1 to 25 of 53 Remote Permanent Knowledge Management Jobs

Description This position provides the opportunity to create engaging high-quality content and training for our employees and Scheme partners. Considering the end-to-end journey touch points, delivering knowledge and tools to provide great customer outcomes. You'll develop e-learning and training content for face-to-face and virtual trainer led sessions. You will also develop communication … and resources content for email campaigns, our partner website and internal knowledge management system using online platforms and software. This will involve proactively building relationships and engaging with stakeholders to understand operational changes, performance gaps, technical, Scheme and partner information into clear and concise content. You'll identify areas where effective training, communications, resources, and tools will help … performance, efficiencies, and user experience. You will write and edit copy including, e-newsletters, emails, e-learning, trainer notes, slide decks, assessment questions, process maps, and online website and knowledge management resources and content. You will create, produce, and manage communication plans, email campaigns, photoshoots, events, resources, training, and video content to deliver clear, targeted, and compelling messages More ❯

IT Service Management Analyst Law Firm – London Hybrid working – 2 days office/3 days working from home per week In this exciting newly created role at a leading global law firm in the city, you will be driving service improvements within the firm. If you’re passionate about continuous improvement and want to drive meaningful change, this could … be the perfect next step in your career. Your focus will be across core ITIL processes - Incident, Change, Service Request and Problem Management - with opportunities to expand into other areas as the function evolves. What’s in It for You? Join a firm with a growing presence – this is a newly created role to work alongside the experienced IT … Service Manager Take ownership of process maturity across ITIL practices Contribute to a culture of continuous improvement within a professional, inclusive team Gain exposure to major incident management and governance Work for a stable, respected firm in the legal sector Core Responsibilities Problem Management Service Transition/Service Introduction Change Management Incident Management Knowledge Management More ❯

Service Analyst supports the operational delivery of services to customers, ensuring services meet business rules and performance standards. The role focuses on customer support, continuous service improvement, and effective knowledge management to enhance service delivery. Key Responsibilities: Provide advice, support, guidance, and training to customers. Develop SME knowledge in relevant products and codes. Research and understand rules … externally. Maintain a customer-oriented approach in all activities. Keep customers informed of industry developments. Review and improve processes and procedures. Drive continuous service improvement. Document processes and update knowledge management content. Capabilities and Competencies: Proficiency in Microsoft Office (Word, Excel, PowerPoint). Ability to communicate complex queries clearly to diverse audiences. Alignment with Elexon's values: customer … Ability to understand, simplify, and communicate processes. Flexibility to manage a varied workload. Proactive ownership of tasks and adaptability to priorities. Ability to build positive relationships with customers. Developing knowledge of GB electricity market arrangements, BSC procedures, and roles within the BSC governance structure. Experience in customer service. Presentation skills. Knowledge management content creation. ITIL certification is More ❯

us as a Lead Security Architect to play a key role in our security architecture function at an exciting time. Are you a proactive problem solver with strong stakeholder management skills? This could be the role for you! You'll take responsibility for the security solutions and Security architecture for applications, information and infrastructure. Providing advice, guidance and consultancy … value and identifying opportunities to enhance security capabilities for products and services used within the organisation. 6. Responsible for the security blueprint solutions for complex protective and vulnerability security management of both physical and data assets clearly defining the as-is and to-be security architectures and document the transition to the to-be solution and its integration in … the overall Enterprise and Security Architecture blueprints. Staff Management 7. Management of staff including all line management responsibilities, performance management, appraisals, disciplinary, and standard HR processes for Security operations.8. Undertake recruitment and selection in line with organisational processes and participate in the implementation and delivery of initiatives to secure suitable resources, increase skills levels and develop More ❯

growth, and commercial viability. Develops and manages effective working relationships with internal stakeholders and external vendors across global locations. Develops, implements, and optimizes tools, processes, and practices for product management function to enhance operational efficiency and scalability. Oversees product management documentation, knowledge management, and tooling (e.g., Jira, Notion). Partners with stakeholders to define key performance … team members in areas of problem solving, decision making, process improvement, and professional growth in accordance with company policies. Handles employee relations matters including but not limited to performance management and enforcement of corrective or disciplinary actions. Partners and coordinates with Human Resources in a timely manner on all employee relations matters. Assess and ensure appropriate staffing levels. Conducts … Computer Science, Biomedical Engineering, or related technical or scientific field is strongly preferred. A master's or other advanced degree is a plus. Minimum eight (8) years in product management with demonstrable success owning full product lifecycle in a startup or scale-up environment. Minimum five (5) years in a leadership or management role. Experience delivering physical and More ❯

