26 to 50 of 62 Permanent Customer Retention Jobs with Hybrid or WFH Options

of clients an unmatched advantage in the market. They are proud to confirm roughly 100% ARR growth year on year, with a 98% client retention rate and forecast to sustainably grow to more than 1000 by 2026. 💼 The Role We are looking for a Senior Front End Engineer more »

eCommerce Website Manager will provide day-to-day site administration and support for the website. This role works closely with marketing, finance, operations, and customer service to ensure customers have a positive online ordering experience and drive sales growth and profitability. JOB RESPONSIBILTY SUMMARY Manage the day-to-day … checkout funnel and promotional campaigns. Improve the existing online shopping experience and deliver a best-in-class experience. This includes significantly improving visitor to customer conversions, revenue, customer engagement and retention. Continually assess eCommerce storefront to identify opportunities to improve product assortment, placement, cross-sell/up-sell … cross-sell, out-of-stock items, and product pricing adjustments through the eCommerce software. Support ongoing A/B testing to continually improve upon customer experience and optimize conversions. Monitor attribution and analytics, with a focus on CPA, AOV, ROAS, and LTV for website and all channels directing to more »

Desirables Microservices Umbraco Azure CI/CD The Company This company have demonstrated their brilliance since they first started with an incredibly high client retention rate. They work on projects with leading banks as well as private sector companies such as the NHS. They also work closely with more »

Title: Senior Building Performance Manager [Customer Success] Reports to : Head of Customer Success Location: Remote - London, UK based, Full-Time Bueno is a global company headquartered in Australia. This role will require work flexibility to coordinate across time zones. In your application please include your resume. Cover letters … deep building performance expertise with excellent client management skills to build our SaaS and service business in the EU. The Senior Building Performance Manager [Customer Success] will work closely with the UK Country Manager and Bueno’s cross-functional teams across the world to support our B2B clients, including … repeatable expansion of Bueno in new markets Role-Specific Client Satisfaction - Ensure our satisfaction metrics (e.g. NPS) stay above historical and industry averages. Client Retention - Maintain our target Net Revenue Retention (NRR) by providing exceptional support and driving product adoption. Client Growth - Grow our target NRR more »

various systems, primarily Power BI. Additionally, you'll support the MI Manager in building and overseeing the reporting and data infrastructure for the Next Customer Service Online Operations across our contact centers. What you'll be doing: Take ownership of report implementation from understanding and clarifying requirements through to … effectively with peers and others, sharing information to contribute to overall success. Results Focused - Engages with the team to achieve and exceed business objectives. Customer Service – Contribute to the delivery of great customer service to ensure the Next brand remains strong and customer recruitment and retention more »

GDPR and the CAN-SPAM Act. Key Responsibilities: Develop and optimise valuable content for communications. Leverage user behaviour data to personalise strategies and maximise customer retention. Collaborate with the Paid Media Specialist to grow lead acquisition and subscriber base. Ensure targeted and accurate database segmentation. Implement a testing strategy … email marketing success and identify performance opportunities. Make data-driven decisions to deliver personalised content at key customer journey points. Develop a client retention strategy to increase customer lifetime value (CLTV). Review and shape the future communication strategy and CRM platform. Experience: Strong understanding of … CRM systems and customer engagement. Experience with WYSIWYG editors, marketing automation, and database segmentation. Basic HTML knowledge. Proficiency with web analytics tools (e.g., Google Analytics). Advanced Excel skills and data-driven insight capability. Experience with A/B testing and digital marketing. Organised, flexible, and capable of managing more »

business over the next three to five years Lead and mentor a high-performing team, fostering a culture of accountability, innovation, and collaboration Drive customer acquisition and retention initiatives, leveraging D2C/B2C marketing strategies to optimize performance Implement scalable processes and technology solutions to support rapid … goods company through the $25MM to $60MM+ in revenue range Strong expertise in digital marketplaces and eCommerce, with a focus on D2C/B2C customer acquisition and retention marketing Exceptional leadership skills, with the ability to motivate and empower teams to achieve ambitious goals Strategic thinker with more »

with business objectives and segmentation strategy. Account Management: Manage the delivery of multi-channel campaign strategies (email, search & shopping, paid social, web) focusing on customer acquisition, retention, and loyalty. Handle all aspects of client communications and relationship management. Performance Analysis: Lead channel development initiatives through detailed performance more »

