Senior Technical Project Manager- REMOTE DC - Public Trust Neede with Security Clearance
Washington, Washington DC, United States
Hybrid / WFH Options
Hybrid / WFH Options
SOC/Day & Zimmermann Federal Services
applications. Experience implementing chatbots and/or other AI-based solutions. Experience working with Federal government customers. Knowledge of contact center technologies and solutions such as PBX, ACD, IVR, CTI, WFM, Call Recording/Quality Monitoring, Performance Management, eLearning, Intelligent IVR/speech recognition. Experience in recruiting and training contact center agents to maintain a skilled and effective workforce. Employment More ❯
Employment Type: Permanent
Salary: USD 60 Hourly
Posted: