1 to 25 of 876 Remote/Hybrid Permanent Continuous Improvement Jobs

Manager to join a well-established Managed Service Provider nr Cardiff. Youll lead a high-performing technical support team, shape service delivery, and drive continuous improvement across the operation. If you thrive in a fast-paced MSP environment and enjoy balancing people leadership with hands-on operational … incident, problem, and change management in line with ITIL best practice Assist with onboarding new customers and services into the MSP environment Service Experience & Continuous Improvement Own and enhance the end-to-end service experience , ensuring service quality remains consistently high Gather, analyse, and act on customer ...

+ excellent benefits Role type: Permanent A large public sector organisation is seeking an experienced Quality Assurance Manager to lead on quality, compliance and continuous improvement across a complex operational environment. This is a key leadership role responsible for ensuring robust governance, strong assurance frameworks and compliance … business areas to ensure processes are well defined, consistently applied and aligned to regulatory and industry standards. Key responsibilities: Leading the development, maintenance and continuous improvement of the organisation's Integrated Management System Ensuring compliance with ISO standards including ISO 9001, ISO 14001 and ISO 45001 Supporting ...

Workday delivery model to optimise idea‐to‐value flow Enable and coach teams in Agile best practices, fostering a culture of collaboration and continuous improvement Maintain and drive delivery plans across the Workday product suite Introduce and track flow metrics and performance indicators to measure delivery effectiveness … teams thrive Driving adoption of Agile principles across the Workday suite Ensuring robust stakeholder engagement and communication Embedding a culture of learning, experimentation, and continuous improvement Aligning tools (e.g., Jira, DevOps, Confluence) to optimise team performance Key Skills & Experience Strong Workday expertise (HCM, integrations; AI agents/ ...

Workday delivery model to optimise idea‐to‐value flow Enable and coach teams in Agile best practices, fostering a culture of collaboration and continuous improvement Maintain and drive delivery plans across the Workday product suite Introduce and track flow metrics and performance indicators to measure delivery effectiveness … teams thrive Driving adoption of Agile principles across the Workday suite Ensuring robust stakeholder engagement and communication Embedding a culture of learning, experimentation, and continuous improvement Aligning tools (e.g., Jira, DevOps, Confluence) to optimise team performance Key Skills & Experience Strong Workday expertise (HCM, integrations; AI agents/ ...

investing in modern data platforms and automation, with a clear ambition to strengthen insight-led partnering. You will join a collaborative team where continuous improvement and knowledge sharing are actively encouraged. The Role Deliver high-quality financial analysis and insight to support planning, forecasting, and performance management … solutions that drive decision making Confident stakeholder engagement skills, with the ability to explain complex information clearly to financial and non-financial audiences A continuous improvement mindset, with experience supporting others to develop data capability What They Offer Salary between £50,000 and £55,000 depending ...

period of significant transformation, supporting the delivery of secure, resilient and high-performing IT services across Companies House systems: Supporting maintenance, upgrades, and continuous service improvements to help ensure systems remain reliable and perform effectively Assisting the team in aligning services with evolving organisational and legislative priorities, including changes … input from other colleagues and being a positive influence to bring change and improvement in everyday tasks Works collaboratively to support continuous improvement initiatives, values teamwork and knowledge sharing Takes a proactive approach to problem-solving and service improvement Shows an interest ...

providing administrative and operational support to Salesforce governance and delivery activities. Through consistent documentation, assurance, and reporting, the role enables transparency, audit readiness, and continuous improvement across Salesforce-enabled business processes. The role involves close collaboration with Information Security teams, the Platform Owner, the Platform Product Owner … reporting related to Salesforce governance, controls, and operational activity. Ensure reporting is accurate, timely, and relevant for key stakeholders and leadership. Support continuous improvement by identifying trends, risks, and improvement opportunities through MI. Stakeholder Collaboration Work closely with Information Security, the Platform Owner, the Platform ...

