are a More ❯

Job Title: 1st Line Support Team Leader Location: Sheffield (Hybrid - 3 days office/2 days remote) Salary: Up to £35,000 Employment Type: Full Time, Permanent About the Role: We are seeking a motivated and experienced 1st Line Support … opportunity to combine hands-on technical support with team leadership and operational responsibilities. You'll lead a small, dynamic team providing exceptional 1st line IT support to a diverse customer base, ensuring high standards of service delivery while supporting internal process improvements. The … performance, and handling technical escalations to 2nd/3rd line teams. Key Responsibilities: Team Leadership & Management Lead and mentor a team of 1st Line Support Technicians, ensuring effective daily operations and positive team morale. Conduct regular 1-to-1s, probation reviews, and performance More ❯

an exciting opportunity for an SaaS/IT Support Engineer to join our multi-award-winning team. The Role at a Glance: 1st Line IT Support Engineer - Desktop, SaaS, Applications Sheffield (S8)/Hybrid 2 Fixed Days Per Week … engaging and managing clients use of our vending management system to make them more profitable and efficient Your Background/Skills: Customer Service, First Line Support, Excellent Communication, Software Testing, Software Support, Client Management. More About Us: We are SB Software. Our vending management … choose to join up. A typical week as a 1st Line IT Support Engineer: + Effectively responding to first-line support queries from customers using the company’s software via phone call and email + Providing an accurate, efficient and customer More ❯

JOB TITLE : 1st Line IT Support SALARY: £24,500 per annum SETTING: Office based with two days a week working from home after the first 8 weeks of training is completed. 1 in 6 weekends working. BENEFITS: Private Healthcare, Pension, 25 days holiday rising to … evolve. We consult, define, adapt, and deliver on real-life outcomes. We collaborate closely to bring that positive impact home. LOCATION : Livingston JOB SPECIFICATION: 1st Line IT Support This role sits within the helpdesk team at our Livingston office. Day-to-day, you will be … are also happy to consider applicants with a strong customer service background who has an interest in IT – full training will be provided. KEYWORDS : 1st Line IT Support, 1st Line, 1st Line Helpdesk, 1st Line Technical More ❯

an exciting opportunity for an SaaS/IT Support Engineer to join our multi-award-winning team. The Role At a Glance 1st Line IT Support Engineer - Desktop, SaaS, Applications Location: Sheffield (S8)/Hybrid 2 Fixed Days Per Week Salary … Supporting, engaging, and managing clients' use of our vending management system to enhance their profitability and efficiency. Your Background/Skills: Customer Service, First Line Support, Excellent Communication, Software Testing, Software Support, Client Management. More About Us We are SB Software. Our vending management … and expanding rapidly as new clients join us. A typical week as a SaaS/IT Support Engineer: Responding effectively to first-line support queries from customers via phone and email Providing accurate, efficient, and customer-focused responses Escalating issues to 2nd line More ❯

View these similar available jobs instead: Date Added: 14 Jun 2025 IT Helpdesk Desktop Support Analyst Job DescriptionHelp Desk – Desktop Support AnalystLocation: London (occasional travel required)Competitive Salary + Comprehensive BenefitsWe're currently working with a prestigious global investment and advisory firm to find an experienced … Help Desk – Desktop Support Analyst I for their... Job DescriptionHelp Desk – Desktop Support AnalystLocation: London (occasional travel required)Competitive Salary + Comprehensive BenefitsWe're currently working with a prestigious global investment and advisory firm to find an experienced Help Desk – Desktop Support Analyst I … for their... Job DescriptionHelp Desk – Desktop Support AnalystLocation: London (occasional travel required)Competitive Salary + Comprehensive BenefitsWe're currently working with a prestigious global investment and advisory firm to find an experienced Help Desk – Desktop Support Analyst I for... Job DescriptionHelp Desk – Desktop Support More ❯

