Manchester Area, United Kingdom Hybrid / WFH Options
Candour Solutions
manage IT contracts, and assess service performance. Identify and implement opportunities to improve IT efficiency, security, and resilience. Support day-to-day IT operations, including onboarding/offboarding, asset management, and user training. Key Skills & Experience: Essential: 5+ years' experience in Senior IT Support or 2nd/3rd Line roles. Experience of mentoring/supporting junior members of the … team. Experience of: Microsoft 365 including Exchange, Teams, SharePoint, Intune, Azure AD. Windows Server and Desktop. Networking including TCP/IP, DNS, DHCP, VPNs, firewalls, switches. Cybersecurity and endpoint management best practices. Strong troubleshooting, diagnostic, and customer service skills. Experience with hardware support, mobiledevicemanagement & ERP system administration. Experience with vendor management and involvement More ❯
Epsom, England, United Kingdom Hybrid / WFH Options
Toyota Financial Services (UK) PLC
services it needs), Guide (guiding the business through change using expertise and experience) and Guard (always protect the business). What you'll be doing: Supporting IT Services (Incident Management/Request Fulfilment): Ensure all incidents and service requests are successfully logged and accurately identified, categorised, prioritised, diagnosed and managed in the Service Desk IT service management tool … Work with third parties and colleagues to investigate, accurately diagnose, analyse & resolve issues and service interruptions and to resume normal service as soon as possible, following the approved incident management process Refer all requests that cannot be directly resolved at Service Desk level to the appropriate person, team or service provider whilst ensuring the customer is communicated to effectively … Escalate Major Incidents or complaints as appropriate Change Management/Problem Management/Project Management: Identify and report recurring incidents to BTS Service Desk Management team to prevent problems Attend bi-weekly problem management meeting where required to represent the Service Desk Attend Weekly CAB where required to present and represent Service Desk changes whilst More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Halian
to provide innovative, reliable solutions that help students, teachers, and administrators succeed. As we continue to expand, we are looking for a Technical Analyst with expertise in Microsoft Intune , mobiledevicemanagement, and 2nd line support to join our dynamic IT team. Role Overview: As a Technical Analyst , you will provide critical support for our mobiledevicemanagement systems, specifically Microsoft Intune, and assist in the deployment and maintenance of endpoint devices. You will play an essential role in managing, troubleshooting, and resolving escalated technical issues, ensuring seamless devicemanagement and patching processes across our organization. The role offers the flexibility of working remotely most of the week, with the opportunity … to collaborate in person 1-2 days per week at our Chelmsford or Cambridge locations. Key Responsibilities: Intune & MobileDeviceManagement: Deploy, configure, and manage mobile devices via Microsoft Intune . Support the management of corporate devices, including Windows, iOS, and Android platforms. Troubleshoot and resolve complex mobiledevicemanagement (MDM) issues. More ❯
to provide innovative, reliable solutions that help students, teachers, and administrators succeed. As we continue to expand, we are looking for a Technical Analyst with expertise in Microsoft Intune , mobiledevicemanagement, and 2nd line support to join our dynamic IT team. Role Overview: As a Technical Analyst , you will provide critical support for our mobiledevicemanagement systems, specifically Microsoft Intune, and assist in the deployment and maintenance of endpoint devices. You will play an essential role in managing, troubleshooting, and resolving escalated technical issues, ensuring seamless devicemanagement and patching processes across our organization. The role offers the flexibility of working remotely most of the week, with the opportunity … to collaborate in person 1-2 days per week at our Chelmsford or Cambridge locations. Key Responsibilities: Intune & MobileDeviceManagement: Deploy, configure, and manage mobile devices via Microsoft Intune . Support the management of corporate devices, including Windows, iOS, and Android platforms. Troubleshoot and resolve complex mobiledevicemanagement (MDM) issues. More ❯
Central London, London, United Kingdom Hybrid / WFH Options
Halian Technology Limited
