Senior User Researcher (Central Government)
United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
CGI
role, you will be responsible for understanding users' needs and behaviours, analysing evidence and translating findings into actionable insights. Your work will ensure that research activities include diverse user groups to make services accessible and inclusive. Key duties include: • Conducting qualitative and quantitative research to understand users' needs … behaviours and motivations • Using a range of user research methods including interviews, surveys, usability testing and ethnographic studies • Analysing research data to generate insights and identify patterns • Conducting research ethically, ensuring privacy and consent • Ensuring research practices comply with relevant policies and standards • Working with … needs and frustrations using appropriate written, visual and verbal methods Required qualifications to be successful in this role • Strong experience designing and implementing user research in a government context, according to government standards • Excellent communication skills • Proactive and happy to work as part of a team and independently • Strong More ❯
Employment Type: Permanent
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