Permanent ITSM Jobs with Hybrid or Work from Home (WFH) Options

101 to 125 of 132 Permanent ITSM Jobs with Hybrid or WFH Options

Service Request Coordinator

Camberley, Surrey, South East, United Kingdom
Hybrid / WFH Options
Telent Technology Services Ltd
Outlook) SC, NPPV3 & Parliament Security Clearances, or the ability to obtain them ITIL V4 Foundation certification (desirable) Resource Management experience Working knowledge of Remedy ITSM suite or similar to an ITSM application What we offer: A career at Telent can span sectors, roles, technologies, and customers giving you the opportunity more »
Employment Type: Permanent, Work From Home
Posted:

Service Delivery Manager

Macclesfield, England, United Kingdom
Hybrid / WFH Options
Elior
clients based at Elior UK Head Offices and remote Elior UK trading sites/restaurants Leads the continuous service improvement lifecycle of the IT Service Management framework to ensure IT delivers a consistently high level of service across the UK business What you'll be doing... Your key responsibilities as … the Service Delivery Manager will consist of: Manage all aspects of IT service management framework including, Incident Management, Change Management, Problem Management, Support and Service Requests for internal customers Proactively works with the IT Leadership team to understand business strategy, priorities, and needs, and ensures that the IT Service roadmap more »
Posted:

Service Desk Analyst

Chester, Cheshire, North West, United Kingdom
Hybrid / WFH Options
SYKES COTTAGES LTD
following key skills: Windows desktop Proficient with Microsoft Word & Microsoft Excel or similar Basic Administration of Azure Active Directory Resourcefulness and problem-solving skills ITSM Software Although standouts will also have experience in: An ITIL qualification would be highly advantageous. Supporting Linux desktop and OS X Intune Office 365 8x8 … or Twilio Halo ITSM If you are actively seeking your next career challenge, keen to join a diverse, exciting team, or want to grow your career within an industry leader, we welcome you to get in touch or apply! The Forge Holiday Group The Forge Holiday Group encompasses Sykes Holiday more »
Employment Type: Permanent, Work From Home
Salary: £24,000
Posted:

ServiceNow Service Architect - REMOTE

City of London, London, United Kingdom
Hybrid / WFH Options
83zero Limited
You will be at the forefront of delivering for the business, rolling out new processes, features, and improvements across various ServiceNow modules such as ITSM, CSM, ITOM, FSM, and Domain Separation. ServiceNow Service Architect - REMOTE (Successful candidates must qualify for security clearance checks) Salary: £80,0000 to £100,000 per … solutions. Collaborate in process flow analysis and redesign alongside Project Managers. Preferred: Deep knowledge and experience in designing and implementing ServiceNow solutions, particularly in ITSM, CSM, ITOM, FSM, and Domain Separation. Visionary in ServiceNow architecture, with a talent for weaving ITSM, CSM, ITOM, FSM, and Domain Separation into a masterpiece. … degree or higher in any subject covering Engineering, Mathematics, Computer Science, or Business. ServiceNow Certified System Administrator (CSA) ITIL Foundation ServiceNow Certified Implementation Specialist ITSM (CIS-ITSM) ServiceNow Certified Application Developer (CAD) - advantageous To apply please click the "Apply" button and follow the instructions. For a further discussion, please contact more »
Employment Type: Permanent
Salary: £80,000
Posted:

ServiceNow Service Architect - Remote

Birmingham, West Midlands, United Kingdom
Hybrid / WFH Options
83zero Limited
You will be at the forefront of delivering for the business, rolling out new processes, features, and improvements across various ServiceNow modules such as ITSM, CSM, ITOM, FSM, and Domain Separation. ServiceNow Service Architect - REMOTE (Successful candidates must qualify for security clearance checks) Salary: £80,0000 to £100,000 per … solutions. Collaborate in process flow analysis and redesign alongside Project Managers. Preferred: Deep knowledge and experience in designing and implementing ServiceNow solutions, particularly in ITSM, CSM, ITOM, FSM, and Domain Separation. Visionary in ServiceNow architecture, with a talent for weaving ITSM, CSM, ITOM, FSM, and Domain Separation into a masterpiece. … degree or higher in any subject covering Engineering, Mathematics, Computer Science, or Business. ServiceNow Certified System Administrator (CSA) ITIL Foundation ServiceNow Certified Implementation Specialist ITSM (CIS-ITSM) ServiceNow Certified Application Developer (CAD) - advantageous To apply please click the "Apply" button and follow the instructions. For a further discussion, please contact more »
Employment Type: Permanent
Salary: £80,000
Posted:

Digital Support Technician

Birmingham, West Midlands, United Kingdom
Hybrid / WFH Options
Ingeus
will be doing as our Digital Support Technician: Provide support and diagnosis of customer queries via email, telephone, and in-person or by agreed ITSM Tools (Service Now) Monitor ticket reports and follow up on escalation with relevant Service Now support groups to ensure tickets are resolved in a timely … To be a Digital Support Technician, we will need: A good understanding of Microsoft Azure environments, Office 365 & Networking Ideally experience of Service-Now, ITSM and associated toolsets Excellent reporting and analytical problem-solving skills. At Ingeus, weve spent time listening to our employees to build our benefits package more »
Employment Type: Permanent, Work From Home
Salary: £24,000
Posted:

IT Change & Configuration Manager (ITSM, ServiceNow)

Birmingham, West Midlands, United Kingdom
Hybrid / WFH Options
Jumar Solutions Ltd
expanding IT services division as they expand their portfolio of services. Role purpose: This is a combined operational based position operating within the IT Service Management team Many of the responsibilities are general, however working knowledge of the ITIL Change and Configuration Management processes are crucial to the success of … CIs, and effect system changes smoothly Experience required: Significant and recent experience in a IT Change & Configuration Manager role Familiarity with helpdesk ticketing systems (ITSM tools) Experience of ITSM tools are important - experience of ServiceNow or HALO is essential ITIL Foundation qualified Good all-round knowledge of IT Applications/ more »
Employment Type: Permanent, Work From Home
Salary: £55,000
Posted:

ServiceNow Configuration Manager

Greater London, England, United Kingdom
Hybrid / WFH Options
NTT DATA Business Solutions
Configuration Manager you would be accountable and responsible for defining and managing the Service Configuration Management practice and ensuring integration with the other IT Service Management practices such as Incident, Problem, Change and Release Management. You would be required to run workshops, engage with stakeholders, and manage day to day … activities. You preferably hold ServiceNow, ITIL and/or ITSM certifications. This is an excellent opportunity to join an innovative, fast-growing company and be involved in what may be the most interesting, challenging and complex ServiceNow implementations to take place in the UK. Duties/Responsibilities: Managing the day … to detail Strong analytical ability, and capable of investigating and troubleshooting issues independently Experience: 5+ years experience as a Configuration Manager within the IT Service Management space, with strong knowledge of the ServiceNow platform. ITIL certified, or equivalent experience. Experience and strong knowledge of IT Service Management practices including Configuration more »
Posted:

ServiceNow Developer

Manchester, North West, United Kingdom
Hybrid / WFH Options
INFUSED SOLUTIONS LIMITED
opportunity for someone ready to take charge of the support and advancement of ServiceNow, ServiceNow Discovery, and associated service management solutions within the IT Service Management domain. The primary focus of this role is to ensure optimal performance of the ServiceNow platform, crucial for the smooth operation of the business. … modules such as Self-Service Portal, Incident, Request, Change & Problem, and Asset Management, as well as providing support for ongoing or upcoming ITIL/ITSM/ITOM initiatives. Key Responsibilities: Administering the ServiceNow platform Managing business services and configuration item relationships within ServiceNow Supporting ServiceNow discovery tool for CMDB Installing …/Active Directory is advantageous Proficiency in Java, JavaScript, Web Services, AJAX, XML, web applications, networks, protocols, and Email (SMTP, POP3) Familiarity with IT Service Management, Service Desk, and Change & Problem Management processes ITIL Foundation certification is highly desirable Interest in and aptitude for understanding and supporting new technologies Job more »
Employment Type: Permanent, Work From Home
Salary: £65,000
Posted:

Major Incident Manager

Glasgow, Lanarkshire, United Kingdom
Hybrid / WFH Options
Morgan Stanley
DescriptionMajor Incident Manager Glasgow3246852 Morgan Stanley has a critical requirement for a Major Incident, Problem and Change Manager, known internally as an Enterprise Command Centre member (ECC), to work as part of our global Fusion Response team. Fusion Response consists more »
Salary: £ 70 K
Posted:

ServiceNow Architect

London Area, United Kingdom
Hybrid / WFH Options
Robert Half
umbrella Contract Duration: Initial 3-6 months, with potential for renewal due to the greenfield nature of the project Key Responsibilities & Experience Needed: IT Service Management: Define and implement IT Service Management processes with a strong ITIL focus, utilising technology effectively. ServiceNow Expertise: Lead the architectural design and implementation of … opportunity to work on a significant project within a renowned consulting firm, offering the chance to shape and influence the implementation of critical IT service management solutions. If you have the required experience and are ready to take on this exciting challenge, we encourage you to apply promptly. more »
Posted:

Service Owner

England, United Kingdom
Hybrid / WFH Options
Cognizant Microsoft Business Group
to join our multinational corporation with a focus on excellence in delivery management. The ideal candidate will bring a wealth of experience in IT service management, project stakeholder management, planning and delivery. This role is pivotal in ensuring the successful execution of projects, enhancing customer satisfaction, and driving continuous improvement … in our delivery processes. Essential Skills: Experience: Senior Experience required Required Skills: IT Service Management, Delivery Management and Project Stakeholder experience required Management Domain Skills: Planning and Delivery If you wish to apply kindly send your profile to christina.ioannidis@cognizant.com more »
Posted:

Service Delivery Manager

Exeter, Devon, South West, United Kingdom
Hybrid / WFH Options
Met Office
We're looking for an exceptional Service Delivery Manager to help us make a difference to our planet. As our Service Delivery Manager, the job may be suitable for hybrid working, which is where an employee works part of the more »
Employment Type: Permanent, Work From Home
Salary: £40,000
Posted:

ServiceNow Specialist (SC/DV Security Cleared)

Reading, Berkshire, Tadley, Hampshire, United Kingdom
Hybrid / WFH Options
Polar Recruitment Services
Cleared) Polar Recruitment are currently recruiting on behalf of one of the worlds' leading IT Services providers for a ServiceNow Specialist to implement ServiceNow ITSM at a prestigious customer site. ServiceNow Specialist responsibilities As part of the implementation project team, build and deliver solutions Completion of enhancement/new functionality … skills & experience Essential; Active Security Clearance at SC/DV level, and able to attain DV level clearance. Experience of maintaining and developing ServiceNow ITSM ServiceNow development experience (Business Rules/Client Scripts/Workflows/Form Design/UI Actions/Service Portal etc.) Scripting experience Strong knowledge of more »
Employment Type: Permanent
Salary: £50000 - £57000/annum + Health, Life, Pension, 23 Days Hol
Posted:

ServiceNow Project Manager | Remote | To £80k

Nationwide, United Kingdom
Hybrid / WFH Options
Akkodis
Project Manager | Remote | To c. £80k Are you a ServiceNow Project Manager who is looking to join a start-up, specialising in enterprise-scale ITSM implementations and digital transformations. They have already written deals with a wide range of clients across both the private and public sector and are currently … ITIL certification is desirable. This is an outstanding opportunity to join a consultancy that are making waves in their industry. They also offer other ITSM solutions, so if you have any additional experience then this will be beneficial to your application. This role is a remote position, paying up to more »
Employment Type: Permanent
Salary: £60000 - £80000/annum Remote, Benefits
Posted:

IT Service Manager

Letchworth Garden City, Hertfordshire, United Kingdom
Hybrid / WFH Options
Big Red Recruitment Midlands Ltd
desk and develop your team's skills and capabilities. You will also have the opportunity to take ownership of the development of a new ITSM implementation and help shape the performance of the tool. You will have the opportunity to drive forward the business' ITIL framework and improve internal processes … delivery within a 7,000-employee organisation across 700 sites. We would like to talk to you if: You have proven experience in IT service management, with a focus on delivering high-quality services to internal stakeholders. You have strong leadership and management skills, with the ability to motivate and … team. You have a proven ability to manage service desk teams, including defining and measuring KPI's and SLA's. You have knowledge of ITSM Service Desk Tooling. You have excellent communication and interpersonal skills, with the ability to build effective relationships at all levels of the organization. You have more »
Employment Type: Permanent
Salary: GBP 80,000 Annual
Posted:

IT Change & Configuration Manager

Solihull, West Midlands, West Midlands (County), United Kingdom
Hybrid / WFH Options
Experis
+ Excellent benefits Location - Solihull/Hybrid Role purpose: This is a combined operational based position operating within the IT Service Management team. Many of the responsibilities are general, however working knowledge of the ITIL Change and Configuration Management processes are crucial to the success of the role. To support … changes or emergency changes. Technical/Professional Qualifications/Requirements At least 5 years' experience in a similar role. Familiarity with helpdesk ticketing systems (ITSM tools). ITIL Foundation qualified. Good all-round knowledge of IT Applications/Infrastructure. Experience of CMDB Data modelling and reporting. Strong customer service orientation more »
Employment Type: Permanent
Salary: £50000/annum
Posted:

Service Owner

Exeter, Devon, South West, United Kingdom
Hybrid / WFH Options
Cognizant
to join our multinational corporation with a focus on excellence in delivery management. The ideal candidate will bring a wealth of experience in IT service management, project stakeholder management, planning and delivery. This role is pivotal in ensuring the successful execution of projects, enhancing customer satisfaction, and driving continuous improvement … in our delivery processes. Essential Skills: Experience: Senior Experience required Required Skills: IT Service Management, Delivery Management and Project Stakeholder experience required Management Domain Skills: Planning and Delivery The Cognizant community: We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and more »
Employment Type: Permanent, Work From Home
Posted:

Technical Delivery Lead

Cardiff, South Glamorgan, Wales, United Kingdom
Hybrid / WFH Options
Certes IT Service Solutions
Senior Technical Delivery Lead Permanent Salary: £54,000 - £67,000 Location: Hybrid (1-2 days per week in Cardiff) We are currently seeking Senior Technical Delivery Lead will lead strategy, design, delivery and rollout of solutions that will improve business more »
Employment Type: Permanent
Salary: £50,000
Posted:

ServiceNow Developer

Greater London, England, United Kingdom
Hybrid / WFH Options
NTT DATA Business Solutions
About NTT DATA Business Solutions: About NTT DATA Business Solutions: NTT DATA Business Solutions Group is part of the NTT DATA Corporate Group, a top 10 global IT services provider headquartered in Tokyo, operating in more than 50 countries. We more »
Posted:

ServiceNow Consultant with CMDB & Discovery Experience - Permanent - London/Hybrid - up to £60k base

London, United Kingdom
Hybrid / WFH Options
IQ ESM
with clients to understand their business needs and develop ServiceNow solutions to meet those needs. Design, implement, and configure ServiceNow modules, including CMDB, Discovery, ITSM, ITOM, and Change Management. Perform data migrations and integrations with other systems. Develop and deliver training to users on how to use ServiceNow. Troubleshoot and … features and best practices. Qualifications 3+ years of experience working with ServiceNow. Hands on Experience with CMDB and Discovery modules is essential. Experience with ITSM, ITOM, and Change Management modules is a plus. Experience with data migration and integration is a plus. Excellent communication and interpersonal skills. Ability to work more »
Employment Type: Permanent
Salary: £60,000
Posted:

Service Now Systems Specialist

London, England, United Kingdom
Hybrid / WFH Options
Charterhouse Group
is a given - professionally and personally - so our colleagues can thrive. The Service Now Systems Specialist ensures the proper functioning of applications - especially ServiceNow ITSM - used by Charterhouse. You will need to co-ordinate with business analysts and 3rd party support or development teams to agree work required as well … changes take their feedback into account, and that they are kept informed of change roadmaps Essential Administration or super-user experience of Service Now ITSM and CRM. Proven experience of managing data via Excel Excellent customer service skills Ability to logically diagnose and help resolve issues Positive, proactive ‘can do more »
Posted:

Service Now Systems Specialist

Liverpool, England, United Kingdom
Hybrid / WFH Options
Charterhouse Group
is a given - professionally and personally - so our colleagues can thrive. The Service Now Systems Specialist ensures the proper functioning of applications - especially ServiceNow ITSM - used by Charterhouse. You will need to co-ordinate with business analysts and 3rd party support or development teams to agree work required as well … changes take their feedback into account, and that they are kept informed of change roadmaps Essential Administration or super-user experience of Service Now ITSM and CRM. Proven experience of managing data via Excel Excellent customer service skills Ability to logically diagnose and help resolve issues Positive, proactive ‘can do more »
Posted:

Business Analyst

United Kingdom
Hybrid / WFH Options
Systematix
We are Systematix and we are currently looking for a ServiceNow Business Analyst based in the UK, with experience in SN projects and ITSM systems and processes, to aid in our client’s implementation strategies. This is a 3-month contract which might extend, 100% remote. ABOUT THE PROJECT: Our … client is looking for a Strategic Business Analyst to work with the Operations team and the Integration Program Manager to support and document the ITSM deployment project. ABOUT THE RESPONSIBILITIES Analyzing and documenting business and technical requirements and working with business teams and IT to deploy the ITSM solution Creating … s degree in computer science, business, or a related field. 5+ years of business analysis and related experience. High level of proficiency with ServiceNow ITSM . Experience working with global teams and inter-company processes. Strong organizational, communicational, time management and planning skills Self-motivated, with excellent ability to work more »
Posted:

Solution Architect

Birmingham, West Midlands, United Kingdom
Hybrid / WFH Options
SF Recruitment (Tech)
months. This Solution Architect should have most of the following key skills: - Strong technical knowledge of ServiceNow plus a wider understanding of ITSM - Extensive client facing experience with the ability to design and deliver end to end enterprise level service management solutions - Ability to create engaging solution design and demos … of joining a dynamic, autonomous company with excellent progression opportunities then please click apply now to be considered. Solution Architect Birmingham (remote) Solution design, ITSM, service management, 4me, ServiceNow, roadmap, software development, demos more »
Employment Type: Permanent, Work From Home
Salary: £90,000
Posted:
ITSM
Work from Home
10th Percentile
£31,250
25th Percentile
£42,500
Median
£58,700
75th Percentile
£76,250
90th Percentile
£95,000