ambitious and self-motivated individual with a positive attitude and a strong collaborative mindset. We're looking for a talented customer service-focused Technical Support Engineer who is ready to get their hands dirty. The Support Team is fast-moving and tight-knit; the role requires a team … player. What You'll Do: Providing live phone, email, and chatsupport for clients, users, and partners using our technology Responding to customer inquiries in a timely and professional manner Keeping client information up to date and organized in CRM Diagnosing and resolving technical support issues Troubleshooting … escalating deeper technical support issues after the initial investigation Improving processes & documentation in order to reduce the support burden What We're Looking For: 2+ years experience as a Support Engineer or Customer Support related role Proven ability to work as part of a team Able More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
Circle Group
current CV isn't up to date - please reach out to gianluca (at) circle recruitment (dot) com for a confidential chat. key words: IT Support, it infrastructure, vmware, azure, gcp, AWS, it projects, manchester, hybrid, remote, hyper-v, citrix, cloud, IT Managed Services, MSP Circle Recruitment is acting as More ❯
Maidstone, Kent, United Kingdom Hybrid / WFH Options
French Selection
FRENCH SELECTION (FS) Dutch speaking Technical Support Administrator (Electronics) Location: Maidstone Hybrid work 2 - 3 days a week in the office Salary: £32,000 per annum plus bonus Ref: 4249DC To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference … 4249DC The company: A well-established British designer and producer of audio products sold globally Main duties: To deliver technical support to customers providing outstanding service The role: - Respond to enquiries via email, phone and live chat - Provide product support to customers and distributors - Deliver technical troubleshooting … Be responsible for returns and following up accordingly - Provide purchase support - Liaise with internal departments ensuring support to customers is maintained at a high standard - Engage in professional development as required The candidate: - Fluent in Dutch (written and spoken) essential - Experience in technical or product support required More ❯
Maidstone, Kent, United Kingdom Hybrid / WFH Options
French Selection
FRENCH SELECTION (FS) French speaking Technical Support Administrator (Electronics) Location: Maidstone Hybrid work 2 - 3 days a week in the office Salary: £32,000 per annum negotiable plus bonus Ref: 4249DC1 To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job … reference: 4249DC1 The company: A well-established British designer and producer of audio products sold globally Main duties: To deliver technical support to customers providing outstanding service The role: - Respond to enquiries via email, phone and live chat - Provide product support to customers and distributors - Deliver technical … troubleshooting - Be responsible for returns and following up accordingly - Provide purchase support - Liaise with internal departments ensuring support to customers is maintained at a high standard - Engage in professional development as required The candidate: - Fluent in French (written and spoken) essential - Fluency in an additional language a bonus More ❯