future of our organization but also possesses the ability to motivate and lead our team toward that future. We have a key leadership role open for the Director Business Performance & Process Improvement; Payment Integrity based in Ireland. Careers with Optum offer flexible work arrangements and individuals who live and work in the Republic of Ireland will have the … our Dublin and Letterkenny offices and telecommuting from a home-based office. Primary Responsibilities: Responsible for the identification of process improvements to support affordability savings through: Develop Clinical Business PerformanceImprovement Strategy across Optum Health value streams to support an ambitious growth target of medical cost savings Lead on implementing continuous improvements or strategic improvements to lead PI … to drive strategic operating model of the business keeping in mind the growth/innovation pillars to support the business Develop and articulate Behavioral Health Payment Integrity Business Process Improvement & Transformation Strategy aligning it with our core values and business goals Lead and inspire a culture of innovation, continuous improvement, and adaptability across all levels of the organization More ❯
Member Performance Analyst Croydon with Hybrid Working £40,000 to £46,000 per annum plus Civil Service Pension We’re the Pension Protection Fund. We protect millions of people in the UK who belong to defined benefit pension schemes. When these schemes fail, we’re ready to help. We do this by paying our members, by charging a levy … work has a real impact on people’s lives, so we strive to do it well, with integrity and their future in mind. We are looking for a Member Performance Analyst to join our PerformanceImprovement team and be responsible for providing analysis against the performance frameworks (KPIs, goals, user needs and benefits) and supporting changes More ❯
Solihull, West Midlands, England, United Kingdom Hybrid / WFH Options
Hays Specialist Recruitment Limited
focused heavily on measuring/tracking deliverables to customers. This role is fundamental to their support delivery strategy, ensuring timely, high-quality technical support through clear operational oversight, team performance management, and hands-on execution. This is not a technical contributor role; it is a people's leadership role, with a strong emphasis on performance management, quality oversight … teams in fast-paced delivery environments. As a Delivery Leader, you will manage a team of Technical Support Specialists and Senior Specialists. You will be accountable for support availability, performance, and customer experience in your region, driving measurable improvements in key metrics such as case resolution time, SLA adherence, escalations, and customer satisfaction. You'll also work closely with … peers, Product, and Support Operations, to continuously raise the bar on operational excellence and user outcomes. The Role: You will own daily support execution for your region, ensuring consistent performance against operational goals and SLAs as well as managing and optimising staff coverage, team availability, and queue balancing in collaboration with Support Operations and Workforce Planning. You will ensure More ❯
application support DevOps Labs to deliver deep insights using observability platforms such as Splunk and Dynatrace. Your responsibilities will involve providing direct support for incident response, root cause analysis, performance optimization, and system performanceimprovement! About us If you think all banks are the same, you'd be wrong. We're an innovative, fast-changing business that … What you'll need Dashboard Development: The ability to design and maintain custom dashboards in Splunk and Dynatrace to monitor application and infrastructure health. Align dashboards with SLAs and performance indicators for real-time visibility and actionable insights. Monitoring & Alerting: Knowledge of configuring and fine-tuning alerts to reduce noise while ensuring critical issues are captured. To be able … scheduling and app management. Proficient in crafting service-level dashboards, setting up custom metrics, and conducting root cause analysis using advanced technology. Analysis & Reporting: Conduct proactive analysis on system performance, availability and failures. Generate regular reports for senior stakeholders, summarising trends, anomalies and improvement opportunities. Support post-incident reviews with data driven insights. Tooling and Scripting: Develop scripts More ❯
We advise, implement, and operate transformational solutions that create world-class business performance management capabilities across the organisation. We are the market leader in business performance management in the United Kingdom and throughout Europe. Want to work with business leaders, and alongside some of the most creative thinkers in industry? We are seeking a highly motivated and experienced … Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Enterprise, Technology and Performance Our clients want to achieve maximum value from digital transformation investments in Finance, Supply Chain and IT operations. That's where we come in. By taking a holistic view … of performanceimprovement, including strategy, process design and technology enablement, we support the smooth operation of transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires More ❯
