5 of 5 Remote Permanent ITIL Foundation Certificate Jobs

or retirements from live service are controlled. Responsible for the creation of service designs in accordance with the agreed service level targets Responsible for the design and documentation of ITIL based service support models Contributes to the efficiency & effectiveness of service delivery by ensuring the adherence to discrete standard models and the consideration of service-related non-functional requirements … a proven track record in delivery in a similar role Proven Experience and execution of service design/architecture and Introduction Experience of working in a high-pressured environment ITIL Foundation Certificate (minimum) or Service Design Lifecycle module (preferable) Experience of SLA reporting, Key Performance Indicators, Dashboard reporting and Trend Analysis Supplier management experience Experience in case More ❯

our IT services. Key Responsibilities: End-to-End Change Management: Oversee the full change management process, ensuring all adjustments are logged, assessed, authorised, scheduled, and reviewed in line with ITIL best practices. Facilitate Collaboration: Chair and facilitate Change Advisory Board (CAB) meetings, engaging all stakeholders and creating a culture of open communication. Risk and Impact Assessment: Evaluate change requests … change and release processes to boost efficiency, consistency, and governance. What We're Looking For: Experience: Previous experience as a Change Manager, Release Manager, or within IT Service Management. ITIL Knowledge: Strong understanding of Change and Release Management processes within the ITIL framework. Risk Assessment Skills: Proven ability to evaluate the risk and impact of changes across infrastructure … stakeholders. Technical Familiarity: Knowledge of IT infrastructure and services, including cloud technologies, networks, and applications. ITSM Tools Experience: Proficiency with ITSM tools such as ServiceNow, Remedy, or similar platforms. ITIL Certification: While an ITIL Foundation certification (or above) is preferred, it is not mandatory. Key Competencies: Organisational Skills: Strong governance skills with a keen attention to detail. More ❯

Security, DevOps, Help Desk) to support projects and troubleshoot escalated issues. Automate routine administrative tasks using PowerShell , Bash , or Python scripting. Document configurations, architecture, and procedures in accordance with ITIL and change management standards. Requirements: Bachelors degree in Information Technology, Computer Science, or related field (or equivalent experience). 3+ years of experience as a Systems Administrator or Infrastructure … skills. Preferred Certifications Microsoft Certified: Windows Server Administrator Associate or Azure Administrator Associate (AZ-104) VMware Certified Professional (VCP) or CompTIA Server+/Security+ Cisco Certified Network Associate ( CCNA ) ITIL Foundation Certification Redbarn Pet Products is an Equal Opportunity Employer and does not discriminate on the basis of race, sex, color, national origin, age, disability, veteran status, genetic More ❯

cross-functional technology teams in a complex, global environment. Deep understanding of IT infrastructure, cloud platforms (e.g., Azure), and enterprise collaboration tools (e.g., Microsoft 365). Strong grasp of ITIL-based service management, including incident, change, and problem management. Expertise in security and compliance frameworks, including DORA and Cyber Essentials Plus. Prior hands-on experience in delivering security solutions … continuity, and vulnerability management. Excellent communication, stakeholder management, and vendor negotiation skills. Qualifications Bachelor’s degree in Computer Science, Information Systems, or a related field (Master’s preferred). ITIL Foundation certification (Intermediate or Expert level desirable). Relevant cloud certifications (e.g., Microsoft Certified: Azure Solutions Architect, AWS Certified Solutions Architect). Experience 10+ years in IT leadership More ❯

as part of a team. Proficiency in project management tools and methodologies. Serve as the primary point of contact for customers, addressing inquiries and resolving issues promptly. DESIRED ATTRIBUTES ITIL Foundation certification desired not required. Certifications in relevant technologies (e.g., Epic) Advanced degree (Master's or higher) in a related field is a plus. Experience in a large More ❯