Delivery, Training, Quality, HSSQE and Supply Chain teams, the postholder will embed high standards of safety, compliance, customer experience and operational performance while driving continuous improvement and contributing to our clients strategic growth in renewables. Duties and Key Responsibilities (Day-to-day requirements and Smart Objectives). … ensuring pricing accuracy and availability of materials. Manage commercial agreements, performance reviews and cost updates, working with Procurement and Solutions Teams. 5. Quality, Compliance & Continuous Improvement Ensure full compliance with HSSQE, MCS, electrical safety standards and industry best practice. Lead root-cause analysis and improvement ...

relevant advancements into product strategy and delivery approaches. Identify opportunities to enhance scalability, efficiency, usability, and innovation within data products. Encourage structured experimentation and continuous improvement initiatives that drive better outcomes and reduced complexity. Experience and Education required: Bachelor’s degree (or equivalent experience) in IT, Computer … product success, adoption, and realised business value. Strategic thinker who identifies opportunities to enhance scalability, usability, efficiency, and innovation within data products. Advocates for continuous improvement, data literacy, and responsible data usage to support organisational adoption and self‐service analytics. Preferred Experience: Demonstrated success and track record ...

coordinate resource deployment to ensure effective utilisation, delivery capability, compliance, and alignment to quality standards. Maintain and promote high-quality delivery standards, driving continuous improvement and best practice across project activities. Drive benefits realisation by ensuring project deliverables align with business objectives and approved business cases. Define … planned business benefits are realised, measured, and sustained through successful project delivery and change implementation. Maintain effective resource planning and quality management, ensuring compliance, continuous improvement, and successful business outcomes. Deliver measurable organisational value by aligning project outputs with strategic priorities and business goals. What skills & qualifications ...

execute robust testing strategies across both manual and automated environments. This is an excellent opportunity for someone who is passionate about quality engineering, continuous improvement, and modern test automation practices, including AI-driven testing techniques. Key Responsibilities Design, prepare, and maintain test plans, test cases, regression packs … communicate findings effectively to stakeholders. Collaborate closely with developers, product owners, and business analysts to clarify requirements and resolve issues. Contribute to the continuous improvement of QA processes, automation frameworks, and testing tools. Explore and incorporate intelligent automation and AI-assisted testing approaches to improve efficiency ...

Working within a multidisciplinary product team and alongside external suppliers, you will oversee service performance, risk and demand using data and insight to drive continuous improvement across incident problem change and release management. You will play a key role in ensuring that new and enhanced features transition … live service and are effectively adopted into business as usual operations. You will set the strategic direction for the service, provide assurance and drive continuous improvement across the full service lifecycle. You will build strong stakeholder and supplier relationships acting as a key escalation point and driving ...

execute robust testing strategies across both manual and automated environments. This is an excellent opportunity for someone who is passionate about quality engineering, continuous improvement, and modern test automation practices, including AI-driven testing techniques. Key Responsibilities Design, prepare, and maintain test plans, test cases, regression packs … communicate findings effectively to stakeholders. Collaborate closely with developers, product owners, and business analysts to clarify requirements and resolve issues. Contribute to the continuous improvement of QA processes, automation frameworks, and testing tools. Explore and incorporate intelligent automation and AI-assisted testing approaches to improve efficiency ...

teams, and implementing data-driven ways of working. You will oversee technical support activity, manage escalations, and optimise workflows. If you enjoy leading, driving continuous improvement, and making an impact within a growing technology business, this is an opportunity where you can truly make your mark. Leading … first-contact resolution Managing technical escalations for key enterprise customers Implementing support processes, workflows, and troubleshooting frameworks Analysing support trends and identifying opportunities for continuous improvement Collaborating cross-functionally to improve customer experience and product performance Manage the day-to-day operation of the IT helpdesk, ensuring ...

escalation point for more complex or sensitive issues. •Identify recurring customer issues and feedback insights to support service and process improvements. Continuous Improvement and Collaboration •Contribute ideas to improve team processes, quality, and customer experience. •Work with colleagues across teams (e.g. Operations, Care, Customer Success, Sales … influence at all levels. Resilient and calm under pressure, able to manage high volumes and complexity. Analytical and problem solving mindset, with a continuous improvement approach. Demonstrate integrity, accountability and respect in line with customer values. Inspirational leadership style that creates a highly engaged team culture Qualifications ...

strategies to minimise delivery risk. Escalate critical issues where required and drive resolution. Ensure compliance with quality standards, security requirements, and customer obligations. Process & Continuous Improvement Champion Agile delivery methodologies and support continuous improvement initiatives. Utilise established project governance frameworks and delivery processes. Maintain ...