Development: Support and implement eCommerce digital marketing strategies in alignment with business objectives and segmentation strategy (email, search & shopping, paid social, web) focusing on customer acquisition, retention, and loyalty. Performance Analysis: Lead channel development initiatives through detailed performance reporting and analytics, including A/B testing, to more »

breaking innovations and our commitment to environmental sustainability and using our business to promote social justice in the World. We have a market-leading customer service record and average 4.9* product and service reviews globally – we do not like to do things by halves! Our mission is to support … managing and growing our affiliate marketing program to maximise channel sales. Your efforts will contribute to driving traffic, improving website conversion rates, and fostering customer engagement and retention. This role offers a unique opportunity to significantly impact the growth and success of our E-Commerce operations, which are central more »

CRM are leading Sage Business Partners with a focus on providing high-impact ERP, Accounting and CRM solutions across the UK. With an impressive customer base that includes over 350 Sage 200 and Sage Intacct clients we have established a strong reputation for delivering excellent technology solutions, backed up … by outstanding customer service. With established development, support, implementation and training teams, we are well resourced for sustained organic growth, aspiring to be the leading UK provider of Sage mid-market business systems. We are currently seeking an enthusiastic and driven person to join our Account Management team and … s products and services continue to have a positive impact and help user organisations realise their ambitions. We will expect you to maximise client retention by ensuring clients are well supported, and also to seek out upsell and cross-sell opportunities within our client base, developing revenue opportunities more »

and operational challenges and provide expert recommendations through workshops and data analysis. Analyse research and data to identify trends and opportunities for revenue growth, customer acquisition, and retention. Prepare client-facing reports and deliver presentations to senior management, effectively communicating key findings and recommendations. Contribute to business development efforts … results Proven experience devising and implementing data growth strategies (acquisition, retention, subscription upsell etc.) Experience in designing and implementing email automations and customer journeys to drive increases in engagement or revenue generation Experience constructing and presenting easily-digestible reports on campaign activity, with recommendations on future enhancements more »

in delivering top-tier services including Networks, Security, Cloud, and Infrastructure Consultancy to mid and large enterprise clients. With a strong focus on client retention and partnership, our client offers a supportive environment dedicated to the growth and development of its staff. As an IT Sales Manager, you … Cross-selling : Identify opportunities to upsell and cross-sell to existing customers, broaden the sales pipeline and obtain referrals to expand the client base. Customer Relationship Management : Manage customer relationships, understand their needs and provide insights to enhance the product portfolio based on customer feedback. Key Account more »

gurus and web developers. They are looking for an experienced Digital Account Manager to join their close-knit team, who will provide an exceptional customer experience to their clients … developing and implementing effective digital strategies with a strong focus on SEO and PPC for their accounts and building long term client relations. Client retention is key, so having a clear vision of your clients aims and objectives throughout every project is essential. Working alongside the projects team … ROI Manage client expectations with regular updates on the progress of live projects, being their first line of contact, and providing them with excellent customer service. Project scoping, identifying key objectives, defining costs and resources and capturing key performance indicators for benchmarking against Scoping and costing of new websites. more »

Shopify, On Buy and Ebay stores. Responsible for the overall eCommerce Strategy, helping develop and execute a comprehensive e-commerce strategy to drive sales, customer acquisition, and retention. Improving sales & conversion through launching additional online sales & conversion drivers including add to basket, upsell and cross sell products, product recommendations. … channels Co-ordinating with the supply chain team to manage inventory levels and fulfilment processes, to minimise stock ours and overstocks. Optimizing the online customer experience to improve usability, engagement, and satisfaction to drive conversion and retention. Developing and implementing best practices for UX/UI design and A … preferrable Strong Excel proficiency and an analytical mindset If you join us, you can immerse yourself in a company that takes pride in exceptional customer service, providing fragrance and beauty products tailored to our customers' desires. At our vibrant workplace in the new state-of-the-art Head Office more »

strong relationships with existing clients. Identify client needs and provide appropriate IT solutions and services. Regularly review client accounts to ensure high levels of customer satisfaction and retention. Sales Activities Proactively contact potential and existing clients via phone, email, and other communication channels. Conduct thorough research to identify new … opportunities. Present and demonstrate CCS Media’s product and service offerings to clients. Negotiate contracts and close sales to achieve individual and team targets. Customer Service Provide exceptional customer service and support to clients. Handle client inquiries, issues, and complaints in a timely and professional manner. Reporting and … sales reports and forecasts for management. Analyse sales data to identify trends and opportunities for improvement. Collaboration Work closely with other departments, including marketing, customer service, and technical support, to ensure a seamless client experience. Participate in team meetings, training sessions, and sales events as required. Key Skills & Experience more »