growth, and commercial viability. Develops and manages effective working relationships with internal stakeholders and external vendors across global locations. Develops, implements, and optimizes tools, processes, and practices for product management function to enhance operational efficiency and scalability. Oversees product management documentation, knowledge management, and tooling (e.g., Jira, Notion). Partners with stakeholders to define key performance … team members in areas of problem solving, decision making, process improvement, and professional growth in accordance with company policies. Handles employee relations matters including but not limited to performance management and enforcement of corrective or disciplinary actions. Partners and coordinates with Human Resources in a timely manner on all employee relations matters. Assess and ensure appropriate staffing levels. Conducts … Computer Science, Biomedical Engineering, or related technical or scientific field is strongly preferred. A master’s or other advanced degree is a plus. Minimum eight (8) years in product management with demonstrable success owning full product lifecycle in a startup or scale-up environment. Minimum five (5) years in a leadership or management role. Experience delivering physical and More ❯

growth, and commercial viability. Develops and manages effective working relationships with internal stakeholders and external vendors across global locations. Develops, implements, and optimizes tools, processes, and practices for product management function to enhance operational efficiency and scalability. Oversees product management documentation, knowledge management, and tooling (e.g., Jira, Notion). Partners with stakeholders to define key performance … team members in areas of problem solving, decision making, process improvement, and professional growth in accordance with company policies. Handles employee relations matters including but not limited to performance management and enforcement of corrective or disciplinary actions. Partners and coordinates with Human Resources in a timely manner on all employee relations matters. Assess and ensure appropriate staffing levels. Conducts … Computer Science, Biomedical Engineering, or related technical or scientific field is strongly preferred. A master’s or other advanced degree is a plus. Minimum eight (8) years in product management with demonstrable success owning full product lifecycle in a startup or scale-up environment. Minimum five (5) years in a leadership or management role. Experience delivering physical and More ❯

wide range of benefits and high street discounts! Main duties of the job As a Cyber Security Team Leader, your main responsibilities will include (but not limited to): The management of day-to-day activities and general management of the security operations team including development, recruitment, performance management and pastoral care. Supporting the outputs of the Cyber … that mitigate threats to the integrity of the NHS BSA's Information Assets. Supporting the team to perform forensically sound acquisitions of computer systems and associated media. Supporting the management of the ICT security incident process. Carrying out reviews, internal audits and spot-checks to ensure the effective operation of security monitoring and alerting. Providing expert help and guidance … Intrusion Detection Systems) and IPS (Intrusion Prevention Systems) to improve network/system resilience3. Ensure that all controls are in place to ensure continued certification to the Information Security Management Standard ISO27001 and continued adherence to the National Cyber Security Centre cloud security principles.4. When required conduct forensically sound acquisitions of computer systems and associated media to accumulate evidence More ❯

Pragmatism, Audacity, Commitment, Trust and Transparency. Hear from our employees how they shape the work we do here . You will play a pivotal role in crafting and executing knowledge management strategies that empower our customers with self-service options and support our Customer Success teams in France, the US and the UK. By understanding their needs and … leveraging insights, you will ensure that our internal and external knowledge resources are relevant, accessible, and effective in enhancing the customer experience and aligning with the department's goals and objectives. Your mission Lead strategy development and implementation for managing knowledge to enhance customer self-service and internal resources Direct the Knowledge Team in creating, updating, and … team members to create and distribute effective communication materials, such as social media posts, Youtube videos, Help Center content, chatbot improvements Utilize customer feedback and support data to refine knowledge content, aiming to improve customer satisfaction and reduce inquiries Maintain content standards for consistency, accuracy, and relevance across all knowledge materials Advance self-care solutions through AI and More ❯

and transformation Roadmap based on client requirements and strategies. Design Finance data model and data architecture for Finance functions (e.g. accounting and reporting, planning and forecasting, treasury and cash management, etc). Design and build Finance data products; develop data onboarding and integration strategy to streamline Finance processes and Finance reporting. Design, build and implement ERP/EPM modules … where applicable, and lead their implementation to enhance efficiency in Finance processes. Advise clients on vendor selection to support Finance use cases and ensure alignment with business needs. Project management of the transformation projects in Finance functions. Developing and pitching proposals to a client which demonstrate a clear understanding of their business and how KPMG can support them. Contributing … the Finance Data practice through the creation of new propositions and products. Leading project team, including directing the day-to-day workloads and reviewing outputs from team members Engagement Management role, with responsibility for project-level budgeting, resourcing, risk management, WIP management, and scope management Driving consistency and quality for the practice through contributing to knowledge More ❯