to provide innovative, reliable solutions that help students, teachers, and administrators succeed. As we continue to expand, we are looking for a Technical Analyst with expertise in Microsoft Intune , mobiledevicemanagement, and 2nd line support to join our dynamic IT team. Role Overview: As a Technical Analyst , you will provide critical support for our mobiledevicemanagement systems, specifically Microsoft Intune, and assist in the deployment and maintenance of endpoint devices. You will play an essential role in managing, troubleshooting, and resolving escalated technical issues, ensuring seamless devicemanagement and patching processes across our organization. The role offers the flexibility of working remotely most of the week, with the opportunity … to collaborate in person 1-2 days per week at our Chelmsford or Cambridge locations. Key Responsibilities: Intune & MobileDeviceManagement: Deploy, configure, and manage mobile devices via Microsoft Intune . Support the management of corporate devices, including Windows, iOS, and Android platforms. Troubleshoot and resolve complex mobiledevicemanagement (MDM) issues. More ❯
Altrincham, Cheshire, England, United Kingdom Hybrid / WFH Options
ALTECH GROUP LTD
reporting, software, and networking Managing incidents and service requests via the internal helpdesk/ticketing system Supporting internal systems (Windows 10/11, Active Directory, Microsoft 365) Assisting with mobile and desktop device setup, configuration, and MDM tools Patching, security updates, and basic infrastructure tasks Collaborating with wider tech teams on improvements, rollouts, and upgrades What We’re … 2nd Line) - Apprenticeship or year in industry would be considered Knowledge of Windows OS, hardware troubleshooting Familiarity with Microsoft 365, Dell/HP devices, and networking basics Exposure to mobiledevicemanagement (Apple/Android/MDM platforms) General Microsoft based infrastructure and software support General Network experience SQL skills A proactive approach to problem-solving and More ❯
Altrincham, England, United Kingdom Hybrid / WFH Options
Altech Group Ltd
reporting, software, and networking Managing incidents and service requests via the internal helpdesk/ticketing system Supporting internal systems (Windows 10/11, Active Directory, Microsoft 365) Assisting with mobile and desktop device setup, configuration, and MDM tools Patching, security updates, and basic infrastructure tasks Collaborating with wider tech teams on improvements, rollouts, and upgrades What We’re … Familiarity with Microsoft 365, Dell/HP devices, and networking basics Knowledge of Group Policy, Exchange (on premises), Virtualisation (VMware preferable), change process and ticketing system experience Exposure to mobiledevicemanagement (Apple/Android/MDM platforms) General Microsoft based infrastructure and software support General Network experience SQL skills A proactive approach to problem-solving and More ❯
Digital WorkSpace Technical Product Manager who'll be the technical authority for all digital workspace products and services, with responsibility for supporting the desired architecture, integration, configuration, and lifecycle management across platforms like Microsoft 365, Azure, Intune, and Gen-AI tooling. You'll lead the technical delivery and automation of services across the Digital Employee Experience ecosystem, covering end … user computing, devicemanagement, hardware/software provisioning, service desk operations, and collaboration platforms like Microsoft 365 and Azure, ensuring performance, security, and user-centric design through direct hands-on engagement. You'll operate at the intersection of the business, focusing on technical optimisation, automation, and user-level telemetry to support continual Digital Employee Experience product improvement and … Manchester, Haywards Heath, West Sussex, or Guernsey , and want to work in the office occasionally. Core skills were looking for to succeed in the role: Demonstrable understanding of financial management, planning and operational oversight Open, collaborative and enabling mindset, able to focus on empowering colleagues to fully exploit workspace technologies. Good communication skills, both verbal and written. Good time More ❯
Haywards Heath, Sussex, United Kingdom Hybrid / WFH Options
First Central Services
Digital WorkSpace Technical Product Manager who'll be the technical authority for all digital workspace products and services, with responsibility for supporting the desired architecture, integration, configuration, and lifecycle management across platforms like Microsoft 365, Azure, Intune, and Gen-AI tooling. You'll lead the technical delivery and automation of services across the Digital Employee Experience ecosystem, covering end … user computing, devicemanagement, hardware/software provisioning, service desk operations, and collaboration platforms like Microsoft 365 and Azure, ensuring performance, security, and user-centric design through direct hands-on engagement. You'll operate at the intersection of the business, focusing on technical optimisation, automation, and user-level telemetry to support continual Digital Employee Experience product improvement and … Manchester, Haywards Heath, West Sussex, or Guernsey , and want to work in the office occasionally. Core skills were looking for to succeed in the role: Demonstrable understanding of financial management, planning and operational oversight Open, collaborative and enabling mindset, able to focus on empowering colleagues to fully exploit workspace technologies. Good communication skills, both verbal and written. Good time More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