Are you a technically confident individual with customer focused mentality? MSX International has the job for you! MSX International are currently recruiting for a TSD Analyst for our prestigious client, Jaguar Land Rover. This is an exciting opportunity for a motivated candidate to join us in our partnership with … member of the team the TSD Analyst will be an integral component to the TSD department in achieving a best in class service, driving customer loyalty and retention through accurate incident management. In using your technical knowledge, you will investigate telematic concerns by going through a diagnostics … process to ensure customer satisfaction. Additionally, the TSD Analyst will: ? Become an expert in the Connected Car Technologies ? Oversee Global markets such as UK, USA, China, EU and Russia ? Case Management; incident management, technical/hierarchal escalations, ticket handling ? Investigations; product knowledge, technical expertise, initiative to think laterally ? Liaison more »

of same. - Manage and expand our sub-contractor relationships including commercial negotiations. - Support the business development process, identify, and deliver opportunities from our existing customer base and new customers. Operations - Planning, development, and implementation of the brokerage strategy for the business; responsible for continually reviewing the strategy, updating and … revising as necessary. - Expand brokerage service lines to diversify service offering and increase customer retention. - Support the development and improve customer management information and reporting to best in industry. - Act as point of escalation for customer and account performance issues. Communications and team work - Foster a culture … resources and behaviours to effectively identify, mitigate and resolve subcontractor/contractor issues. Problem solver, with ability to identify and implement sustainable solutions to customer requests. Highly focused on delivering results and objectives with a strong personal commitment to supporting the business in achieving its goals in a changing more »

business to business portfolio of brands. As a sales executive you will develop and execute the subscriptions sales strategy, ensuring your sales efforts drive customer acquisition, retention, and revenues to exceed targets and create long-term value. You will generate revenue from new business, renewals and win more »

you will play a crucial role in enhancing and expanding our current Dynamics 365 environment, integrating it into all facets of our sales, marketing, customer data management, and engagement strategies. Your responsibilities will include: Taking product ownership of the Dynamics 365 platform in the UK, covering Sales (CRM), Client … Care, Field Services, and Customer Voice. Managing the deployment and customization of the Microsoft Dynamics 365 environment to align with business needs and requirements. Gathering and documenting business processes, and advising on future state improvements. Acting as the primary contact for Microsoft Dynamics internally, offering daily support to super … all data feeds comply with GDPR. Managing the UK CRM/Lead Management strategy in alignment with business objectives. Overseeing the development of a customer lifecycle journey, identifying touchpoints, opportunities, recommendations, and strategies at each stage. Building, executing, and optimizing targeted automated sales/marketing journeys to boost lead more »

Position Overview Analytics Consultants act as trusted advisors to our clients across the region and have responsibility for managing the associated client relationships. Consultants look to develop deep linkages with our clients and help clients make best usage of our more »

Long term client retention, exceptional customer service and on-going continuous improvement have led to an award-winning product, 10 year-plus relationships with well-known brands and a 4.5 out of 5 review score on both google and Trustpilot and are just 3 of the many more »

for the Amazon marketplace Experience in supplements (human or pet) is a plus Required Skills and Abilities: Data-Driven individual who has experience in customer acquisition and retention Amazon platform expert with a proven track record of driving growth over multiple years and working with internal amazon … customer teams and through Amazon Advertising. Strong analytical skills (metric-driven) with a proven ability to consume and understand data to get clear results and optimizations. Provides regular updates on metrics. Results-oriented self-starter that takes initiative without being asked and has a proven track record of excellent more »

architecture patterns for various business areas, including Product, IQ, Finance, Operations, Sales, Security, and Audit. Collaborate with IQ teams to build advanced features like customer profiling for retention and personalized services. Provide guidance to engineering teams for successful feature implementation. Foster a culture of innovation and curiosity … within your team. Leverage AWS knowledge to complement our expertise. Ensure projects stay on course and are technically feasible, aligning with business goals and customer needs. Skills You Bring Ability to develop and execute business strategy through technology. Build trust and influence stakeholders at all business levels. Strong written more »

Monetate! Come join our fully remote work environment and be part of an exciting, innovative team that is shaping the future of personalised digital customer experiences. Monetate is the leading all-in-one personalisation platform that empowers companies like Adidas, Dunkin’, and Lufthansa to get smarter about their customers … and deliver engaging experiences across all digital touchpoints. Our global team of Monetaters come together every day to shape the future of digital customer experiences and you can too. What You’ll Do Collaborate with clients to define success and turn Personalisation and Testing strategies into roadmaps for increasing … deliver continuous improvements to processes, deliverables, and client engagements. Provide data & insights to demonstrate the value of the Monetate platform and impact on client retention and ROI. Communicate to prospects the value provided by Strategy Consulting and Services. What You’ll Need Prior experience in improving conversion rates more »