1st Line Technical Support – Cloud-Connected Electronic Systems | Office-Based – Luton Support | Electronics | Cloud-Based Medical & Optical Technology Salary: Up to £35,000 + Monthly Bonus Location: Luton (Office-Based) Hours: Monday to Friday, 08:30 – 17:00 Are you from an IT … Home Automation and CCTV to Access Control and beyond, our client is driving the future of smart, secure technology. They’re looking for a 1st Line Technical Support Specialist at their Luton HQ, ideally someone with hands-on experience in electronic systems that integrate with … cloud-connected systems, such as those found in medical imaging, diagnostic equipment, optical devices, or similar technology sectors. Key Requirements: Previous experience in a 1st Line Support, Helpdesk, or technical customer service role Exposure to cloud-based systems and networked devices Background in electronics, (&/ More ❯

Job role: 1st Line Support Engineer Location: Warrington (On site/Hybrid) Clearance required: Eligibility for SC Clearance (*no sponsorship) This is a great opportunity for a Support Engineer to join a leading Microsoft Partner. The company specialise in delivering solutions to high … profile government, banking and defence sector customers. Due to continued growth, they’re looking for a 1st Line Engineer to join their dynamic support team working with one of their key customers in Warrington. Key Responsibilities Providing first-line technical support … Escalating complex issues to 2nd/3rd line teams where necessary. Key skills required: At least 1 year of experience in a 1st Line Support or Service Desk role. Good knowledge of M365 administration and support. Hands-on experience with Azure AD Experience More ❯

1st Line Supprt Technician - up to £29,000 I am seeking a 1st line Support Technician to work remotely while occasionaly visiting client sites in the southwest region. The right 1st line Support Technician will be a … Mileage paid Bank holiday time and a half pay Pension Training and progression opportunities Relaxed Dress Code Private Medical Cover Key Responsibilities * Deliver first-line technical assistance via phone, email, and remote tools * Monitor and uphold service levels, ensuring timely ticket resolution * Travel to client sites when necessary … to provide in-person support * Accurately log and track support cases using internal systems * Diagnose and resolve common issues with hardware, software, and connectivity * Escalate more complex matters to second- or third-tier support * Adhere to internal procedures for case updates and documentation * Maintain More ❯

Cycle to work scheme Free parking Enhanced maternity and paternity leave and more... DUTIES AND RESPONSIBILITIES We are looking for a personable and confident 1st Line Engineer to join our 24x7 Technical Support Team, based in Alton, Hampshire. Within this role, you will provide our … career in Cyber Security with a structured 2-year academy to support your success in the team and the role. As the 1st Line Support Engineer, you will: Respond to telephone or email problems logged by our customers. Work technical problems/cases … support cover, however majority of shifts are office hours (Mon-Fri 9:00 to 17:30). QUALIFICATIONS AND EXPERIENCE The ideal 1st Line Support Engineer will have: Previous technical support experience (1 year+). Networking related degree. Great communication skills More ❯

About the role The GelBottle Inc. is on an exciting growth journey, and we're looking for a 1st Line SupportEngineer to be part of our vibrant, founder-led company. If you're passionate about working in a fast-paced environment and eager to contribute to a … diverse portfolio of B2B and B2C brands, this is your chance to make a significant impact! IT Support & Troubleshooting: Serve as the first point of contact for all IT issues via Freshdesk, chat, or in person-resolving hardware, software, network, and MacOS-related problems both remotely and onsite. … paced, people-focused environment where no two days are the same. Strong working knowledge of MacOS, including troubleshooting and configuration Proven experience in a 1st Line Support or similar IT support role Good understanding of Windows OS and basic networking principles Experience using More ❯

Join to apply for the 1st Line IT Support role at TieTalent 2 days ago Be among the first 25 applicants Join to apply for the 1st Line IT Support role at TieTalent About 1st Line IT … Support Salary between £25,000 - £26,000 Hybrid Working will be available once training has been completed, please only apply if you … are based in Kent. Rochester A highly established organisation is looking to add a member to their IT Helpdesk team, to assist users with 1st line issues. Duties Will Include Analysis, diagnosis and resolution of software and IT issues Setting up new users hardware and applications Provide More ❯