First Central
Digital WorkSpace Technical Product Manager who’ll be the technical authority for all digital workspace products and services, with responsibility for supporting the desired architecture, integration, configuration, and lifecycle management across platforms like Microsoft 365, Azure, Intune, and Gen-AI tooling. You’ll lead the technical delivery and automation of services across the Digital Employee Experience ecosystem, covering end … user computing, devicemanagement, hardware/software provisioning, service desk operations, and collaboration platforms like Microsoft 365 and Azure, ensuring performance, security, and user-centric design through direct hands-on engagement. You’ll operate at the intersection of the business, focusing on technical optimisation, automation, and user-level telemetry to support continual Digital Employee Experience product improvement and … Manchester, Haywards Heath, West Sussex, or Guernsey , and want to work in the office occasionally. Core skills were looking for to succeed in the role: Demonstrable understanding of financial management, planning and operational oversight Open, collaborative and enabling mindset, able to focus on empowering colleagues to fully exploit workspace technologies. Good communication skills, both verbal and written. Good time More ❯
Haywards Heath, England, United Kingdom Hybrid / WFH Options
First Central Services
Digital WorkSpace Technical Product Manager who’ll be the technical authority for all digital workspace products and services, with responsibility for supporting the desired architecture, integration, configuration, and lifecycle management across platforms like Microsoft 365, Azure, Intune, and Gen-AI tooling. You’ll lead the technical delivery and automation of services across the Digital Employee Experience ecosystem, covering end … user computing, devicemanagement, hardware/software provisioning, service desk operations, and collaboration platforms like Microsoft 365 and Azure, ensuring performance, security, and user-centric design through direct hands-on engagement. You’ll operate at the intersection of the business, focusing on technical optimisation, automation, and user-level telemetry to support continual Digital Employee Experience product improvement and … Manchester, Haywards Heath, West Sussex, or Guernsey , and want to work in the office occasionally. Core skills were looking for to succeed in the role: Demonstrable understanding of financial management, planning and operational oversight Open, collaborative and enabling mindset, able to focus on empowering colleagues to fully exploit workspace technologies. Good communication skills, both verbal and written. Good time More ❯
London, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Linux-based environments. Possess foundational knowledge of networking concepts, including IP addressing, DHCP, and DNS. Managed user accounts and permissions within Office 365 and Active Directory. Configured and managed mobile devices using MobileDeviceManagement (MDM) tools such as Microsoft Intune. Some experience using Microsoft Azure or other cloud provider Experience with managing Linux Server systems More ❯
Belfast, Northern Ireland, United Kingdom Hybrid / WFH Options
McLaughlin & Harvey
and hybrid working options What you will be doing Developing a thorough understanding of McLaughlin & Harvey's IT environment and enterprise applications, you will be responsible for the operational management of the Company's Information Security Management System and ensuring that our IT governance, risk management, and compliance measures are effective and implemented. The role will support … policies, standards, baselines, guidelines, and procedures). Maintain & improve Business Continuity and Disaster Recovery plans. Contribute to the IT risk register and mitigation plans. Ensure Endpoint security compliance, including MobileDevice Management. Organise audits, external and internal vulnerability scans, web, infrastructure and application penetration tests and ensure remediation of any issues. Assisting with ISO27001 & Cyber Essentials Plus certifications … focus on ensuring the organisation is as secure as possible. Experience in developing policy and procedural documentation to support governance and compliance. Security tools (Email filtering, antivirus, MDR, patch management). Microsoft 365 suite (Teams, Outlook, Entra ID, Exchange). Desirable Windows server environments (Active Directory, DNS). Understanding of key security technology such as firewalls, proxies, SIEM, and More ❯
