13 of 13 Remote Permanent Customer Executive Jobs

Customer Success Executive (Maternity Cover – 9-Month Contract) Central London | Hybrid (3 days remote) £30,000 – £35,000 base + £10,000 uncapped bonus/commission Why Apply? Join a market leader in political monitoring and intelligence , trusted by high-profile clients including hedge funds, investment banks, and consultancies . As the business continues to expand rapidly, they … are seeking a Customer Success Executive to cover a 9-month maternity contract , helping maintain strong client relationships and drive subscription renewals. What’s in it for you? Competitive base salary up to £35,000 Uncapped commission (realistic OTE £10,000 ) 25 days holiday + bank holidays Hybrid working: 3 days remote per week Excellent career development with … leading name in political intelligence , delivering real-time monitoring and insight to senior decision-makers across the financial, legal, and corporate sectors in the UK and internationally. With their customer base doubling in the last two years , the demand for proactive client management has never been greater — and that’s where you come in. The Role: Customer Success More ❯

Remote/work from home options Clear progression plan Paid training opportunities Graduated in Accounting and looking for Customer Experience Executive jobs? An award-winning FinTech start-up is seeking a Junior Account Manager to join their expanding team - apply today! Company profile - FinTech Startup In this Customer Success role in London, you’ll be joining an … working independently and as part of the team and experience a role where you will have a major influence on the running of our fast-growing business. Job description – Customer Success Executive In this Graduate Customer Success job in London, you'll be taught the bespoke cloud software, the business and its goals. You'll begin interacting … demos, delivery training and onboarding. You'll be given every opportunity to learn in your vertical and outside of that as the business continues its international expansion. Key Responsibilities – Customer Success Executive In this Graduate Customer Experience job in London, your key responsibilities will include: Demonstrate (after training) comprehensive product knowledge to effectively articulate benefits, features & company More ❯

The Customer Success Executive will play a crucial role in supporting clients within the business services industry by fostering strong relationships and ensuring their needs are met. This permanent role requires excellent communication skills and a proactive approach to problem-solving. Full training will be provided. Client Details This is a really exciting opportunity to work with a … rapidly growing start up organisation in the technology sector. Due to continued growth, they are currently recruiting for a Customer Success Executive to join their team on a permanent basis. This is a fast paced, dynamic organisation and would suit someone who is eager to learn and develop, with excellent communication skills and a proactive mindset. Description Onboarding … Implementation: Support new customers from setup to first success; helping HR teams automate their reference checks quickly and confidently. Customer Relationship Management: Act as the primary point of contact for day-to-day support and account growth, ensuring users maximise value. Product Expertise: Become a platform expert, providing proactive guidance, training sessions, and troubleshooting to help customers get the More ❯

Customer Support Executive Customer Operations Team – Geospatial Division Farnborough, UK - Hybrid About the role This is a fantastic opportunity for an individual with some customer service experience to join our Customer Operations team in a varied and enriched role, with great opportunities to train further and build a career with Idox. You’ll be joining … from candidates able to start quickly, with a level head and a keenness to learn. Reporting directly to the Head of Operations, the role’s key focus is ensuring customer satisfaction. The team prides itself on responding to all inbound enquiries in line with business process policies and SLAs. This involves direct engagement with the customer which will … Product Support desk to ensure first responses are prompt and appropriate • Assisting the sales team with the generation of quotations and in some instances supplying these directly to the customer, raising invoices, processing payments and contracts • Raising purchase orders as required across the division • Working to support project managers and consultants with project delivery administration. • Liaising with suppliers to More ❯