environment then you're exactly the type of person who will succeed here. The Role We are seeking an Engineering Excellence Lead to own strategic initiatives that enhance the performance, productivity, and quality of our engineering organisation. This role reports directly to the Head of Engineering and partners closely with Engineering Managers and Product managers to ensure our technology … teams operate at the highest levels of effectiveness and agility. You will drive continuous improvement across engineering processes, tools, metrics, and delivery frameworks. With a team of 100+ talented engineers across multiple domains and geographies (mostly France and UK), you will be instrumental in scaling best practices, optimising execution, and fostering a culture of engineering excellence. Key Responsibilities: Strategic … Founder vision. Partner with the engineering leadership team to identify and close execution gaps, improve delivery timelines, and ensure quality standards. Operational Excellence: Define, track, and report key engineering performance metrics (velocity, quality, reliability, efficiency, impact). Implement frameworks for engineering execution (agile/lean practices, OKRs, release management). Drive adoption of standard development practices across teams (code More ❯
environment then you're exactly the type of person who will succeed here. The Role We are seeking an Engineering Operations Manager to own strategic initiatives that enhance the performance, productivity, and quality of our engineering organisation. This role reports directly to the Head of Engineering and partners closely with Engineering Managers and Product managers to ensure our technology … teams operate at the highest levels of effectiveness and agility. You will drive continuous improvement across engineering processes, tools, metrics, and delivery frameworks. With a team of 100+ talented engineers across multiple domains and geographies (mostly France and UK), you will be instrumental in scaling best practices, optimising execution, and fostering a culture of engineering excellence. Key Responsibilities: Strategic … Founder vision. Partner with the engineering leadership team to identify and close execution gaps, improve delivery timelines, and ensure quality standards. Operational Excellence: Define, track, and report key engineering performance metrics (velocity, quality, reliability, efficiency, impact). Implement frameworks for engineering execution (agile/lean practices, OKRs, release management). Drive adoption of standard development practices across teams (code More ❯
Bexhill-on-sea, Sussex, United Kingdom Hybrid / WFH Options
Hastings Direct
have demonstrable experience in: Set and lead the strategy for Motor Claims, ensuring we pay the right amount on every claim-no more, no less-while delivering outstanding commercial performance and playing a senior leadership role in shaping and delivering the Motor Claims and Claims function strategy. Lead forecasting and budgeting activity, setting and managing multi-year plans and … trading' performance, and regularly reporting progress and updates. Own the commercial performance of Motor Claims; track key metrics, generate insight, and take agile action to meet objectives and identify and prioritise performanceimprovement opportunities, collaborating across teams to secure resources and deliver results. Stay ahead of regulatory, market and competitor developments, assessing potential impacts and proactively … competitive advantage. Expertise in Motor Claims (Policyholder) is desirable but not essential. Proven experience in commercial strategy, ideally within financial services, insurance, consulting, or related sectors. Strong analytical and performance management skills, with the ability to translate complex data into actionable insights and inspiring communication. Exceptional commercial acumen, comfortable with the mechanics of the P&L and key drivers More ❯
institutions across all sectors. You will deliver services ranging across; quantitative and qualitative commercial due diligence, market, value creation and M&A strategy (as well as support with: assessments, performanceimprovement evaluations, operational due diligence, value creation planning, synergy development and implementation of value creation plans across the digital and non-digital functions). By developing deep sector … Financial Advisory, Risk Advisory and the broader Deloitte network, to provide our clients with a holistic due diligence and strategy service with a coherent overview of the business operations, performance gaps and the potential for rapid improvement and value creation Managing, mentoring and developing diverse teams within an inclusive team culture where people are recognised for their contribution More ❯
influence both internal teams and client stakeholders. You'll oversee end-to-end media operations across pre and post-sales activities, championing best practices and identifying opportunities to maximize performance and revenue growth. You are a strategic and structured thinker with sharp attention to detail and a passion for data. You thrive in complexity, communicate with clarity, and operate … PG). Partner with the ad product team in onboarding and implementation of AdTech solutions, including brand safety, measurement, insights, and brand lift tools. Deliver detailed insights to uncover performanceimprovement opportunities across inventory and audience segments. Build and continuously refine high-efficiency operational workflows; track benchmarks, identify trends, and collaborate with the Ads Product team to elevate … Identify operational gaps and inefficiencies across the ecosystem and apply structured, data-led solutions. Lead Monthly and Quarterly Business Reviews (MBRs/QBRs) from an operational lens, supported by performance trends and data analysis. Bring a creative, analytical, and structured approach to problem solving, always leading with data. Cross-Functional Collaboration & Systems (15%) Work in close partnership with Sales More ❯
align with client and business objectives. This goes beyond tactical problem-solving and includes anticipating future needs and trends. Resilience : The ability to maintain a positive attitude and effective performance under pressure, managing competing priorities and unexpected setbacks. This is particularly relevant in a consulting environment with tight deadlines and demanding clients. Proven experience leading multiple End to End … Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Enterprise, Technology and Performance Our clients want to achieve maximum value from digital transformation investments in Finance, Supply Chain and IT operations. That's where we come in. By taking a holistic view … of performanceimprovement, including strategy, process design and technology enablement, we support the smooth operation of transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires More ❯