1st Line IT Support Engineer - Crawley - £28,000 - Hybrid Working! Role : 1st Line IT Support Engineer Area : Crawley Salary : £25,000 - £28,000 - Hybrid Working! Interviewing Immediately - Please apply ASAP! A market leading client are looking to add an 1st line support engineer to join their every dynamic IT department. They work in the IT Services industry, so IT is at the forefront of the business. They work with the latest technologies such as, Azure and migrations to Windows Server 2019. The IT manager fully … believes in developing professionals and not just working within your comfort zone. You will get exposure to all lines of support and various projects. This is an outstanding opportunity for a junior IT professional to catapult their IT careers! Personality is key. We are looking for someone who More ❯

razorblue role: We are looking for a 1st Line Support Engineer to join our growing team of like-minded tech people. Should you choose to accept, your responsibilities will encompass: Provide 1st line technical support to clients - supporting networks, cloud … as CompTIA, Apprenticeship, or higher education Degree or degree-equivalent qualifications are desirable People-centric approach & service orientation Competent with Windows desktop & application support Support for tablets and mobile devices Basic network troubleshooting skills (ping, trace route) Understanding of razorblue’s business, clients, and market Active More ❯

First Line Support Engineer/IT Service Desk Technician who has experience in IT Support roles, ideally at an MSP, proficiency in supporting and troubleshooting Windows 10 & 11 and Mac, with great interpersonal skills and an excellent telephone manner is required for a well … HOURS: 35 hours per week, Monday to Friday ** Fantastic Career Progression Opportunities ** JOB OVERVIEW We have a fantastic new job opportunity for a First Line Support Engineer/IT Service Desk Technician who has experience in IT Support roles, ideally at an MSP, proficiency … in supporting and troubleshooting Windows 10 & 11 and Mac, with great interpersonal skills and an excellent telephone manner. As the First Line Support Engineer/IT Service Desk Technician you will provide remote technical support as part of a talented team, working from home More ❯

Join to apply for the 1st Line Support Engineer role at Razorblue Group . This role offers an exciting opportunity to be part of a growing tech team, supporting networks, cloud services, infrastructure, and connectivity. Responsibilities include: Providing 1st line technical support … skills Experience with Microsoft Active Directory, Exchange Server & Office 365 Relevant certifications such as CompTIA or higher education qualifications Knowledge of Windows desktop support, mobile device support, and basic network troubleshooting Understanding of Microsoft Group Policy, Azure AD Sync, and Azure AD Connect Excellent English communication More ❯

About 1st Line Support Analyst in West Bromwich required Location: West Bromwich, B71 4LT Hybrid working: 3x in the office, 2x from home Are you friendly, tech-savvy, and passionate about providing exceptional service? Sharp IT Services is looking for a 1st Line Support Analyst to join our growing helpdesk team. If you're keen to build your career in IT and enjoy helping people solve problems, this could be the perfect next step. What You’ll Be Doing Role In this role, you’ll be the first point … contact for our diverse client base, helping to resolve IT issues efficiently and professionally. Your day-to-day will include: Taking ownership of support tickets – updating, progressing, and closing them with clear communication throughout. Hitting performance targets to keep our service levels high. Continuously improving your technical knowledge More ❯

razorblue role: We are looking for a 1st Line Support Engineer to join our growing team of like-minded tech people. Your responsibilities will include: Providing 1st line technical support to clients, supporting networks, cloud services, infrastructure, and connectivity. Troubleshooting … education. A degree or equivalent qualifications are desirable. A people-centric approach and excellent service skills. Proficiency with Windows desktop and application support. Support for tablets and mobile devices. Basic network troubleshooting (e.g., ping, trace route). Understanding of razorblue’s business, clients, and market. Skills in Active … development, investing in our people’s growth, not just hiring experts. razorblue offers: Working in IT requires drive, passion, collaboration, and innovation. We support your learning journey, allowing specialization and growth. Our focus on development led to 34 promotions in 2022. We operate a hybrid working model, valuing More ❯

Description: 1st Line Support Specialist Manchester (Hybrid) £30K + shift allowance This is an excellent opportunity for a First Line Support Specialist to join one of the highest-growth technology companies in its sector who offer a people-focused, fast-paced … the role involve? You'll be the first point of contact for customers, resolving issues efficiently while delivering exceptional service. You'll manage support issues from start to finish, liaising with engineers and third parties to ensure a smooth resolution. What can this opportunity offer me? Flexible and … If you are: Customer-focused, with a strong sense of ownership Self-motivated and eager to learn Technically inclined, with some previous IT support experience Looking to build a long-term career in IT and communications Preferred Technical Skills and Experience: Network services (Cisco, Cisco Meraki) Firewalls (Cisco More ❯

