Swansea, Neath Port Talbot, Wales, United Kingdom Hybrid / WFH Options
DVSA
a Service Desk environment leading a service desk team at least 1st line level and able to deliver to best practice frameworks (such as ITIL, Service Desk Institute (SDI)) for the delivery of IT services. Ability to remain calm under pressure, a methodical approach with good attention to detail and more »
also have:Experience leading (consulting) bids, e.g. responding to RFI/RFP, and developing industry relationships.Industry certifications such as Scrum Master, Product Owner, BCS, ITIL, TOGAF, and Cloud certifications such as AWS/GCP/Azure among others or equivalent.Proficiency or experience with a software development language e.g. Java, Python more »
CRISC, CGEIT, CDPSE, etc. Certifications in Public Cloud such as AWS Certified Cloud Practitioner, or AWS Certified Security Specialty Experience working with NIST, COBIT, ITIL, CSA, and/or ISO risk and ITSM frameworks Familiarity with DevOps and SRE practices Experience with cloud infrastructure and data services (compute, storage, networking more »
Scripting experience with Powershell Provide support and advice to other team members across the IT department Experience running infrastructure projects Participate in the full ITIL lifecycle What's next? If this position sounds like it could be worth a conversation, then apply today and we will aim to be in more »
Stroud, England, United Kingdom Hybrid / WFH Options
Ecotricity
with AWS Security Hub and related cloud security tools. Experience with networking and firewall technologies (Meraki experience is advantageous). Experience working within an ITIL framework. Clearance Given the critical nature of this role, successful candidates will be subject to background checks as a condition of employment. About Us What more »
Helensburgh, Scotland, United Kingdom Hybrid / WFH Options
Lockheed Martin
related role. Preferred certification: Certified Information Systems Security Professional (CISSP). Experience in Government/Ministry of Defence settings is advantageous. Proficiency in implementing ITIL processes. Strong expertise in SIEM operations. Competence in Risk Management and NIST Cyber Security Controls. Client-facing experience with exceptional stakeholder management skills. Ability to more »
Chatham, Kent, South East, United Kingdom Hybrid / WFH Options
Intec Select
Application Support experience is essential. Strong experience of working with production iSeries environments. Pervious experience supporting applications in a financial services environment is desirable. ITIL Foundation Certification is desireable This exciting opportunity comes with an excellent corporate benefits package, career opportunities, salary reviews and training. more »
SN3, Swindon, Wiltshire, United Kingdom Hybrid / WFH Options
Artis Recruitment
Active directory, user management and permissions Good Working knowledge of computer hardware and associated operating systems Full Driving License (Essential) Nice To Haves: ITIL v4 Foundation, Microsoft Certifications This great role comes with a good basic salary and is accompanied with a benefits package which includes a pension scheme more »
Employment Type: Permanent
Salary: £25000 - £28000/annum + Remote Working & Excellent Bens
Exeter, Devon, South West, United Kingdom Hybrid / WFH Options
Met Office
encourage you to apply if you believe you meet our essential criteria, but we're also keen to discover if you have: Knowledge of ITIL best practice and using IT Service Management tools such as JIRA/ServiceNow to help manage the team's workload. Knowledge or experience of Agile more »
Eastleigh, Hampshire, South East, United Kingdom Hybrid / WFH Options
JNC Recruitment Ltd
Business Reporter IFS development - PL/SQL Business analysis, stakeholder management, research & presentations Liaising with finance department identify pain points Agile, PM, Prince2, ITSM, ITIL experience and certifications desirable In line with the Conduct Regulations 2003, when advertising permanent vacancies JNC Recruitment are acting as an Employment Agency, and when more »
if Mum kept your merit badges. Leverage your technical background in MS365, AzureAD, Endpoint Manager, Cisco Meraki and Powershell. #itscomplicated Showcase your knowledge of ITIL, AWS, Azure, Mimecast and Apple (Macs, iOS etc). #showingoffnow Interested in this £60,000 role? We look forward to hearing from you. And remember more »
project completion Skills/Experience: Passionate about continuous improvement to drive efficiency and effectiveness, optimizing processes for business value delivery Familiarity with NIST, TOGAF, ITIL, ISO 27k, CCM, GDPR, and CIFIUS. Expert knowledge of cloud technologies with proven experience in continuous improvement within cloud environments Strong business acumen and commercial more »
Oldham, Greater Manchester, North West, United Kingdom Hybrid / WFH Options
Guinness Partnership
Knowledge of DevOps tools & Cloud computing. Proficient in use of delivery and collaboration tools (i.e. DevOps, JIRA, Confluence, SharePoint, MS Teams). Experience of ITIL Principles & processes. Housing sector industry experience. Essential Qualifications: Professional qualification in Project Management PRINCE2, APM or similar. Educated to degree level or equivalent professional experience. more »
Cardiff, South Glamorgan, United Kingdom Hybrid / WFH Options
Additional Resources