Washington, Washington DC, United States Hybrid / WFH Options
Cowan & Associates
provide a diverse range of management and technical consulting services including all areas of Program Management, Financial Management, Administration/Readiness Support, Data Analysis, Logistics Support, Administrative Support, Continuous PerformanceImprovement (CPI), LLS, Information Technology (IT) Support, and Technical Assistance. Our staff operates with the highest standards and principles that support legal and ethical business practices. Our guiding … principles of "People, Performance and Partnership" embody an environment where employees are empowered and can flourish, and clients may fully benefit from our specialized capabilities. Cowan is looking for a Senior Program Analyst to assist the OPNAV Warfare Integration Division (N9I), Shipbuilding Conversion Navy (SCN) in the development of long and short-range program plans and strategies, and goals … Provide current state assessments, future state blueprinting and analysis for efforts related to the entire lifecycle of the Navy's shipbuilding and ship disposal program. • Provide assessments involving process improvement, policy and procedures associated with Naval Vessel Registry (NVR) and the Long-Range Shipbuilding Strategy (LRSS). Skills and Abilities: • Excellent verbal and written communication skills. • Excellent project management More ❯
Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Enterprise, Technology and Performance Our clients want to achieve maximum value from digital transformation investments in Finance, Supply Chain and IT operations. That's where we come in. By taking a holistic view … of performanceimprovement, including strategy, process design and technology enablement, we support the smooth operation of transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires More ❯
Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Enterprise, Technology and Performance Our clients want to achieve maximum value from digital transformation investments in Finance, Supply Chain and IT operations. That's where we come in. By taking a holistic view … of performanceimprovement, including strategy, process design and technology enablement, we support the smooth operation of transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Deloitte LLP
Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Enterprise, Technology and Performance Our clients want to achieve maximum value from digital transformation investments in Finance, Supply Chain and IT operations. That's where we come in. By taking a holistic view … of performanceimprovement, including strategy, process design and technology enablement, we support the smooth operation of transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Deloitte LLP
Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Enterprise, Technology and Performance Our clients want to achieve maximum value from digital transformation investments in Finance, Supply Chain and IT operations. That's where we come in. By taking a holistic view … of performanceimprovement, including strategy, process design and technology enablement, we support the smooth operation of transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires More ❯
Newcastle Upon Tyne, Tyne And Wear, United Kingdom Hybrid / WFH Options
Deloitte LLP
Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Enterprise, Technology and Performance Our clients want to achieve maximum value from digital transformation investments in Finance, Supply Chain and IT operations. That's where we come in. By taking a holistic view … of performanceimprovement, including strategy, process design and technology enablement, we support the smooth operation of transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires More ❯
Maidenhead, Berkshire, United Kingdom Hybrid / WFH Options
PDI Technologies
establish a regular cadence of operational reviews with your management including quality metrics, coding efficiencies, improvements, challenges, remediation needs Correlate, report, and drive the adoption of Process/Continuous Improvement initiatives Recruit & provide leadership, coaching & career planning for engineering talent Be accountable for design decisions for new and existing application development, proactively escalating issues and seeking assistance to overcome … to consult on solution feasibility and high-level effort estimation Provide architectural guidance to your teams towards our PDI Cloud & Platform strategy Make recommendation for technology adoption and framework improvement, analyzing trends, patterns and best practices for software Serve as the evangelist and custodian of technology, architecture, and product development practices Participate in the design & implementation of production cloud … grade services supporting high availability Actively talent manage your team providing career planning & performanceimprovement activities when needed Qualifications 5+ years of experience leading software engineers for product development Experience managing capitalized software processes Preferred: experience with managing teams' operational health by analyzing product teams' work distribution CapEx, Opex, Maintenance, Billable and OH Preferred: experience managing the organizational More ❯