London, England, United Kingdom Hybrid / WFH Options
MVW Technology
to industry resources, we ensure that everyone has the tools and support needed to succeed and grow within the organisation. We are a rapidly growing Microsoft 365 and Workplace Management consultancy with offices in the UK, South America and Asia. We delight our customers with our personalised approach, highly dedicated and professional team, rapid mobilization of technology projects, and … delivery of tangible benefits across productivity, mobility and security. POSITION SUMMARY We are seeking a technically proficient and customer-focused Endpoint Architect with deep expertise in Microsoft Intune, device and application management, and Windows endpoint configuration. You will play a pivotal role in designing and delivering modern endpoint management solutions for our clients, aligning technical architecture with … work closely with project teams and clients to design, implement, and maintain secure and scalable identity solutions across hybrid and cloud environments. RESPONSIBILITIES Lead design and implementation of Endpoint Management solutions using Microsoft Intune, Autopilot, Microsoft Defender, and Microsoft Entra ID Provide strategic consultancy and technical guidance to clients on mobiledevicemanagement (MDM) and mobileMore ❯
Exeter, England, United Kingdom Hybrid / WFH Options
RedRock Resourcing
responsible for delivering high-quality IT support across the business, acting as the first point of contact for users and resolving a wide range of technical issues across desktops, mobile devices, and core systems. 🔧 Day-to-Day: Responding to and resolving 1st and 2nd line support tickets Supporting users across Windows 10/11 , Microsoft 365 , and Active Directory … Managing user accounts, access, and group policies (on-prem and Azure AD) Troubleshooting basic networking issues (DNS, DHCP, VPN, etc.) Providing iOS mobiledevice support and remote access troubleshooting Logging, tracking, and updating tickets within the helpdesk system 🧠 What They Are Looking For: Proven helpdesk/service desk experience Strong understanding of Microsoft technologies: Windows 10/… O365 , Active Directory , Teams Comfortable with basic network support Familiarity with mobiledevicemanagement , especially iOS Excellent communication skills and a proactive, customer-first mindset This is a brilliant opportunity to join a well-established, supportive team where you'll gain hands-on experience and have room to grow within a secure and progressive environment. 📩 Interested in More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
responsible for delivering high-quality IT support across the business, acting as the first point of contact for users and resolving a wide range of technical issues across desktops, mobile devices, and core systems. ? Day-to-Day: Responding to and resolving 1st and 2nd line support tickets Supporting users across Windows 10/11 , Microsoft 365 , and Active Directory … Managing user accounts, access, and group policies (on-prem and Azure AD) Troubleshooting basic networking issues (DNS, DHCP, VPN, etc.) Providing iOS mobiledevice support and remote access troubleshooting Logging, tracking, and updating tickets within the helpdesk system ? What They Are Looking For: Strong understanding of Microsoft technologies: Windows 10/11 , O365 , Active Directory , Teams Comfortable with … basic network support Familiarity with mobiledevicemanagement , especially iOS Excellent communication skills and a proactive, customer-first mindset This is a brilliant opportunity to join a well-established, supportive team where you'll gain hands-on experience and have room to grow within a secure and progressive environment. ? Interested in hearing more? Apply today and I More ❯
Plymouth, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
responsible for delivering high-quality IT support across the business, acting as the first point of contact for users and resolving a wide range of technical issues across desktops, mobile devices, and core systems. ? Day-to-Day: Responding to and resolving 1st and 2nd line support tickets Supporting users across Windows 10/11 , Microsoft 365 , and Active Directory … Managing user accounts, access, and group policies (on-prem and Azure AD) Troubleshooting basic networking issues (DNS, DHCP, VPN, etc.) Providing iOS mobiledevice support and remote access troubleshooting Logging, tracking, and updating tickets within the helpdesk system ? What They Are Looking For: Strong understanding of Microsoft technologies: Windows 10/11 , O365 , Active Directory , Teams Comfortable with … basic network support Familiarity with mobiledevicemanagement , especially iOS Excellent communication skills and a proactive, customer-first mindset This is a brilliant opportunity to join a well-established, supportive team where you'll gain hands-on experience and have room to grow within a secure and progressive environment. ? Interested in hearing more? Apply today and I More ❯