Knowledge Systems Advisor page is loaded Knowledge Systems Advisor Apply locations London posted on Posted 9 Days Ago job requisition id R About us: Linklaters is a global law firm, with 31 offices in 21 countries worldwide. Linklaters is a people business. Being best in class in the eyes of our clients means that our people must be … challenge any form of bias. This is vital to our ability to work as one team, with a common goal. About the role: We are seeking a forward-thinking Knowledge Systems Advisor to join our Business Management team in London. You will play a pivotal part in developing and promoting our global Knowledge Systems. Your work will … directly support delivery on client matters, foster knowledge sharing, and drive business development across the firm. Working under the guidance of the Knowledge Systems Manager, you will collaborate with lawyers, technology, and data teams to continuously improve our Knowledge Systems. You will have responsibility for user training, systematic enhancements, data integrity, and supporting the ongoing roll-out More ❯

your part as a Senior Business Analyst. The role As a Senior Business Analyst, you'll have a role that's out of the ordinary. You'll deliver specialist knowledge management and technical expertise to enhance products and technologies supporting both internal and external Royal Navy stakeholders. Day-to-day, you will be actively seeking new knowledge … system design Developing system models and using design tools (Various methods and notation such as UML, enterprise architecture frameworks, etc.) Previous demonstrable experience with Digital Manufacturing Systems, Product Lifecycle Management systems would be an advantage. Information knowledge management and mentorship skills. Qualifications for the Senior Business Analyst An education to degree level in an IT related discipline … thrive. We are happy to talk about flexible working - please ask about alternative patterns of work at interview. Job Segment: Information Technology, IT Architecture, Business Analyst, PLM, CSR, Technology, Management More ❯

who can take full ownership of: Keeping the agency running smoothly day-to-day (managing team availability, project tools and internal processes) Overseeing the production workflow (task scheduling and management, production coordination) Internal admin (project reporting, knowledge management and light HR support) This role will be a key position in the business - the glue that holds our … admin Manage resource and capacity planning in Asana Support finance admin by tracking project hours in Timely and generating project spend reports Coordinate team meetings and availability Support people management by helping onboard freelancers and new Bundlers Own core business tools , including Asana, Slack, Timely, Google Drive, Notion and Reach 360 (our Learning Management System) to ensure they … re well-organised and optimised for our team Own knowledge management to keep internal and strategy documents organised in Notion Manage software and tool subscriptions Take on recurring admin tasks that free up the Managing Director's time Process and workflow improvement Identify bottlenecks in project workflows and internal operations, and improve how we work Create clear, repeatable More ❯

complex problems and challenge the thinking of more senior colleagues and clients Construct detailed financial/business models performing complex scenario and sensitivity analysis Ensure the firm's risk management frameworks are adhered to Be a strong and effective team player Provide timely feedback and coaching to other team members Contribute to thought leadership and knowledge management … drivers within Media businesses Experience of leading project workstreams and taking responsibility for small teams Prior involvement in business development activity and ability to contribute to thought leadership and knowledge management initiatives Ability to work effectively and collaboratively with team members and broader (internal and external) stakeholders Skills we’d love to see/Amazing Extras: Strong academic More ❯

complex problems and challenge the thinking of more senior colleagues and clients Construct detailed financial/business models performing complex scenario and sensitivity analysis Ensure the firm's risk management frameworks are adhered to Be a strong and effective team player Provide timely feedback and coaching to other team members Contribute to thought leadership and knowledge management … drivers within Media businesses Experience of leading project workstreams and taking responsibility for small teams Prior involvement in business development activity and ability to contribute to thought leadership and knowledge management initiatives Ability to work effectively and collaboratively with team members and broader (internal and external) stakeholders Skills we’d love to see/Amazing Extras: Strong academic More ❯

join at a critical transformation moment, reporting directly to the CEO with full ownership of our support technology stack and contractor performance optimization. This is not a traditional people management role - it's a performance engineering position focused on systems, metrics, and results. Our app store reviews are our lifeblood - every support interaction is a revenue opportunity. You'll … performance metrics that drive continuous optimization Technology Optimisation Drive continuous AI resolution rate improvements through advanced technology implementation including Intercom platform, Fin AI, and other automation solutions. Architect comprehensive knowledge management systems and collaborate with our Support Automation Engineer to build custom integrations that maximize efficiency and minimize manual intervention. Contractor Performance Management Maintain rigorous performance standards … commerce environments Track record of scaling high-performance contractor networks with measurable results Experience implementing and optimising AI-powered solutions Strong understanding of support metrics and performance optimisation Technical knowledge of CSS, HTML, and JavaScript (beginner level accepted) Experience with knowledge base management and optimisation Strong communication and change management skills Data-driven approach to problem More ❯

