software licensing, in particular Microsoft Volume Licensing (Desirable) Knowledge of communication technologies including remote access (Dial-up/ADSL), leased lines, and domain names ITIL V3 Foundation. Ideal Experience and Attributes Proven, effective experience in an IT support role Ability to provide effective and efficient diagnosis and logging of IT … Ability to effectively support desktop PCs (including PC hardware), peripherals, desktop/Office applications and server/Back Office applications Experience of working with ITIL processes Effective written and oral communication skills. Customer service orientation Results oriented Proactive, Flexible and Positive approach to work Respond effectively to conflicting work demands more »
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Tarmac Trading Limited
successful in this role you must be: Educated to degree standard or able to demonstrate appropriate significant and relevant experience in a similar role. ITIL certified/trained Accredited by relevant software vendors (where available) An effective communicatorto both technical and non-technical audiences. An innovative thinker Adept at defining more »
Birmingham, West Midlands, West Midlands (County), United Kingdom Hybrid / WFH Options
Experis
ideally at an international level. Proficiency in MS365, Azure Cloud services, Active Directory, and Microsoft Windows. Familiarity with helpdesk ticketing systems (ITSM tools) Ideally, ITIL and MCSE qualified. Strong customer service orientation, good communication, teamwork and interpersonal skills. Knowledge of a variety of OS, Wifi, network fundamentals, software, and systems. more »
Dublin, City of Dublin, Republic of Ireland Hybrid / WFH Options
The Recruitment Company
with a focus on service delivery and project management. Bachelor's degree in Computer Science or equivalent professional experience. Relevant IT certifications such as ITIL, CISSP, or equivalent. Strong business acumen and ability to deliver IT solutions aligned with business objectives. Analytical mindset with excellent prioritization and communication skills. Proficiency more »
Lutterworth, Leicestershire, East Midlands, United Kingdom Hybrid / WFH Options
Cyber Talent Limited
Any of the following:- Switches, routers, firewalls, VPN''S mobile devices Linux based platforms OSX operating system Backup recovery solutions virtualisation technologies Azure desirable ITIL framework Key technologies in use include:- Sophos XG firewalls Sonicwall firewalls PKI infrastructure Windows server Azure VMware vCloud Microsoft Intune Experience of any of the more »
CRISC, CGEIT, CDPSE, etc. Certifications in Public Cloud such as AWS Certified Cloud Practitioner, or AWS Certified Security Specialty Experience working with NIST, COBIT, ITIL, CSA, and/or ISO risk and ITSM frameworks Familiarity with DevOps and SRE practices Experience with cloud infrastructure and data services (compute, storage, networking more »
Exeter, Devon, South West, United Kingdom Hybrid / WFH Options
Met Office
the knowledge and experience to consider when AI is a viable and appropriate solution. Service Management Framework Knowledge: Broad understanding and experience of the ITIL service management framework, ensuring the correct processes and procedures are applied, providing a high level of service during the transition to new technology. User focused more »
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Crimson
IT Business Analyst/BRM - Birmingham Salary up to £51,000 + Plus 20x flex fund Hybrid working - 2 days per week onsite IT Business Analyst/BRM required for a leading client based in Birmingham. My client is currently more »
Ross-On-Wye, Herefordshire, West Midlands, United Kingdom Hybrid / WFH Options
AWD online
Support Engineer/IT Systems Technician/Infrastructure Engineer who has experience with Microsoft Windows Server, Network Devices (Switches, Routers, VLANs, WIFI) within an ITIL environment is required for a well-established company based in Ross-on-Wye, Herefordshire. SALARY: up to £45,000 per annum (depending on experience) + … Support Engineer/IT Systems Technician/Infrastructure Engineer who has experience with Microsoft Windows Server, Network Devices (Switches, Routers, VLANs, WIFI) within an ITIL environment. Working as a Technical Support Engineer/IT Systems Technician/Infrastructure Engineer you will join the Companys international team of IT Specialists who … solutions Supporting IT colleagues with troubleshooting client PC issues Designing and implementing new technical processes and policies CANDIDATE REQUIREMENTS Familiar with working in an ITIL based organisation Excellent skills with Windows Server and Client Great understanding of networking, preferably Cisco A desire to learn new skills and provide excellent levels more »
Harrow, Marlborough, Greater London, United Kingdom Hybrid / WFH Options
Premier IT
tasks Provide support and advice to other teams members across the IT department Experience running infrastructure projects Microsoft Estate security Participate in the full ITIL lifecycle *This company can not offer sponsorship If you think this position could be a good match for you please apply today more »
Kettering, Northamptonshire, East Midlands, United Kingdom Hybrid / WFH Options
HYBRID CONNECTIONS LTD
nd Line role currently or previously Systems Proven problem solving skills with the ability to identify root cause A good understanding of principles of ITIL Framework Knowledge of Office products Demonstrate previous experience in customer service Exceptional communication skills, both verbal and written Responsibilities of this 2 nd Line Engineer more »
Philadelphia, Pennsylvania, United States Hybrid / WFH Options
Comcast Corporation
applications on Unix; write SQL and PL/SQL scripts in Oracle, Hive, and NoSQL databases; use Telecom Standards including ETOM, SID, FCAPS, and ITIL; build customer-centric models and optimization tools using large-scale pipelines that utilize online & offline data, structured & unstructured data, peta-bytes of data (media/ more »
Manchester, North West, United Kingdom Hybrid / WFH Options
Smart DCC
CEH, CISA) Preferable Able to translate Information Security and IT risk language into business language. Risk Management methodologies, frameworks, and standards (ISO 27001, ISO31000, ITIL, COBIT) Able to build and maintain relationships and influence key stakeholders across the business. A creative and analytical mind with good stakeholder interfacing and excellent more »