Service Desk Analyst, you will be responsible for providing 1st and 2nd line support including application support to circa 1200 staff nationally in an ITIL based environment. You are expected to manage a high volume of approximately 35-40 tickets per day. Duties: Perform hardware setup, installation, troubleshooting, and diagnostic … on supporting Skype for Business. Requirements: Previous experience working in a similar role. Possess 1st & 2nd line Service Desk experience. Experience working in an ITIL aligned enterprise environment. Familiarity with IT Service Management tools i.e. ticket logging software, Microsoft System Centre. Skilled in Windows Active Directory, Microsoft EntraID (Azure), Microsoft … an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003. Keywords: Service Desk, 2nd Line, 1st Line, Support, Helpdesk, ITIL v3/v4, Windows Server, AD, Active Directory, Exchange 2016, Windows 11 & 10, Office 2016, O365, Firewall, Antivirus, Anti-Virus, Antispyware, Spyware, Broadband, ADSL, VPN more »
Stratford, London, United Kingdom Hybrid / WFH Options
Nextech Group Ltd
related issues Technologies: Microsoft Azure Office 365 VMware Cisco Networking (routers, switches, firewalls) Windows Server 2016/2019 Active Directory SQL Server PowerShell scripting ITIL framework Requirements: Bachelor's degree in Computer Science, InformationTechnology, or related field Minimum of 3 years of experience in IT project management Strong knowledge … Excellent communication and interpersonal skills Ability to manage multiple projects simultaneously Strong problem-solving skills and attention to detail Relevant certifications (e.g., PMP, PRINCE2, ITIL) are a plus Benefits: Competitive salary (£45,000 - £50,000 per annum) Flexible working hours Remote working options Health and dental insurance Pension scheme Professional more »
Employment Type: Permanent
Salary: £45000 - £50000/annum Flexible working, Health benefits
Effectively translate technical information for non-technical audiences and present it concisely to various organizational levels. Experience with Agile methodologies and working within the ITIL framework, including raising Service Requests via My Oracle Support. Maintain and prioritize the backlog of technical deliverables. Key skills: Experienced in working with software vendors more »
management effectiveness. • Bachelor’s degree in informationtechnology • 5+ years business experience; or equivalent combination of education, training, and experience. • 3-4 years of ITIL Processes for Release, Change and Configuration Management or Project Management Experience. The ideal candidate should possess a solid technical background, preferably in software development, quality more »
Shiremoor, England, United Kingdom Hybrid / WFH Options
Northern Powergrid
or equivalent Experience in any of the following: Copper/fibre cable systems Digital microwave/transmission systems IP/Telecoms networks Desirable ITIL Foundation Previous experience of telecoms systems e.g. microwave, transmission, UHF radio Experience with the configuration and maintenance of MDM applications Knowledge of incident management systems What more »
Ringwood, Hampshire, South East, United Kingdom Hybrid / WFH Options
Trusted Technology Ltd
deliverable into live service Project Manager - The skills you will need To succeed in this role, you'll need to hold a Prince2 Practitioner, ITIL, PMP or equivalent qualification and have an understanding or experience in some of the technologies being deployed, i.e., Desktop Refresh projects, Server Replacements, Network Infrastructuremore »
with experience in activating indirect sales forces within the service management domain. You possess a deep understanding of enterprise service management (ESM) best practices (ITIL, ITSM) and how they translate to real-world business value. You're an enterprise service management (ESM) or field service management (FSM)/predictive maintenance more »
Stoke-On-Trent, England, United Kingdom Hybrid / WFH Options
bet365
Excellent verbal and written communication skills. Good understanding of root cause analysis methodologies and innovative approach to solving unique problems. Firm understanding of the ITIL framework. Advanced Microsoft Excel and Power BI skills are desirable. Experience working with Cloud Services including SaaS. Main Responsibilities Managing the overall problem work queues more »
to meet client demands. Qualifications: Essential Minimum 5 A*-C GCSE's, including Math's or English. Valid DBS Check Desirable First Aid training. ITIL® qualification, ideally Practitioner level. Full clean driving licence. Experience: Essential At least 3 years relevant practical experience in a similar role. Experience in the creation more »
Extensive understanding in a clinical systems environment, with particular reference to radiology systems and workflows. Detailed understanding of the software lifecycle and a supporting ITIL qualification. Management of 3rd party vendors, and engagement on projects with other IT organisations such as the NHS. Active, positive engagement in customer service and more »
Gloucestershire, England, United Kingdom Hybrid / WFH Options
Chapman Tate Associates
in implementing VMware ESXi/vCenter systems and supporting components. Knowledge of server hardware, networking, and Windows operating environment design and support. Familiarity with ITIL, security principles, and service management documentation. Excellent communication skills and the ability to work independently and as part of a team. While formal education qualifications more »