Warrington, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
responsible for delivering high-quality IT support across the business, acting as the first point of contact for users and resolving a wide range of technical issues across desktops, mobile devices, and core systems. ? Day-to-Day: Responding to and resolving 1st and 2nd line support tickets Supporting users across Windows 10/11 , Microsoft 365 , and Active Directory … Managing user accounts, access, and group policies (on-prem and Azure AD) Troubleshooting basic networking issues (DNS, DHCP, VPN, etc.) Providing iOS mobiledevice support and remote access troubleshooting Logging, tracking, and updating tickets within the helpdesk system ? What They Are Looking For: Strong understanding of Microsoft technologies: Windows 10/11 , O365 , Active Directory , Teams Comfortable with … basic network support Familiarity with mobiledevicemanagement , especially iOS Excellent communication skills and a proactive, customer-first mindset This is a brilliant opportunity to join a well-established, supportive team where you'll gain hands-on experience and have room to grow within a secure and progressive environment. ? Interested in hearing more? Apply today and I More ❯
London, England, United Kingdom Hybrid / WFH Options
Independent Office for Police Conduct (IOPC)
to the IOPC supporting prevailing BAU & project rollout work. In addition, you will support the administration of various processes including starters, movers & leavers, ICT service requests, IMACS, information asset management, document libraries, ICT system access control, digital media management, incident reporting and day to day support of tickets coming into the ICT Support Centre. The IOPC is on … other members of the broader ICT team, and particularly IOPC outsourced suppliers. Main duties and responsibilities • To be part of a team responsible for maintaining a rigorous service delivery management regime in relation to the IOPC’s ICT supplier(s), maintaining control over service demand, ICT provision and ensuring the supplier meets the required and contracted levels and standards. … Maintain and update a knowledge base, ensuring relevant information is available for all users when required • Support refresh and change projects related to the ICT infrastructure and end user device portfolio, including user acceptance testing and cutover activities • To undertake any other ICT administration duties as may be assigned from time to time commensurate with the level and responsibilities More ❯
Lancashire, England, United Kingdom Hybrid / WFH Options
Chess
systems, and backup technologies. Comprehensive cloud systems architecture knowledge covering Infrastructure-as-a-Service, Platform-as-a-Service, and relevant components in Microsoft Azure & Office 365. Proven experience in MobileDeviceManagement (MDM) deployments, with a strong emphasis on Microsoft Intune and Autopilot configuration. Experience in migrating customer workloads from on-premises to public cloud. Technical systems … Microsoft Associate or expert-level certifications Cisco CCNA certification or above High level of literacy, both written & verbal. Effective communicator and a well-articulated speaker. Organisational skills, including project management essentials. Ability to work well independently & as part of a larger team. Clean UK Driver’s license & access to a vehicle. Desirable: Identity Access Management experience. Sound knowledge More ❯
Cardiff, Wales, United Kingdom Hybrid / WFH Options
WRU - Welsh Rugby Union
of managing and using helpdesk solutions for the business Excellent telephone manner and support skills Experience supporting key business applications alongside IT team members Strong interpersonal skills and relationship management macOS & Apple Ecosystem Expertise: Strong experience supporting macOS in enterprise environments; desirable to hold Apple Certified Support Professional (ACSP) or equivalent certification MobileDeviceManagement (MDM … sports analysis software such as Hudl Sportscode Cloud Services & SaaS Platforms: Experience managing cloud-based applications, helpdesk systems, collaboration platforms (e.g., Google Workspace, Microsoft Teams), and knowledge base tools Device & Server Management: In-depth knowledge of Synology NAS solutions and managing both on-premises and cloud storage systems Cybersecurity Awareness: Strong understanding of cybersecurity principles; capable of implementing … and considered an asset in supporting end users across the organization The Role System Administration & Maintenance Manage, configure, and maintain macOS devices across the organization Perform system updates, patch management, and security updates Ensure all devices are compliant with company policies and standards User Support & Troubleshooting Provide 1st to 3rd line technical support for Mac users Troubleshoot hardware and More ❯