Bradford, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Yorkshire Water
Company description: Water Utility Company based in Yorkshire region of England. Job description: Cloud Infrastructure Manager Salary & Benefits: Up to £50,876 - £73,854, a company car lease/allowance scheme, annual incentive related bonus (up to 10% of annual more »
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Hargreaves Lansdown Asset Management Limited
Highly articulate with excellent verbal and written communication skills Desirable Experience working in Financial Services Qualified to Microsoft AZ-305 (or equivalent) Qualified to ITIL 4 Foundation Interview process The first stage will incorporate competency-based questions including an assessment of your technical knowledge and transferable skills. For the second more »
Employment Type: Permanent, Part Time, Work From Home
Caerphilly, Mid Glamorgan, Wales, United Kingdom Hybrid / WFH Options
phs Group
desirable) Strong knowledge of MS Office products Good knowledge of all common technologies in the desktop user environment Understanding of InformationTechnologyInfrastructureLibrary (ITIL) practices Excellent verbal, written and communication skills Brilliant Customer Service skills calm, positive, professional and a great listener Good organisation and time management skills A more »
Doncaster, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
DFS Furniture Ltd
practices. At a technical level, an awareness of the following would be beneficial: - Active Directory user administration - Google Gsuite experience, OSX skills, Android, ChromeOS ITIL certification would be particularly beneficial. - Windows 7, Windows 10 - Anti-virus - Remote desktop/VNC- Print management- Jira suite (or other recognised ITSM platform) Basic … hardware diagnostics/triage ITIL foundation certification would be particularly beneficial but training will be provided. Excellent problem solving skills A willingness to learn and grow. DFS Benefits Progression and Development opportunities to grow your skills A huge 30% colleague discount, plus 15% friends & family discount across our Group (DFS more »
Manchester, North West, United Kingdom Hybrid / WFH Options
Reed Technology
Packages, Service Introduction Plans, processes, and operational readiness material to support a smooth transition into all IT functions Responsible for ensuring compliance with key ITIL processes in respect of Service Design and Transition Responsible for ensuring that wider processes within Service Operations are reviewed and updated as applicable Contribute to … experience will be beneficial for the role: Proven experience co-ordinating Service Design and Service Transition activities for new and changed services Understanding of ITIL Experience of collaborating with multiple stakeholders to successfully onboard all new and changed solutions delivered into the production environment A demonstrable understanding of Availability Management more »
Harlow, London, United Kingdom Hybrid / WFH Options
Raytheon
advantage. Candidate Requirements Essential Bachelor's degree or higher in Computer Science, InformationTechnology or related field or work experience Have an understanding of ITIL best practice, qualified to a minimum of ITIL Foundation. Working knowledge of Active Directory Working knowledge/experience writing complex logical expressions Demonstrated ability to more »
Oxfordshire, South East, United Kingdom Hybrid / WFH Options
La Fosse Associates Ltd
automation, threat intelligence, and attack driven defence techniques. You will also be responsible for timely resolution of security incidents, requests and changes, following existing ITIL based processes and procedures. Key Responsibilities Deployment/Management of FortiNet firewalls Deployment/Management of Cisco Switches Interpreting customer requirements into change requests Implementing more »
Swansea, Neath Port Talbot, Wales, United Kingdom Hybrid / WFH Options
DVSA
a Service Desk environment leading a service desk team at least 1st line level and able to deliver to best practice frameworks (such as ITIL, Service Desk Institute (SDI)) for the delivery of IT services. Ability to remain calm under pressure, a methodical approach with good attention to detail and more »
Nottingham, Nottinghamshire, East Midlands, United Kingdom Hybrid / WFH Options
DVSA
a Service Desk environment leading a service desk team at least 1st line level and able to deliver to best practice frameworks (such as ITIL, Service Desk Institute (SDI)) for the delivery of IT services. Ability to remain calm under pressure, a methodical approach with good attention to detail and more »
Ringwood, Hampshire, South East, United Kingdom Hybrid / WFH Options
Trusted Technology Ltd
analytical and problem-solving skills to achieve prompt resolution. Strong experience of incident and problem management. An understanding of service management standards and tools (ITIL) would be an advantage. Disaster Recover, Replication and Recovery. Storage technologies: SAN, Fibre Channel Switches etc. IaaS and Cloud technologies; Microsoft Azure, Office 365. Networking more »
Basingstoke, Hampshire, South East, United Kingdom Hybrid / WFH Options
Talent Finder
communication skills and the ability to work in a team Excellent problem solving and analytical skills Desirable: Previous experience with a Managed Service Provider ITIL Certification or Experience Microsoft MCP or equivalent What will your role look like? Your role will be key to delivering effective 1st and 2nd line more »
Fareham, Hampshire, South East, United Kingdom Hybrid / WFH Options
Leidos Innovations UK Limited
to meet your team objectives & goals Team Leadership Able to use own initiative to troubleshoot and find solutions to technical issues Good understanding of ITIL principles Following the Leidos values; Integrity, Innovation, Agility, Collaboration and Commitment Technical skills: Good level of knowledge Microsoft office applications (Outlook, Excel, Word) Good understanding … knowledge of hardware components Good working knowledge of Windows Operating Systems/Server Good working knowledge of Network Infrastructure and System Components Desired Skills: ITIL Foundation Certification SDI Certification or relatable certification/experience Clearance Requirements: Clearance to Start BPSS Clearance for Role SC Intrigued? Wed love to hear from more »