51 to 75 of 212 Permanent ITIL Jobs with Hybrid or WFH Options

effective Problem Management. Job Specifications: Experience: background preferable years proven experience in an IT support role (1st/2nd line) of working to an ITIL framework in a service desk capacity Windows Server 2016 2022 365 Support for Email, SharePoint, OneDrive and Teams Directory Management 10, 11 Operating System Support more »

and Azure cloud experience. Microsoft Cloud Certification. Knowledge of virtualised desktop technologies, Microsoft products, hybrid platforms, and compliance platforms. Experience with home working solutions, ITIL knowledge, and MS WVD Cloud experience. Configuring and troubleshooting HCI Platforms, Windows OS, VDI, and contact centre desktop configurations. Use of management and troubleshooting tools. more »

stakeholders and produces solution designs that are profitable & deliverable Sound understanding of best practice in design methodology, Telco business processes and frameworks (eTOM or ITIL) used to deliver complex solutions Ability to learn and master new skills and products/platforms quickly Maintain required technical knowledge up-to-date and more »

you will carry a range of technical and customer-focussed responsibilities, including: 2nd/3rd line support whilst working to high standards in the ITIL areas of Incident, Problem, Change and Service Request Troubleshoot and resolve hardware and software issues Forming part of the support delivery team, reacting to customer more »

team environment and speaking to customers on a daily basis, your communication skills must be very strong. You will have an excellent understanding of ITIL methodologies and demonstrable experience of working on IT Requests, Incident management, Change Management and Problem Solving. You will utilize ServiceNow and Manage Engine as the … and remote). Work closely with other Global Support teams to resolve issues, manage IT Requests and provide assistance on 2nd line capacity. Following ITIL methodology, prioritise, log and track multiple issues through to resolution, within agreed time limits Efficiently utilize ServiceNow, Manage Engine and other available tools to log … global incident response (e.g., ITSM, Jira, ServiceNow). Strong analytical and problem-solving skills with an emphasis on global root cause analysis. ITIL (Information Technology Infrastructure Library) or relevant certifications Proven work experience as a Support Engineer or similar role Ability to diagnose and troubleshoot basic technical issues Familiarity with more »

or a similar role. Strong knowledge of IT infrastructure, systems, and applications. Experience with network administration and IT security. Proficiency in project management and ITIL processes. Excellent leadership and team management skills. Strong problem-solving and decision-making abilities. Good communication and interpersonal skills. An interest and proficiency in the more »

in the design and improvement of processes and activities related to the role. Handle service requests, incident problems and change requests in line with ITIL v4 best practice. Members of our NOC team are great team players; they are passionate about technology and their jobs with a proactive and flexible more »

in the design and improvement of processes and activities related to the role. Handle service requests, incident problems and change requests in line with ITIL v4 best practice. Members of our NOC team are great team players; they are passionate about technology and their jobs with a proactive and flexible more »

Degree in a STEM Category (Science, Technology, Engineering or Mathetmatics) A Full UK Driving license A strong interest in IT Infrastructure & knowledge (familiarity with ITIL a plus) Strong written and verbal communication Due to the nature of work undertaken at our client's site, incumbents of these positions are required more »

calibre with relevant in-depth knowledge of the subject matter OR Relevant experience of the subject matter Desirable Qualifications in appropriate IT certification (eg ITIL, TOGAF, Agile, ISTQB etc) Post Graduate qualification Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK more »

a variety of applications Desirable Evidence of working closely with Suppliers, other NHS organisations and IT staff to successfully deliver mission critical projects ISEB ITIL Foundation Certificate Experience of participation and partnership working Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order more »

and either be a Chartered Programme Manager or hold 2 of the following certifications: Prince2 Practitioner MSP APMP Practitioner or higher Agile PM DSDM ITIL V3 or higher Clearance Requirements: Candidates need to be able to hold and maintain full UK Security Clearance What we do for you: At Leidos more »

support of client's infrastructure including Incident and request management. Server administration. Plan and undertake changes as agreed with the client (in accordance with ITIL change management process) Assess user requirements and formulate technical specifications that are cost effective and accurately meet the clients' identified needs. Install and test operating more »

support of client's infrastructure including Incident and request management. Server administration. Plan and undertake changes as agreed with the client (in accordance with ITIL change management process) Assess user requirements and formulate technical specifications that are cost effective and accurately meet the clients' identified needs. Install and test operating more »

