Littleton, Colorado, United States Hybrid / WFH Options
Empower
client needs, and effectively communicating clients' portfolio strategies . Performance in this role is measured in a variety of ways, including client satisfaction, clientretention, share of wallet growth, and generating client referrals. Significant emphasis is placed on clientretention & satisfaction. What you will do The … client communication within the investment advisory field High-level knowledge of current investment products and industry services Proven track record in relationship management and customer satisfaction College degree or extensive industry experience required Series 65 or equivalent required Must possess a clean U4 record. FINRA fingerprinting required What will more »
Clayton, North Carolina, United States Hybrid / WFH Options
First Citizens Bank
issues. Develops and presents financial analysis including but not limited to cost benefit analysis, product/channel/business profitability, return on investment, and customerretention and acquisition. You will also develop and present expense optimization and performance analytics by examining and summarizing data to support business more »
Angier, North Carolina, United States Hybrid / WFH Options
First Citizens Bank
issues. Develops and presents financial analysis including but not limited to cost benefit analysis, product/channel/business profitability, return on investment, and customerretention and acquisition. You will also develop and present expense optimization and performance analytics by examining and summarizing data to support business more »
Youngsville, North Carolina, United States Hybrid / WFH Options
First Citizens Bank
issues. Develops and presents financial analysis including but not limited to cost benefit analysis, product/channel/business profitability, return on investment, and customerretention and acquisition. You will also develop and present expense optimization and performance analytics by examining and summarizing data to support business more »
Creedmoor, North Carolina, United States Hybrid / WFH Options
First Citizens Bank
issues. Develops and presents financial analysis including but not limited to cost benefit analysis, product/channel/business profitability, return on investment, and customerretention and acquisition. You will also develop and present expense optimization and performance analytics by examining and summarizing data to support business more »
Fuquay Varina, North Carolina, United States Hybrid / WFH Options
First Citizens Bank
issues. Develops and presents financial analysis including but not limited to cost benefit analysis, product/channel/business profitability, return on investment, and customerretention and acquisition. You will also develop and present expense optimization and performance analytics by examining and summarizing data to support business more »
Lillington, North Carolina, United States Hybrid / WFH Options
First Citizens Bank
issues. Develops and presents financial analysis including but not limited to cost benefit analysis, product/channel/business profitability, return on investment, and customerretention and acquisition. You will also develop and present expense optimization and performance analytics by examining and summarizing data to support business more »
Wake Forest, North Carolina, United States Hybrid / WFH Options
First Citizens Bank
issues. Develops and presents financial analysis including but not limited to cost benefit analysis, product/channel/business profitability, return on investment, and customerretention and acquisition. You will also develop and present expense optimization and performance analytics by examining and summarizing data to support business more »
Morrisville, North Carolina, United States Hybrid / WFH Options
First Citizens Bank
issues. Develops and presents financial analysis including but not limited to cost benefit analysis, product/channel/business profitability, return on investment, and customerretention and acquisition. You will also develop and present expense optimization and performance analytics by examining and summarizing data to support business more »
Selma, North Carolina, United States Hybrid / WFH Options
First Citizens Bank
issues. Develops and presents financial analysis including but not limited to cost benefit analysis, product/channel/business profitability, return on investment, and customerretention and acquisition. You will also develop and present expense optimization and performance analytics by examining and summarizing data to support business more »
Knightdale, North Carolina, United States Hybrid / WFH Options
First Citizens Bank
issues. Develops and presents financial analysis including but not limited to cost benefit analysis, product/channel/business profitability, return on investment, and customerretention and acquisition. You will also develop and present expense optimization and performance analytics by examining and summarizing data to support business more »
Wendell, North Carolina, United States Hybrid / WFH Options
First Citizens Bank
issues. Develops and presents financial analysis including but not limited to cost benefit analysis, product/channel/business profitability, return on investment, and customerretention and acquisition. You will also develop and present expense optimization and performance analytics by examining and summarizing data to support business more »
Holly Springs, North Carolina, United States Hybrid / WFH Options
First Citizens Bank
issues. Develops and presents financial analysis including but not limited to cost benefit analysis, product/channel/business profitability, return on investment, and customerretention and acquisition. You will also develop and present expense optimization and performance analytics by examining and summarizing data to support business more »
Raleigh, North Carolina, United States Hybrid / WFH Options
First Citizens Bank
issues. Develops and presents financial analysis including but not limited to cost benefit analysis, product/channel/business profitability, return on investment, and customerretention and acquisition. You will also develop and present expense optimization and performance analytics by examining and summarizing data to support business more »
Durham, North Carolina, United States Hybrid / WFH Options
First Citizens Bank
issues. Develops and presents financial analysis including but not limited to cost benefit analysis, product/channel/business profitability, return on investment, and customerretention and acquisition. You will also develop and present expense optimization and performance analytics by examining and summarizing data to support business more »
Warwick, Warwickshire, West Midlands, United Kingdom Hybrid / WFH Options
MSX International Limited