London, England, United Kingdom Hybrid / WFH Options
Informa Group Limited
issues Demonstrate leadership through positive role modeling and best practice implementation Leverage strong influencing skills to guide and motivate team members in achieving collective objectives Collaborate closely with line management to ensure alignment with departmental goals and strategies Provide supervisory support and oversight as directed by line management, demonstrating capability in team leadership Qualifications Your Skills and Experience … Proficiency in Office 365, Windows 10/11, and Mac OS Knowledge of Active Directory, Azure AD, and basic networking Familiarity with SCCM, virtual/physical desktop support, and mobiledevicemanagement What We Offer The opportunity to work with cutting-edge technology A dynamic, fast-paced environment where your skills will be put to the test More ❯
London, England, United Kingdom Hybrid / WFH Options
InterGame Ltd
Up to 75K GBP | Ref: 36458 We are looking for an experienced Senior IT Infrastructure Engineer with a background in managing SaaS environments, especially focused on Microsoft 365 and devicemanagement solutions. This role is 100% remote. About the Role: You will help support and deliver key IT projects, maintaining and improving our internal network, systems, and security. … Responsibilities include: Supporting office networks and resolving any issues with mobiledevicemanagement (MDM). Designing a secure Microsoft 365 environment and automating laptop deployment using Microsoft tools like Autopilot and Intune. Maintaining knowledge of Microsoft Azure AD, Microsoft 365, and SaaS products. Offering innovative tech solutions, performing system upgrades, and handling third-level IT support. Key … IT projects. Expertise with Microsoft Azure AD, Intune, Autopilot, and SSO migrations. Familiarity with automation tools and PowerShell scripting. Nice to Have: Experience with API integrations and automating Apple device deployments. 25 days off + 3 additional company days + Christmas break. Stock options. Private medical insurance. Home office equipment budget. Flexibility to work remotely or in the office. More ❯
London, England, United Kingdom Hybrid / WFH Options
ZipRecruiter
supporting not only end-user devices and infrastructure but also enterprise platforms, including Microsoft 365, Entra ID, and Dynamics 365. The role is integral to onboarding and offboarding processes, device and access management, and the administration of collaboration tools such as Teams and SharePoint. The successful candidate will proactively manage service desk requests, provide insight into recurring issues … software, applications, and digital services via the service desk, phone, and in-person support. Support external users of RSSB’s public-facing or industry-specific applications, assisting with account management, system navigation, and technical troubleshooting. Deliver effective support for Microsoft 365 services, including Outlook, Teams, SharePoint, OneDrive, and associated collaboration tools, ensuring prompt resolution of access, configuration, and performance … events, including AV setups, hybrid meeting tools, and live-streaming technologies. Manage and troubleshoot corporate devices (e.g., laptops, tablets, phones), deploying configurations and applications using Microsoft Intune or equivalent mobiledevicemanagement (MDM) solutions. Facilitate onboarding and offboarding processes, including device setup, user provisioning, and decommissioning or redeployment of IT assets. Support asset lifecycle managementMore ❯
London, England, United Kingdom Hybrid / WFH Options
RSSB
supporting not only end-user devices and infrastructure but also enterprise platforms, including Microsoft 365, Entra ID, and Dynamics 365. The role is integral to onboarding and offboarding processes, device and access management, and the administration of collaboration tools such as Teams and SharePoint. The successful candidate will proactively manage service desk requests, provide insight into recurring issues … software, applications, and digital services via the service desk, phone, and in-person support. Support external users of RSSB’s public-facing or industry-specific applications, assisting with account management, system navigation, and technical troubleshooting. Deliver effective support for Microsoft 365 services, including Outlook, Teams, SharePoint, OneDrive, and associated collaboration tools, ensuring prompt resolution of access, configuration, and performance … events, including AV setups, hybrid meeting tools, and live-streaming technologies. Manage and troubleshoot corporate devices (e.g., laptops, tablets, phones), deploying configurations and applications using Microsoft Intune or equivalent mobiledevicemanagement (MDM) solutions. Facilitate onboarding and offboarding processes, including device setup, user provisioning, and decommissioning or redeployment of IT assets. Support asset lifecycle managementMore ❯