in the office, the IT Service Business Partner is well-positioned to maintain close collaboration with colleagues while also supporting flexible work practices. Role responsibility 1. Service Desk Team Management Lead and Develop the Team: Manage a team of five Service Desk Analysts, providing day-to-day leadership, coaching, and support to ensure a high-performing, motivated, and customer … firm's ITSM platform (Halo), ensuring accurate ticket categorisation, timely resolution, and meaningful reporting. Use data insights to identify trends, recurring issues, and opportunities for automation or process improvement. Knowledge Management: Ensure the team maintains up-to-date documentation, FAQs, and self-service resources to empower colleagues and reduce support demand. 2. Business Engagement Stakeholder Relationship Management … services support regulatory, confidentiality, and data protection requirements. 3. Communication and Change Support Service Communications: Manage clear, and timely communication around service incidents, planned maintenance, and system changes. Change Management: Support the rollout of new technologies and upgrades by coordinating user communications, training, and feedback collection. User Advocacy: Represent the voice of the user within IT, ensuring that service More ❯

work across departments-finance, HR, tech, legal, compliance, fundraising, and grantmaking to streamline systems, manage logistics, and support our remote team in delivering impact. Key Responsibilities will include; Operational Management: Lead cross-functional projects, streamline workflows, and implement best practices to drive efficiency and productivity. Organisational Development: Track and support the implementation of Organisational Development Framework and related workstreams. … Logistics & Procurement: Oversee procurement, vendor management, travel logistics, and event coordination-including annual retreats. Budget Management: Support budget planning, monitor operational spending, and ensure compliance with financial policies. Compliance & Risk: Ensure adherence to internal policies, donor requirements, and regulatory standards. Identify and mitigate operational risks. Technology & Systems: Drive improvements in knowledge management and digital systems, supporting … transitions and training across the organisation. Office Management: Manage the London office, including supplies, vendors, and facilities. We're looking for an experienced Operations Manager that has worked within similar, small not-for-profit organisations with a global agenda, helping to set up a function within the UK. Do you have; 5+ years' experience in operations, project management More ❯

work across departments-finance, HR, tech, legal, compliance, fundraising, and grantmaking to streamline systems, manage logistics, and support our remote team in delivering impact. Key Responsibilities will include; Operational Management: Lead cross-functional projects, streamline workflows, and implement best practices to drive efficiency and productivity. Organisational Development: Track and support the implementation of Organisational Development Framework and related workstreams. … Logistics & Procurement: Oversee procurement, vendor management, travel logistics, and event coordination-including annual retreats. Budget Management: Support budget planning, monitor operational spending, and ensure compliance with financial policies. Compliance & Risk: Ensure adherence to internal policies, donor requirements, and regulatory standards. Identify and mitigate operational risks. Technology & Systems: Drive improvements in knowledge management and digital systems, supporting … transitions and training across the organisation. Office Management: Manage the London office, including supplies, vendors, and facilities. We're looking for an experienced Operations Manager that has worked within similar, small not-for-profit organisations with a global agenda, helping to set up a function within the UK. Do you have; 5+ years' experience in operations, project management More ❯

on leadership role focused on operational excellence and coordination of a small but capable internal team, while supporting strategic initiatives led by the CIO. Key Responsibilties: Team Leadership: Line management of 3 internal IT staff (plus indirect oversight of the Service Desk via the Senior IT Service Delivery Manager). Service Operations: Oversee day-to-day IT service operations … including incident response, request fulfilment, device lifecycle management, and end-user support across 1,000 users in over 100 sites. Infrastructure Oversight: Coordinate management of cloud-based infrastructure (primarily Azure, with one key system on AWS) and device estate (Windows laptops, Samsung Android mobiles). Security Posture Maintenance: Support the Infrastructure & Security Manager in operationalising security controls, patch … management, identity management (Entra ID), and compliance with organisational security frameworks. Collaboration: Act as liaison between IT and key departments across the business to ensure IT services align with operational needs. Escalation Point: Serve as the primary point of escalation for service delivery and support issues. Documentation & Knowledge Management: Ensure accurate and current documentation exists for More ❯