Customer Support Executive Customer Operations Team – Geospatial Division Farnborough, UK - Hybrid About the role This is a fantastic opportunity for an individual with some customer service experience to join our Customer Operations team in a varied and enriched role, with great opportunities to train further and build a career with Idox. You’ll be joining … from candidates able to start quickly, with a level head and a keenness to learn. Reporting directly to the Head of Operations, the role’s key focus is ensuring customer satisfaction. The team prides itself on responding to all inbound enquiries in line with business process policies and SLAs. This involves direct engagement with the customer which will … Product Support desk to ensure first responses are prompt and appropriate • Assisting the sales team with the generation of quotations and in some instances supplying these directly to the customer, raising invoices, processing payments and contracts • Raising purchase orders as required across the division • Working to support project managers and consultants with project delivery administration. • Liaising with suppliers to More ❯

for someone with a commercial mindset who enjoys connecting with clients, closing deals, and providing exceptional service. You’ll be part of a business where your contribution directly impacts customer satisfaction and growth. What the role involves As the Inbound Sales and Customer Relationship Executive, you’ll manage inbound enquiries, qualify leads, convert them into new sales … and nurture existing customer relationships to retain and grow business value. You’ll work closely with internal teams, ensuring a seamless experience for customers from initial contact to ongoing service. Key responsibilities Inbound Sales: Manage incoming sales enquiries via phone, email, and online channels Assess the suitability of enquiries and explore customer needs Recommend the right services, explain … benefits, and advise on pricing Negotiate and close deals, ensuring smooth handover to the onboarding team Maintain accurate customer records in CRM and billing systems Provide feedback on customer trends, needs, and challenges to management Customer Relationship Management: Proactively contact existing customers to support renewals and upsell opportunities Handle customer queries and complaints efficiently, maintaining strong More ❯

Graduate Sales Executive - Account Manager - Customer Success - Climate-Tech Are you a recent Grad with an excellent academic background looking to join a positive impact company? We're hiring for a Customer Success Associate at a fast-growing Climate Tech company driving positive environmental impact. This is a remote-first role with the option of working from … either a London or Cambridge if you prefer to be in office. About you: Personable and enjoys building strong customer relationships Academically accomplished with a strong analytical and problem-solving mindset Excellent verbal and written communication skills Ability to identify customer problems and apply learnt solutions from previous interactions Passionate about making a positive impact Shown that you … ve taken responsibility, whether that be university societies, sports roles or leadership roles at school What You'll Do: Be the first point of contact for customer enquiries Plan and organise customer onboarding sessions and deliver training on the products Problem solve by gathering data to drive customer engagement with the product Engage with customers throughout the More ❯

Are you passionate about helping customers succeed and getting real satisfaction from seeing them thrive? My client is looking for a Customer Success Executive to be the voice of the customer and deliver outstanding experiences with a fast-growing SaaS business. Why This Role Is Unmissable You ll join a dynamic, fast-paced tech environment where your … contact for assigned accounts, ensuring customers get maximum value from their solutions. Guide onboarding, configuration, and best practices for digital experience management. Create tailored success plans aligned with each customer s goals. Monitor account health, usage, and feedback to ensure satisfaction and retention. Conduct Benefits Realisation exercises to identify opportunities to enhance value. Collaborate with Sales, Product, and Support … teams to resolve issues and drive improvements. Be the customer s voice internally, influencing product enhancements. Ensure zero attrition within your customer base, keeping accounts happy and loyal. Who Will Thrive A couple of years+ experience in Customer Success, Account Management, or SaaS implementation. Experience with CMS platforms (e.g. WordPress, Drupal), or similar solutions. Passion for technology More ❯

Are you passionate about helping customers succeed and getting real satisfaction from seeing them thrive? My client is looking for a Customer Success Executive to be the voice of the customer and deliver outstanding experiences with a fast-growing SaaS business. Why This Role Is Unmissable Youll join a dynamic, fast-paced tech environment where your work … to enhance value. Collaborate with Sales, Product, and Support teams to resolve issues and drive improvements. Be the customers voice internally, influencing product enhancements. Ensure zero attrition within your customer base, keeping accounts happy and loyal. Who Will Thrive A couple of years+ experience in Customer Success, Account Management, or SaaS implementation. Experience with CMS platforms (e.g. WordPress … transformation, with a desire to become a subject matter expert. Strong communication, presentation, and relationship-building skills. Analytical mindset, able to turn data into actionable insights. Proactive, organized, and customer focused. Bonus Skills Training in sales/account management (e.g., Target Account Selling). Experience with marketing campaigns, automation tools like HubSpot, or support tracking platforms. Public sector experience More ❯