candidates should possess the following attributes: Strong organizational skills Excellent interpersonal skills and capacity to work effectively within a global team. Understands expectations and demonstrates personal accountability for keeping performance on track. Hands-on experience on large SAP Implementation programme. Strong understanding of Authorization Concepts for S/4 HANA, BW/4 HANA, SAP Analytics Cloud (SAC), SAP … Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Enterprise, Technology and Performance Our clients want to achieve maximum value from digital transformation investments in Finance, Supply Chain and IT operations. That's where we come in. By taking a holistic view … of performanceimprovement, including strategy, process design and technology enablement, we support the smooth operation of transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires More ❯
candidates should possess the following attributes: Strong organizational skills Excellent interpersonal skills and capacity to work effectively within a global team. Understands expectations and demonstrates personal accountability for keeping performance on track. Hands-on experience on large SAP Implementation programme. Strong understanding of Authorization Concepts for S/4 HANA, BW/4 HANA, SAP Analytics Cloud (SAC), SAP … Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Enterprise, Technology and Performance Our clients want to achieve maximum value from digital transformation investments in Finance, Supply Chain and IT operations. That's where we come in. By taking a holistic view … of performanceimprovement, including strategy, process design and technology enablement, we support the smooth operation of transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires More ❯
candidates should possess the following attributes: Strong organizational skills Excellent interpersonal skills and capacity to work effectively within a global team. Understands expectations and demonstrates personal accountability for keeping performance on track. Hands-on experience on large SAP Implementation programme. Strong understanding of Authorization Concepts for S/4 HANA, BW/4 HANA, SAP Analytics Cloud (SAC), SAP … Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Enterprise, Technology and Performance Our clients want to achieve maximum value from digital transformation investments in Finance, Supply Chain and IT operations. That's where we come in. By taking a holistic view … of performanceimprovement, including strategy, process design and technology enablement, we support the smooth operation of transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires More ❯
candidates should possess the following attributes: Strong organizational skills Excellent interpersonal skills and capacity to work effectively within a global team. Understands expectations and demonstrates personal accountability for keeping performance on track. Hands-on experience on large SAP Implementation programme. Strong understanding of Authorization Concepts for S/4 HANA, BW/4 HANA, SAP Analytics Cloud (SAC), SAP … Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Enterprise, Technology and Performance Our clients want to achieve maximum value from digital transformation investments in Finance, Supply Chain and IT operations. That's where we come in. By taking a holistic view … of performanceimprovement, including strategy, process design and technology enablement, we support the smooth operation of transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Deloitte LLP
candidates should possess the following attributes: Strong organizational skills Excellent interpersonal skills and capacity to work effectively within a global team. Understands expectations and demonstrates personal accountability for keeping performance on track. Hands-on experience on large SAP Implementation programme. Strong understanding of Authorization Concepts for S/4 HANA, BW/4 HANA, SAP Analytics Cloud (SAC), SAP … Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Enterprise, Technology and Performance Our clients want to achieve maximum value from digital transformation investments in Finance, Supply Chain and IT operations. That's where we come in. By taking a holistic view … of performanceimprovement, including strategy, process design and technology enablement, we support the smooth operation of transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires More ❯
define the Finance solution architecture roadmap Assess and recommend the best of breed Finance technology solutions to address client needs Combine industry insight with knowledge of core Finance and performance management applications, cloud adoption and digital enablers Understand the Finance processes, tooling and capabilities required to orchestrate Finance driven performance data Define the business case for solutions Design … Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Enterprise, Technology and Performance Our clients want to achieve maximum value from digital transformation investments in Finance, Supply Chain and IT operations. That's where we come in. By taking a holistic view … of performanceimprovement, including strategy, process design and technology enablement, we support the smooth operation of transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires More ❯
define the Finance solution architecture roadmap Assess and recommend the best of breed Finance technology solutions to address client needs Combine industry insight with knowledge of core Finance and performance management applications, cloud adoption and digital enablers Understand the Finance processes, tooling and capabilities required to orchestrate Finance driven performance data Define the business case for solutions Design … Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Enterprise, Technology and Performance Our clients want to achieve maximum value from digital transformation investments in Finance, Supply Chain and IT operations. That's where we come in. By taking a holistic view … of performanceimprovement, including strategy, process design and technology enablement, we support the smooth operation of transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires More ❯