Permanent Customer Retention Jobs with Hybrid or Work from Home (WFH) Options

51 to 75 of 78 Permanent Customer Retention Jobs with Hybrid or WFH Options

Digital & Data Services Manager

London Area, United Kingdom
Hybrid / WFH Options
InCrowd
and operational challenges and provide expert recommendations through workshops and data analysis. Analyse research and data to identify trends and opportunities for revenue growth, customer acquisition, and retention. Prepare client-facing reports and deliver presentations to senior management, effectively communicating key findings and recommendations. Contribute to business development efforts … results Proven experience devising and implementing data growth strategies (acquisition, retention, subscription upsell etc.) Experience in designing and implementing email automations and customer journeys to drive increases in engagement or revenue generation Experience constructing and presenting easily-digestible reports on campaign activity, with recommendations on future enhancements more »
Posted:

Senior Paid Social Manager

Manchester Area, United Kingdom
Hybrid / WFH Options
Prospa
for constant improvement. Why Prospa? As the agency has progressed, we now house 3 core internal teams across Paid Social, Paid Search and Retention to grow brands from all aspects. Paid Social is a crucial arm of any brands acquisition strategy and this role offers the opportunity to … currently spending up to £100K+ in monthly budgets, with opportunities to scale further. Develop and retain a leading portfolio of exciting DTC brands. Client retention is the foundation for agency growth and we take it seriously. Lead, support and develop a team of 2 Paid Social Executives more »
Posted:

Product Manager

United Kingdom
Hybrid / WFH Options
AboutMe Apps
for an experienced middle/senior product manager with a deep business background. Our best candidate has experience working with user loyalty, understands the customer discovery process, and has a deep interest in the digital healthcare and wearables market. As a Product Manager, you will be responsible for managing … specifications. Conduct A/B tests, market and competitors analysis to identify trends and insights to enhance app features and subscriptions. Gather and analyze customer feedback through market research and user testing and take customer insights into action. Develop product roadmap and prioritize development activities to align with … stages. Ability to set 3-6 months product vision and roadmap for a team and manage expectations around it. Proven analytical skills working with customer cohorts, retention, loyalty, or CRM. Experience in MedTech, HealthTech, Pharmaceutical companies, or other health-related companies is a plus. Innate interest in more »
Posted:

E-Commerce Trading Executive

Greater London, England, United Kingdom
Hybrid / WFH Options
Liforme (B Corp Certified)
breaking innovations and our commitment to environmental sustainability and using our business to promote social justice in the World. We have a market-leading customer service record and average 4.9* product and service reviews globally – we do not like to do things by halves! Our mission is to support … managing and growing our affiliate marketing program to maximise channel sales. Your efforts will contribute to driving traffic, improving website conversion rates, and fostering customer engagement and retention. This role offers a unique opportunity to significantly impact the growth and success of our E-Commerce operations, which are central more »
Posted:

Sales Executive – Corporate Subscriptions

London, England, United Kingdom
Hybrid / WFH Options
emap
business to business portfolio of brands. As a sales executive you will develop and execute the subscriptions sales strategy, ensuring your sales efforts drive customer acquisition, retention, and revenues to exceed targets and create long-term value. You will generate revenue from new business, renewals and win more »
Posted:

EU Amazon Manager - Zesty Paws

Hammersmith, England, United Kingdom
Hybrid / WFH Options
H&H Group
for the Amazon marketplace Experience in supplements (human or pet) is a plus Required Skills and Abilities: Data-Driven individual who has experience in customer acquisition and retention Amazon platform expert with a proven track record of driving growth over multiple years and working with internal amazon … customer teams and through Amazon Advertising. Strong analytical skills (metric-driven) with a proven ability to consume and understand data to get clear results and optimizations. Provides regular updates on metrics. Results-oriented self-starter that takes initiative without being asked and has a proven track record of excellent more »
Posted:

Client Account Manager

Nottingham, England, United Kingdom
Hybrid / WFH Options
Solutions For Accounting and CRM
CRM are leading Sage Business Partners with a focus on providing high-impact ERP, Accounting and CRM solutions across the UK. With an impressive customer base that includes over 350 Sage 200 and Sage Intacct clients we have established a strong reputation for delivering excellent technology solutions, backed up … by outstanding customer service. With established development, support, implementation and training teams, we are well resourced for sustained organic growth, aspiring to be the leading UK provider of Sage mid-market business systems. We are currently seeking an enthusiastic and driven person to join our Account Management team and … s products and services continue to have a positive impact and help user organisations realise their ambitions. We will expect you to maximise client retention by ensuring clients are well supported, and also to seek out upsell and cross-sell opportunities within our client base, developing revenue opportunities more »
Posted:

IT Business Development Manager

Northampton, Northamptonshire, East Midlands, United Kingdom
Hybrid / WFH Options
Frossell Recruitment Ltd
in delivering top-tier services including Networks, Security, Cloud, and Infrastructure Consultancy to mid and large enterprise clients. With a strong focus on client retention and partnership, our client offers a supportive environment dedicated to the growth and development of its staff. As an IT Sales Manager, you … Cross-selling : Identify opportunities to upsell and cross-sell to existing customers, broaden the sales pipeline and obtain referrals to expand the client base. Customer Relationship Management : Manage customer relationships, understand their needs and provide insights to enhance the product portfolio based on customer feedback. Key Account more »
Employment Type: Permanent, Work From Home
Salary: £60,000
Posted:

Digital Account Manager

Leicestershire, England, United Kingdom
Hybrid / WFH Options
Aquent
gurus and web developers. They are looking for an experienced Digital Account Manager to join their close-knit team, who will provide an exceptional customer experience to their clients … developing and implementing effective digital strategies with a strong focus on SEO and PPC for their accounts and building long term client relations. Client retention is key, so having a clear vision of your clients aims and objectives throughout every project is essential. Working alongside the projects team … ROI Manage client expectations with regular updates on the progress of live projects, being their first line of contact, and providing them with excellent customer service. Project scoping, identifying key objectives, defining costs and resources and capturing key performance indicators for benchmarking against Scoping and costing of new websites. more »
Posted:

Head of Ecommerce

Manchester Area, United Kingdom
Hybrid / WFH Options
Per-Scent
Shopify, On Buy and Ebay stores. Responsible for the overall eCommerce Strategy, helping develop and execute a comprehensive e-commerce strategy to drive sales, customer acquisition, and retention. Improving sales & conversion through launching additional online sales & conversion drivers including add to basket, upsell and cross sell products, product recommendations. … channels Co-ordinating with the supply chain team to manage inventory levels and fulfilment processes, to minimise stock ours and overstocks. Optimizing the online customer experience to improve usability, engagement, and satisfaction to drive conversion and retention. Developing and implementing best practices for UX/UI design and A … preferrable Strong Excel proficiency and an analytical mindset If you join us, you can immerse yourself in a company that takes pride in exceptional customer service, providing fragrance and beauty products tailored to our customers' desires. At our vibrant workplace in the new state-of-the-art Head Office more »
Posted:

Analytics Consultant

Greater London, England, United Kingdom
Hybrid / WFH Options
MSCI Inc
Position Overview Analytics Consultants act as trusted advisors to our clients across the region and have responsibility for managing the associated client relationships. Consultants look to develop deep linkages with our clients and help clients make best usage of our more »
Posted:

Telesales Account Manager

London Area, United Kingdom
Hybrid / WFH Options
CCS Media Limited
strong relationships with existing clients. Identify client needs and provide appropriate IT solutions and services. Regularly review client accounts to ensure high levels of customer satisfaction and retention. Sales Activities Proactively contact potential and existing clients via phone, email, and other communication channels. Conduct thorough research to identify new … opportunities. Present and demonstrate CCS Media’s product and service offerings to clients. Negotiate contracts and close sales to achieve individual and team targets. Customer Service Provide exceptional customer service and support to clients. Handle client inquiries, issues, and complaints in a timely and professional manner. Reporting and … sales reports and forecasts for management. Analyse sales data to identify trends and opportunities for improvement. Collaboration Work closely with other departments, including marketing, customer service, and technical support, to ensure a seamless client experience. Participate in team meetings, training sessions, and sales events as required. Key Skills & Experience more »
Posted:

Telematics Service Desk Analyst

Warwick, Warwickshire, West Midlands, United Kingdom
Hybrid / WFH Options
MSX International Limited
Are you a technically confident individual with customer focused mentality? MSX International has the job for you! MSX International are currently recruiting for a TSD Analyst for our prestigious client, Jaguar Land Rover. This is an exciting opportunity for a motivated candidate to join us in our partnership with … member of the team the TSD Analyst will be an integral component to the TSD department in achieving a best in class service, driving customer loyalty and retention through accurate incident management. In using your technical knowledge, you will investigate telematic concerns by going through a diagnostics … process to ensure customer satisfaction. Additionally, the TSD Analyst will: ? Become an expert in the Connected Car Technologies ? Oversee Global markets such as UK, USA, China, EU and Russia ? Case Management; incident management, technical/hierarchal escalations, ticket handling ? Investigations; product knowledge, technical expertise, initiative to think laterally ? Liaison more »
Employment Type: Permanent, Work From Home
Posted:

Strategy Consultant

United Kingdom
Hybrid / WFH Options
Monetate
Monetate! Come join our fully remote work environment and be part of an exciting, innovative team that is shaping the future of personalised digital customer experiences. Monetate is the leading all-in-one personalisation platform that empowers companies like Adidas, Dunkin’, and Lufthansa to get smarter about their customers … and deliver engaging experiences across all digital touchpoints. Our global team of Monetaters come together every day to shape the future of digital customer experiences and you can too. What You’ll Do Collaborate with clients to define success and turn Personalisation and Testing strategies into roadmaps for increasing … deliver continuous improvements to processes, deliverables, and client engagements. Provide data & insights to demonstrate the value of the Monetate platform and impact on client retention and ROI. Communicate to prospects the value provided by Strategy Consulting and Services. What You’ll Need Prior experience in improving conversion rates more »
Posted:

MarTech Pre-Sales Solutions Consultant - Hybrid

Brent, England, United Kingdom
Hybrid / WFH Options
Morris Sinclair Recruitment
Central London Head Office, as a MarTech Pre-Sales Solutions Consultant, you'll collaborate with the Director of Strategy and Growth in a highly customer facing role to design solutions tailored to clients' needs. Your role will involve crafting proposals, engaging with clients, and collaborating with internal business and … Adobe and CDPs. Key Responsibilities: - Analysing client briefs to identify winning strategies. - Developing compelling proposals and pitches. - Contributing to account planning to ensure client retention and growth. - Engaging with partners to align their products with our services. - Providing thought leadership and supporting marketing efforts. - Assisting delivery teams in more »
Posted:

Client Experience Manager – German Speaker

London Area, United Kingdom
Hybrid / WFH Options
Notified
a positive and value-driven experience for clients and foster long-term relationships, ensuring Corporate Solutions reaches outstanding customer satisfaction scores and client retention targets. You will act as a Subject Matter expert focusing on proactively reaching out to clients, remotely or in-person. Comprehensive training will … training on new product/workflows/enhancements Develop and execute strategies to reduce client churn, retain existing clients, and drive Net Revenue Retention Working closely with Sales/Account Managers to identify the opportunities to expand the accounts, and highlight at-risk situations Working with internal stakeholders … and represent any market-specific user needs and/or requirements Participating in ad-hoc projects with the view to improve client satisfaction, client retention and growth, education and internal workflow Minimum Qualifications Excellent written and verbal communication skills in English & German Previous B2B experience and proven ability more »
Posted:

Digital Growth Manager

Manchester, North West, United Kingdom
Hybrid / WFH Options
Forward Role
They seek an adept individual capable of overseeing various initiatives simultaneously, such as devising growth strategies for international markets, bolstering and preserving their global customer base, enhancing the online international experience to resonate locally, and orchestrating operational adjustments to uphold service excellence in new territories. They are looking for … daily relationships with international marketing agencies, technology partners, and business collaborators in key growth regions to align with the company's overarching strategy. Drive customer acquisition and retention efforts to ensure sustained growth and brand loyalty. Identify and assess multiple international growth opportunities by analysing datasets, monitoring more »
Employment Type: Permanent, Work From Home
Posted:

Client Director (Qualitative Research)

London Area, United Kingdom
Hybrid / WFH Options
Echo Talent
Client Director – Qualitative Research Medium sized Global Research agency Flexible working/option to work fully remote within the UK Work directly with the MD of Qualitative Research to grow the offering About the company This Global research agency is more »
Posted:

Client Manager Work From Home

City of London, London, United Kingdom
Hybrid / WFH Options
Ask Recruiting Limited
Client Manager Location: UK only ( remote role ). Must have a designated space to work from due to constant contact with clients, team and director. Company Overview: We are a fast-growing accountancy firm, established in 2022, working exclusively with more »
Employment Type: Permanent, Work From Home
Posted:

Account Executive (SaaS Sales)

United Kingdom
Hybrid / WFH Options
Swordfish.ai
candidate will be able to build strong relationships with key decision-makers and influencers within target accounts and collaborate with internal teams to ensure customer satisfaction and retention.‌ Key Responsibilities: Develop and execute effective sales strategies to meet or exceed monthly, quarterly, and annual revenue targets Conduct product demonstrations … and presentations to key stakeholders and decision-makers Build and maintain strong relationships with customers to ensure high levels of satisfaction and retention Collaborate … with internal teams to ensure timely delivery and implementation of products and services Maintain accurate and up-to-date records of sales activities and customer interactions in the company's CRM system Stay up-to-date with industry trends, competitor activities, and customer needs to continuously improve sales more »
Posted:

STEM Graduate Business Development Representative

WC2E, Covent Garden, Greater London, United Kingdom
Hybrid / WFH Options
Celsius Graduate Recruitment
Dyson, Ferrari, and Tesla. With SoftBank and Sequoia Capital backing and an impending IPO in 2 years, this company boasts an impressive 80% client retention rate, thanks to its innovative products and top-tier customer experience. Are you a go-getter, looking to work with global heavyweights more »
Employment Type: Permanent
Salary: £27500 - £55000/annum OTE + Corporate Benefits
Posted:

Business Development Manager

United Kingdom
Hybrid / WFH Options
Hyper Recruitment Solutions
Manager - HealthTech will be varied however the key duties and responsibilities are as follows: 1. To grow the HealthTech target markets by leading the customer journey, from both a digital and face to face perspective. Manage the end to end customer journey from identification to long term customer more »
Posted:

Programmatic Campaign Manager

London, United Kingdom
Hybrid / WFH Options
Morgan Spencer
monitoring, and analysis: collaborating with the relevant teams to ensure mid-lower funnel messages/channels/metrics are consistent.Collaborating with brand and retention teams to create compelling marketing collateral that aligns with the brand's tone and positioning.Overseeing the onboarding journeys: mapping, testing, and optimizations to deliver … Ad tracking tool and handle the roadmap for the partner on behalf of our business.Channel Management Develop and implement programmatic display strategies to drive customer acquisition and retention.Monitor and optimize hands-on programmatic display campaigns across various platforms to ensure maximum ROI.Manage and control the programmatic budget and ensure more »
Salary: £ 70 K
Posted:

SEO Account Manager

Bristol, Avon, South West, United Kingdom
Hybrid / WFH Options
Henry Nicholas Associates Ltd
over long hours. The experience we need: We're seeking an experienced SEO Client Manager with a proven track record in client success, retention, and upselling. The ideal candidate will have: At least 3 years of experience as a client manager in a digital marketing agency, preferably in … tasks. More About the Company: Working as part of a client-focused model which revolves around three key stakeholders: Client Managers: Responsible for client retention and satisfaction. Project Managers: Ensuring effective project delivery and profitability. SEO Strategists: Driving results by setting and achieving KPIs with clients. Operating in more »
Employment Type: Permanent, Work From Home
Salary: £40,000
Posted:

Client Executive

Hertfordshire, England, United Kingdom
Hybrid / WFH Options
Insure Recruitment Ltd
yourself as a critical driver of the company’s success. Your focus will be fixed on generating high levels of new business, improving client retention and growing your own client book. At the same time, you’ll leverage your thorough understanding of the technology focus, to position yourself … to” person for insurance solutions. You’ll be joining a proven, thriving and fast-growing independent commercial insurance broker. This team of high-level customer-focused problem solvers, innovators, creative thinkers and risk profilers provides ‘best in class’ insurance solutions. You will be meeting and building relationships with senior … everything they do. In addition to an exciting base salary, there’s a highly rewarding incentive package (including best in class commission for client retention and opportunities to grow your own book of clients), a generous benefits package and holiday provision and hybrid working flexibility. Please apply for more »
Posted:
Customer Retention
Work from Home
10th Percentile
£34,375
25th Percentile
£40,000
Median
£45,000
75th Percentile
£60,000
90th Percentile
£63,750