a high-performing, cross-functional team dedicated to delivering user-centred services that make a tangible impact-particularly within the public sector. This role is focused on embedding agile research practices into discovery and design phases, ensuring services are intuitive, accessible, and reduce complexity for users. Key Responsibilities: Lead user research across client-facing projects Define research objectives and select appropriate methodologies Develop and present detailed research plans and approaches Conduct user interviews, workshops, and ethnographicresearch Analyse findings to generate actionable insights and recommendations Required Experience: Minimum of 8 years' experience leading user research in client-facing roles Proven ability to design and deliver effective research strategies Experience with SaaS More ❯
South West London, London, United Kingdom Hybrid / WFH Options
Anson Mccade
understanding, resulting in accessible, intuitive services that minimize friction and complexity within the public sector! Key Responsibilities of the User Researcher: • Taking lead on end-client engagement projects • Identify research needs and select the best research methods for each project. • Develop, document, and present comprehensive research plans outlining study goals and methodologies. • Engage with users through interviews … workshops, and ethnographicresearch to build meaningful insights. • Analyse research findings and data to generate valuable insights and actionable recommendations. Required experience of the User Researcher: • A minimum of 8 years experience as a senior researcher leading on client projects. • Demonstrated ability to design and execute effective research plans • Experience with SaaS or Salesforce is highly More ❯
experienced User Researcher’s to join a high-performing, multi-disciplinary team focused on creating impactful, user-centred services within the public sector. You’ll be involved across multiple research engagements for bespoke software solutions and transformations within government/public sector! Senior Consultant - Minimum of 5 years in conuslting or public sector (you'll ideally be mentoring juniors … UR team, contributing to growth and expansion while taking a lead position with client projects) Key Responsibilities of the User Researcher: Taking lead on end-client engagement projects Identify research needs and select the best research methods for each project. Develop, document, and present comprehensive research plans outlining study goals and methodologies. Engage with users through interviews … workshops, and ethnographicresearch to build meaningful insights. Analyse research findings and data to generate valuable insights and actionable recommendations. Synthesize and document findings with tools such as user stories, journey mapping, and storyboarding to convey the full user experience. The User Researcher package: £60,000 - £90,000 Company Share Scheme Company bonus Pension If you’re More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Great State
practice. Role overview As a Senior UX Consultant at Great State, you'll run various types of UX projects with our clients, take an active role in developing our research practice and ensure that insight is effectively integrated into our design processes. You will collaborate with multidisciplinary teams to deliver UX work on our biggest projects. You'll get … great variety of work. Lead and manage UX projects from inception to delivery, ensuring high-quality outcomes. Work across different projects and clients - you could be working on a research project, an IA project or a service design project. Collaborate with clients and wider teams. Map out and manage the tasks and ways of working to phase a project … and bring it home smoothly. Day-to-day management of the UX tasks on one or more projects. Conduct a variety of user research methods including interviews, surveys, usability testing, and ethnographic studies. Synthesise research findings into actionable insights and communicate them effectively to clients and internal teams. Create UX deliverables such as personas, research reports More ❯