Essentials training and certification CCNP and/or CCNA certification or similar Linux qualifications/certifications Knowledge of ISO 27001 and other security standards ITIL V3 Foundation certification Experience managing Zoom services Benefits: 25 days holiday, plus Bank Holidays (trialling unmetered leave in 2024) Hybrid working (office and remote) Tech more »

development experience (Business Rules/Client Scripts/Workflows/Form Design/UI Actions/Service Portal etc.) Scripting experience Strong knowledge of ITIL Familiar with Agile/Waterfall Excellent written & verbal communication skills Desirable; ServiceNow certification Experience of other ServiceNow modules/applications (CSM/HRSD/FSM more »

technical issues and solutions to a wide audience and with varying degrees of technical understanding Experience in using ITSM and Service Desk management tools ITIL/Agile methodology experience is desirable Knowledge or experience of testing, defect management and change/release processes Experience/capability of working as part more »

orders/changes independently. Can work in an agile way in the cadence Optimize the Microsoft SQL environment if necessary. Maintain and adapt the ITIL processes Requirements Evident knowledge and experience with: VMWare PowerCLI, VMWare OVF Tool, VMWare vCloud ESXi 8.0 Windows Server 2022, SQL Server 2022, SQL Server AlwaysOn more »

suite. In addition, ServiceNow experience is essential across Incident and Problem, KBs and Asset Management. Required technical skills: Leadership experience in an ITSM/ITIL V4 environment Strong working knowledge of ServiceNow Strong working knowledge of Azure Cloud and O365 services Strong line-management experience of a tech support function more »

identification & resolution, and problem management Key Skills: Good understanding of IT Service Management (ITSM) principles, particularly SACM methodology. Possesses an as a minimum an ITIL Foundation certificate and clear understanding of the Service Value Chain. Extensive experience in IT configuration management or a related discipline. Solid knowledge of software development more »

period of growth. Experience/Duties Extensive knowledge of Microsoft Server environments and Office 365 solutions, including Azure Active Directory and Teams. Understanding of ITIL, specifically incident, problem, and change management. Experience leading a team of IT Engineers. Strong communication skills to convey messages across all business levels. Location: Bristol more »

and updating technical documentation regularly Essential Skills & Experience: 2+ years' experience in a 1st/2nd line support role Good knowledge and experience of ITIL Best Practice Knowledge and experience of working with support of Active Directory, MS exchange, Office 365, Windows 10/11, VPN Familiarity with basic networking more »

ticket management. Scripting skills in PowerShell/Bash. Experience with Azure Active Directory and/or Windows Server 201x System administration experience Knowledge of ITIL principles You'll need to be able to travel to their offices in Glasgow or Edinburgh since they work on a hybrid-basis. However, they more »

successful in this role you must be: Educated to degree standard or able to demonstrate appropriate significant and relevant experience in a similar role. ITIL certified/trained Accredited by relevant software vendors (where available) An effective communicatorto both technical and non-technical audiences. An innovative thinker Adept at defining more »

Administrating the Audio/Video & Video Conferencing systems. Provide ad-hoc support for key business users. Complete all activities in line with best practice ITIL standards. Requirements: Experience of working on an IT Service Desk. Experience of providing 2nd Line support in a Windows 10/o365 environment. An enthusiasm … Network terminology and function, Laptop/Desktop/Printer hardware. Ability to remain calm in a high-pressure environment. Demonstrable experience of working with ITIL-based processes. Strong awareness of Cyber Security Threats. Desirable: ITSM Software (Remedy, ServiceNow, Samanage). ITIL Qualifications. What You'll Receive in Return: 25 days more »