Location: London, Tunbridge Wells, and remote working as the business requires Purpose of the Role The Customer Success Executive supports PEGO's mission to deliver measurable value to clients by strengthening engagement, retention, and growth. This role focuses on building trusted client relationships, evidencing ROI through data and insights, and ensuring PEGO is embedded as a daily companion … Growth & Retention – Proactively engage with clients to secure renewals, identify upsell opportunities, and contribute to organic revenue growth, delivering against set KPI's · Client Advocacy – Build and nurture senior executive (including C-level) relationships across assigned accounts to solidify our partnership to enhance adoption, ensure retention and increase overall customer satisfaction. · cNPS & Engagement Tracking – Drive client feedback through … reviews, using insights to improve satisfaction. · Value Realisation & Reporting – Evidence ROI and social value outcomes (e.g. wellbeing, inclusion, sustainability) through data analysis and reporting. · Cross-Functional Collaboration – Advocate for customer needs/issues cross-departmentally to ensure a seamless experience, sharing insights with Product, Finance, and Operations to improve overall service delivery. · Issue Escalation Support – Provide support in managing More ❯

the 5* reviews for yourself on Capterra. If you’d like to know what our employees think of us, take a look at their reviews on Glassdoor.com. Job Title: Customer Onboarding Executive Location: Remote or hybrid (Stonehouse, Gloucestershire) Salary: Up to £30k Basic + up to £2k Performance Bonus + Outstanding Benefits Experience: 1-2 years’ relevant experience … mobile phone allowance, quarterly Amazon vouchers, £1000 annual professional training budget of your choice, extra day holiday on your birthday...the list goes on. The Role: Sitting within our wider Customer Success team, the mission of our Professional Services team is to receive 5 star feedback whilst implementing new client projects on time and on budget, supporting seamless delivery of … success and other ad hoc pieces of work at any stage of their journey with us. About You: 1-2 years of prior experience in any comparable role in Customer Success/Software Implementation/Professional Services/Solution Consulting/Project Administration/Technical Support 1-2 years’ experience of working with SaaS solutions or cloud technologies Attention More ❯

logical thinkers with a passion for helping others. Join our dynamic team as a Digital Support Technician Apprentice, where you'll be the crucial first point of contact, ensuring customer success via live chat.You will assist them swiftly and expertly, relying on your logical thinking and in-depth platform knowledge. The Opportunity Role: First-line customer support via … rapid skill development. About Us Our client is a leading eCommerce software provider in Leicester, driven by a mission to reimagine online commerce. Innovative apps enhance search, discovery, and customer engagement, making a tangible impact on businesses worldwide. They believe in customer growth, purposeful progress, and endless innovation, fostering a culture of transparency and collaboration. What We're … Level 4, Degree, or Masters), you will be ineligible. You'll Bring: Clear Communicator: Skilled in expressing ideas effectively, written & verbal. Problem Solver: Logical, quick-thinking, and solution-focused. Customer Champion: Passionate about delivering exceptional customer experiences. Proactive Team Player: Self-motivated, eager to learn, thrives in collaboration. Organized Multitasker: Efficiently manages multiple tasks to success. Your Apprenticeship More ❯

Account Exec/Customer Success Manager - Finance Aviation Sector Job Sector BI/SaaS/Research/IT Contract Type Permanent Location London (3 days a week) + Working from home Up to £40k basic (neg) + bens Job Reference MediaIQ-AviaFi1203 Do you have 18+ months customer success experience for a business intelligence platform? Do you have … on how to make money through the aviation cycle. They provide an excellent working culture, good benefits and on-going training and development. The Role of Account Exec/Customer Success Manager As a Account Exec/Customer Success Manager you'll play a pivotal role in ensuring that your clients receive exceptional service and achieve maximum value … from the data and intelligence platform and their sponsored events. You will be dedicated to understanding customer needs and fostering strong relationships to drive satisfaction, retention, and growth. You will: Manage the overall relationship with assigned customers including onboarding, retention, identifying revenue expansion opportunities Engage with leadership to build out a successful customer journey Build relationships with customers More ❯