user devices and IT assets, from onboarding to decommissioning, while ensuring compliance with security, performance, and lifecycle standards. A champion of Continual Service Improvement, you will refine internal processes and escalation procedures to enhance operational efficiency and service quality. Your leadership will be critical in delivering measurable outcomes … projects Knowledge Management : Experience in maintaining an up-to-date knowledge base and ensuring information is accessible and clear for service desk personnel Continuous Improvement Mindset : Experience in driving continuous improvement and embracing best practices in IT operations and service delivery Data-Driven ...

orchestrating all operational workflows, processes, procedures, and tooling. Its a core delivery component of the Version 1 ASPIRE Managed Services offering that places AI, continuous improvement and business innovation at the heart of everything Version 1 does. With a focus on supporting self-service and automation … projects, such as system upgrades or deployments, when required. Collaborate with other IT team members to ensure timely resolution of issues and continuous improvement of service delivery. Participate in ongoing training and development to stay current with IT trends and technologies. Package and deploy routine security updates. ...

impact delivery. Develop and execute product rollout and scaling strategies in collaboration with stakeholders and operations. Monitor product performance, gather user feedback, and drive continuous improvement and innovation. Ensure compliance with industry standards, security best practices, and regulatory requirements. Qualifications 5+ years of experience in product management … related role, preferably within a consulting environment. Demonstrated leadership in mentoring Product Owners or Business Analysts, championing best practices and driving a culture of continuous improvement and growth. Proven expertise managing the full product lifecycle – from ideation and discovery through launch, enhancements, and ongoing maintenance. Hands ...

detailed understanding of our product and customers' individual experiences. Other Responsibilities Sector Awareness : Maintain awareness and appreciation of care sector trends and changes. Continuous Improvement : Embrace a culture of continuous improvement and self-development. Privacy Compliance : Uphold the ethos of privacy by design, recognizing ...

configurations and changes delivered by colleagues, system integrators and third parties. Support architectural decision-making and contribute to roadmap planning for Workday Financials. Delivery & Continuous Improvement Lead and contribute to the design, configuration and implementation of complex Workday Financials solutions. Oversee enhancements, releases and regulatory changes, ensuring … prioritised effectively and resources are aligned to demand. Enforce SLA/KPI frameworks, proactively monitoring performance against response and resolution targets, and driving continuous improvement where breaches occur. Stakeholder Engagement & Consultancy Act as a senior trusted adviser to finance leaders, programme managers and client stakeholders. Lead ...

across multiple customer sites. This is a hands-on leadership role where you will be responsible for managing service performance, supporting operational teams, driving continuous improvement, and ensuring exceptional customer satisfaction. Based primarily at Westlakes Science & Technology Park in Whitehaven, you will also provide leadership and support … performance trends, work-in-progress updates and site access considerations. Lead and contribute to service improvement initiatives through regular stakeholder engagement and continuous improvement activities. Manage employee relations matters in partnership with HR, including performance management and disciplinary processes where required. Proactively monitor ticket dashboards ...

define, document, and implement scalable solutions using industry best practices, Microsoft security models, and modern automation approaches. The role supports both Agile and ITIL Continuous Service Improvement principles, ensuring that new workflows, processes, and service models are structured, resilient, and aligned to evolving business and security requirements. … work independently without direct supervision. You will use enterprise knowledge tools, share expertise within the engineering community, and contribute to a culture of continuous learning and improvement. The position requires adaptability, initiative, and a willingness to innovateidentifying opportunities to automate, optimise, and modernise identity services to ensure long-term ...

through methodologies, practices, tooling, and team capabilities. With a more immediate time horizon (1–2 years), this role concentrates on execution, delivery quality, and continuous improvement within our development teams. For both roles, the key stakeholders shall include Stack Engineering Leaders, Engineering Leaders, and Engineering Managers, although … practices measures & expectations/guidance for high-performing engineering teams, including supporting hiring, mentoring, and career development Foster a culture of ownership, collaboration, and continuous improvement Promote diversity, equity, and inclusion within engineering and across the organization Operational Oversight Responsible for engineering KPIs used such as velocity ...

cross-functional team delivering application and enterprise-level data capabilities, including data warehousing, transformation, reporting, and insight solutions. You'll foster a culture of continuous improvement, enable high-performing team, and help shape the delivery approach across a complex technology landscape. About the role What you will … Champion agile values and principles, acting as a role model for collaboration, transparency, continuous improvement, and servant leadership. Lead and support a cross-functional team delivering data and digital capabilities in a complex enterprise environment. Facilitate effective delivery through strong planning, dependency management, risk management, and stakeholder ...