Customer Journey Analytics Lead
- Location
- Greater London, England, United Kingdom
Customer Journey Analytics & Experience Measurement Lead Location: London Contract Type: Contract Hybrid Working: Hybrid - 2 Days on site The Role We are looking for an experienced Customer Journey Analytics & Experience Measurement professional to support the development of a Customer Journey Analytics dashboard and strengthen how digital customer … experience is measured across the organisation. You will work closely with Experience Managers, Product Owners, Digital Channel teams, and Data & Analytics stakeholders to define meaningful customer experience KPIs, identify gaps in data and tracking, and turn insight into prioritised improvement plans. This is a highly collaborative role for someone ...