Are you a technically confident individual with customer focused mentality? MSX International has the job for you! MSX International are currently recruiting for a TSD Analyst for our prestigious client, Jaguar Land Rover. This is an exciting opportunity for a motivated candidate to join us in our partnership with … member of the team the TSD Analyst will be an integral component to the TSD department in achieving a best in class service, driving customer loyalty and retention through accurate incident management. In using your technical knowledge, you will investigate telematic concerns by going through a diagnostics … process to ensure customer satisfaction. Additionally, the TSD Analyst will: ? Become an expert in the Connected Car Technologies ? Oversee Global markets such as UK, USA, China, EU and Russia ? Case Management; incident management, technical/hierarchal escalations, ticket handling ? Investigations; product knowledge, technical expertise, initiative to think laterally ? Liaison more »
Greater London, England, United Kingdom Hybrid / WFH Options
Sastra Group
with a Series A Software Development vendor who is changing the Martech (Marketing Technology) space. One of their key hires is a VP of Customer Success. The VP of Customer Success will be responsible for driving customer satisfaction, retention, and growth by leading our customer success strategy and team. This role requires a strategic thinker with a proven track record in customer success within the software development and marketing technology sectors. This position is Hybrid and requires you to be in the London office 2 days a week. Key Responsibilities: Develop and implement … a comprehensive customer success strategy that aligns with the company’s overall business objectives. Lead, mentor, and grow the customer success team to deliver exceptional service and support to our clients. Drive customerretention and expansion by ensuring customers realize the full value of our more »
Greater London, England, United Kingdom Hybrid / WFH Options
Sastra Group
with a Series A Software Development vendor who is changing the Martech (Marketing Technology) space. A crucial role for them is the Head of Customer Experience. They will be responsible for driving customer satisfaction, retention, and growth by leading our customer success strategy and team. … This role requires a strategic thinker with a proven track record in customer success within the software development and marketing technology sectors. This position is Hybrid and requires you to be in the London office 2 days a week. Key Responsibilities: Develop and execute a comprehensive customer experience … strategy that aligns with the company's overall business objectives and brand promise. Lead and inspire a team of customer experience professionals, fostering a culture of customer-centricity across the organization. Map and analyze the entire customer journey, identifying key touchpoints and opportunities for improvement. Collaborate with more »
Leeds, England, United Kingdom Hybrid / WFH Options
Pharmacy2U Ltd
develop a positive, open, and honest working environment for all. This role is to create and execute the CRM plan which meets both our customer and commercial targets, delivered accurately and to schedule. This role plays a significant part in ensuring we deliver a world-class customer experience … increased customer lifetime value and maximises upsell and cross-sell opportunities through various customer touchpoints and communications channels. If you thrive on working in a busy environment and like to get your sleeves up and hit the ground running this could be the role for you. What’s … deployment and hypercare Lead the creative development of CRM communications, collaborating with the design team to ensure high quality, engaging output Manage and develop customer onboarding, retention, loyalty, cross-sell, and upsell flows through our CRM system to enhance the customer experience Continuously review and improve more »
London, England, United Kingdom Hybrid / WFH Options
SumUp
recruit, train and retain your Field Sales team and motivate them to provide outstanding results. Overall, the role involves a combination of team leadership, customer engagement, and sales execution strategy to drive revenue growth and success within the payments market. What you'll do Be an inspirational leader and … reviewing sales figures ensuring your team is working with the right sales strategies to drive value Review and ensure adherence to working KPIs, including Customer Acquisition Cost, CustomerRetention Rate, Sales Cycle Length, etc. You will also be responsible for communicating these relevant insights to business … Merchant Services sector is considered a plus You Lead by example and cultivate a positive, productive work environment You display a high level of customer focus, you understand that maintaining positive relationships with customers is key to long-term success You have excellent time management and prioritisation skills and more »
of clients an unmatched advantage in the market. They are proud to confirm roughly 100% ARR growth year on year, with a 98% clientretention rate and forecast to sustainably grow to more than 1000 by 2026. 💼 The Role We are looking for a Senior Backend Engineer , specialising more »
Northam, England, United Kingdom Hybrid / WFH Options
Carousel Consultancy
the Enterprise Account Director, you will promote, develop and grow new revenue streams, growing all accounts to over £100k per year in revenue. Clientretention is the our clients biggest priority, so you will successfully negotiate annual contract renewals with increase/upsell or consultancy packages for key more »
of clients an unmatched advantage in the market. They are proud to confirm roughly 100% ARR growth year on year, with a 98% clientretention rate and forecast to sustainably grow to more than 1000 by 2026. 💼 The Role We are looking for a Senior Front End Engineer more »
Title: Senior Building Performance Manager [Customer Success] Reports to : Head of Customer Success Location: Remote - London, UK based, Full-Time Bueno is a global company headquartered in Australia. This role will require work flexibility to coordinate across time zones. In your application please include your resume. Cover letters … deep building performance expertise with excellent client management skills to build our SaaS and service business in the EU. The Senior Building Performance Manager [Customer Success] will work closely with the UK Country Manager and Bueno’s cross-functional teams across the world to support our B2B clients, including … repeatable expansion of Bueno in new markets Role-Specific Client Satisfaction - Ensure our satisfaction metrics (e.g. NPS) stay above historical and industry averages. ClientRetention - Maintain our target Net Revenue Retention (NRR) by providing exceptional support and driving product adoption. Client Growth - Grow our target NRR more »
target audience, and drive lead generation. Explore and implement innovative marketing techniques, including influencer partnerships, affiliate marketing, and other emerging trends, to expand our customer reach. Collaborate with the sales team to identify opportunities for optimizing the conversion funnel and improving customer acquisition and retention strategies. more »