Translate security requirements into IT services, solutions, and roadmaps, sharing best practices and standards. Monitor emerging tools and technologies to enhance security capabilities. Develop security blueprints for complex security management of physical and data assets. Staff Management Manage staff, including performance management, recruitment, and development initiatives. Encourage team development and accountability, providing feedback and supporting independent problem … solving. Financial Management Contribute to budget processes, proposals for investments, and resource planning. Knowledge Management Research industry trends, threats, and innovations to inform security strategies and maintain documentation. Relationship Management Build partnerships within and outside the organization, engaging with external agencies to clarify needs and devise solutions. Information Management Ensure compliance with legislation and standards … monitor service levels, and report issues. Delivery Management Act as SME on security architecture, guiding technical direction, managing initiatives, and supporting workforce planning. Develop and implement policies, standards, and practices, and produce detailed reports for stakeholders. Join us in delivering business service excellence to the NHS and helping people live healthier lives. Apply today and explore where NHSBSA can More ❯

a Saalex Company is a professional services company delivering cutting-edge solutions to the Department of Defense since 2001. Our expert-level solutions include software development, information technology, program management, financial management and business intelligence services. Spalding Consulting offers competitive compensation, career development, flexible work schedules and excellent benefits. Position Type: Full-Time Salary Range: $115K-$140K (depending … analysis. Applying statistical and machine learning techniques to uncover patterns, trends, and insights within datasets. Analize complex datasets. Visualize, interpret, and report data findings. Create dynamic data reports. Requirements Management, Schedule Estimation and Planning. Collaboration and Coordination with members of a cross-functional team. Other duties as assigned or required. Requirements Required: At least five (5) years of experience … Information Systems, Engineering, or related discipline is required. Desired: Experience with 3rd generation programming languages such as Java, Python, C#, or C++ desired. Experience with data science packages desired. Knowledge of various machine learning techniques (e.g., clustering, decision trees, neural networks), model evaluation, and deployment desired. Familiarity with big data platforms (e.g., Hadoop, Spark) and cloud services (e.g., AWS More ❯

execute technology strategy that scales across African markets Lead OKR setting, strategic planning, and cross-functional collaboration across distributed engineering teams Oversee technology operations including resource planning, budgeting, vendor management, and compliance coordination Drive project management for strategic initiatives including country launches and platform scaling Build frameworks for team development, recruitment strategy, and organisational growth across our technology … teams Establish data-driven decision-making processes and optimise resource allocation for maximum impact Coordinate cross-functional strategy reviews and product strategy execution while driving documentation and knowledge management practices, working closely with the Head of Strategy & Operations in Product Management Drive AI adoption and digital transformation initiatives across technology teams, embracing emerging technologies to enhance operational … in technology strategy within a FinTech environment with proven strategic/operational/advisory leadership experience Proven track record leading strategic initiatives and driving operational improvements including procurement, vendor management, and organisational goal setting Experience working with distributed engineering teams, agile development practices, and cross-functional stakeholder management Strategic mindset with ability to translate vision into actionable plans More ❯

execute technology strategy that scales across African markets Lead OKR setting, strategic planning, and cross-functional collaboration across distributed engineering teams Oversee technology operations including resource planning, budgeting, vendor management, and compliance coordination Drive project management for strategic initiatives including country launches and platform scaling Build frameworks for team development, recruitment strategy, and organisational growth across our technology … teams Establish data-driven decision-making processes and optimise resource allocation for maximum impact Coordinate cross-functional strategy reviews and product strategy execution while driving documentation and knowledge management practices, working closely with the Head of Strategy & Operations in Product Management Drive AI adoption and digital transformation initiatives across technology teams, embracing emerging technologies to enhance operational … in technology strategy within a FinTech environment with proven strategic/operational/advisory leadership experience Proven track record leading strategic initiatives and driving operational improvements including procurement, vendor management, and organisational goal setting Experience working with distributed engineering teams, agile development practices, and cross-functional stakeholder management Strategic mindset with ability to translate vision into actionable plans More ❯

execute technology strategy that scales across African markets Lead OKR setting, strategic planning, and cross-functional collaboration across distributed engineering teams Oversee technology operations including resource planning, budgeting, vendor management, and compliance coordination Drive project management for strategic initiatives including country launches and platform scaling Build frameworks for team development, recruitment strategy, and organisational growth across our technology … teams Establish data-driven decision-making processes and optimise resource allocation for maximum impact Coordinate cross-functional strategy reviews and product strategy execution while driving documentation and knowledge management practices, working closely with the Head of Strategy & Operations in Product Management Drive AI adoption and digital transformation initiatives across technology teams, embracing emerging technologies to enhance operational … in technology strategy within a FinTech environment with proven strategic/operational/advisory leadership experience Proven track record leading strategic initiatives and driving operational improvements including procurement, vendor management, and organisational goal setting Experience working with distributed engineering teams, agile development practices, and cross-functional stakeholder management Strategic mindset with ability to translate vision into actionable plans More ❯