Shift Based First Line Support Team Leader – Hybrid Working Express Recruitment are proud to be working with a growing IT managed services firm based in Sheffield, who are looking to hire a First Line Support Team Leader to join their team on … making this role ideal for a Team Leader with a background within Service Desk Support. The successful candidate will inspire, mentor, and manage First Line Support Engineers, along with delivering training sessions for new products and tools. They will also identify areas for improvement, smoothen out … bonus scheme, your birthday off, flexible holiday scheme, additional holidays for volunteering, and a recognition scheme. Roles and Responsibilities Inspire, mentor, and manage First Line Support Engineers Deliver training sessions for new products and tools Manage team rotas including cover for sickness and holidays Identify areas More ❯

We're looking for a proactive and customer-focused 1st Line Support Engineer to join our dynamic Service Desk team, supporting the delivery of our newly launched On Demand Service Desk offering. This innovative service is designed to provide comprehensive IT support, combining … office from Monday to Wednesday and the flexibility of working from home on Thursdays and Fridays. Day to day, you will: Respond to first-line support queries via telephone and the Service Desk ticketing system, ensuring prompt and effective issue resolution. Diagnose, troubleshoot, and resolve end … development opportunities to help you grow in your career Enhanced maternity, paternity and adoption pay after two continuous years service Confidential counselling and support services to help you navigate life's challenges Salary sacrifice schemes to support you in saving for retirement or purchasing an electric More ❯

career in a dynamic and growth-oriented company, Enzo Tech may have the right opportunity for you. Our client is actively seeking a Junior 1st Line Support Engineer to join the team on a full-time, on-site basis in Brussels . This position is … ideal for someone with 1+ year of IT experience looking to build their career in technical support and help desk services. What you will do in this role: Serve as the first point of contact for all IT-related issues and support requests. Troubleshoot hardware and … Windows OS , Office 365, printers, and networking. Log, prioritise, and track incidents via a ticketing system. Escalate more complex issues to the 2nd line support team when necessary. Assist with the setup and configuration of new devices and user accounts. Ensure high-quality customer service and More ❯

We’re looking for a proactive and customer-focused 1st Line Support Engineer to join our dynamic Service Desk team, supporting the delivery of our newly launched On Demand Service Desk . This innovative service provides comprehensive IT support, combining reactive incident resolution … office from Monday to Wednesday, and the flexibility to work from home on Thursdays and Fridays. Day-to-day responsibilities include: Responding to first-line support queries via telephone and the Service Desk ticketing system, ensuring prompt resolution. Diagnosing, troubleshooting, and resolving end-user issues according … user security, and Service Desk procedures is important. Familiarity with ITIL principles is a strong advantage. We offer a range of benefits to support your well-being and career growth, including: 25 days holiday (pro-rata for part-time), plus bank holidays, with options to buy or sell More ❯

Support Analyst, 1 st line, Service Desk, COR7266 This is a great opportunity for an enthusiastic and personable 1 st Line Support Analyst or Service Desk Analyst, looking for a varied role within an enterprise, multi-site environment that offers structured career … progression and development. The Role Working in a sector that is truly rewarding, the Support Analyst/Service Desk Analyst will be joining a welcoming, structured support team providing a true support service to approximately 3,500 staff spread across various sites throughout the … Home Counties. Working from home 3 days a week and in the Lincoln-based head office for the rest of the time, the Support Analyst/Service Desk Analyst, will also need to be willing to travel to additional sites from time-to-time as required. Up to More ❯

1st Line IT Support Salary between £25,000 - £26,000 Hybrid Working will be available once training has been completed, please only apply if you are based in Kent. Rochester A highly established organisation is looking to add a member to their IT Helpdesk team … to assist users with 1st line issues. Duties will include: Analysis, diagnosis and resolution of software and IT issues Setting up new users hardware and applications Provide excellent customer service We are looking for: Highly motivated individual Strong attention to detail Enjoys working in a fast paced More ❯