Head of Support Performance at Judge.me Closing the Trust Gap in E-commerce Location: Hybrid (2 days in Shoreditch office near Old Street, London) Salary: £80-90k (includes comprehensive benefits package) Our Mission: Fixing Trust in Commerce For a decade, we've been on a mission to close the Trust Gap-commerce's most expensive problem. In a … reviews Organic Growth : We've achieved 40% year-over-year growth purely through word of mouth-no paid marketing or sales teams needed The Opportunity We're seeking a performance-driven Head of Customer Support to architect and optimize a technology-first support operation that directly fuels our growth engine. This role demands a strategic technologist who will maximize … AI automation using Intercom's Fin AI while maintaining rigorous performance standards across our contractor network. You'll build systems and processes that transform support from a traditional cost center into our revenue driver in the Shopify ecosystem. What Makes This Role Special You'll join at a critical transformation moment, reporting directly to the CEO with full ownership More ❯
implementation of paid search strategies aligned with client goals and objectives. Execute day-to-day management of paid search campaigns, including campaign setup, optimisation, monitoring, and reporting Monitor campaign performancemetrics and KPIs, providing regular reports and insights to internal teams and clients Support the Paid Search Manager in client communication, campaign planning, and strategic recommendations/optimisations … adhering to Dentsu's QA policies and procedures Collaborate with clients, internal planning teams and platform reps to drive best in class performance Key Skills Experience managing and planning paid search campaigns, preferably in an agency or client-facing environment. Proficiency in managing and planning campaigns across Google Ads and Microsoft Ads, with experience on SA360 or international search … implementation of paid search strategies aligned with client goals and objectives. Execute day-to-day management of paid search campaigns, including campaign setup, optimisation, monitoring, and reporting Monitor campaign performancemetrics and KPIs, providing regular reports and insights to internal teams and clients Support the Paid Search Manager in client communication, campaign planning, and strategic recommendations/optimisations More ❯
portfolio of mid-market and enterprise clients. Reporting to the Head of Sales UK & I, you will be a hands-on manager, supporting customer engagements while also owning team performance against upsell and retention targets. As a leader, you will help your team balance proactive use case-driven expansion with consultative support, ensuring that every customer realises the full … for someone who must have: Experience leading and managing a team of Customer Success Managers, providing coaching, mentoring, and support to meet retention and upsell goals. Ownership of team performancemetrics, including upsell quotas, retention rates, and customer satisfaction scores. Hands-on engagement with high-potential or complex customer accounts to model best practices in relationship management and … practices for customer success, including proactive account planning and stakeholder management. Partner with Onboarding and Professional Services teams to ensure smooth handovers and aligned success criteria. Analysis of team performance and customer health data to identify trends and opportunities for improvement. Reporting on performancemetrics, forecasting revenue, and providing insights to senior leadership. Championing customer feedback to More ❯
customer engagement. Oversee the e-commerce element of the website using WordPress, WooCommerce and Zoho, ensuring accurate and up-to-date product information and optimisation for SEO. Analyse website performance and implement improvements based on data insights, including conversion rate optimisation, user behaviour analysis, and A/B testing. Collaborate with the marketing team to: execute targeted digital marketing … design Maintain an in-depth understanding of backup power solutions and power management to represent our products and communicate value to customers effectively. Monitor and report on e-commerce performancemetrics, such as sales, conversion rates, customer acquisition costs, and return on investment. Ensure compliance with industry standards and best practices in data privacy, online security, and accessibility. … commerce platforms, preferably with experience in WordPress, WooCommerce and associated plugins. Analytical Skills: Strong analytical skills with experience using analytics tools (e.g., Google Analytics) to optimise user journeys, track performancemetrics, and inform strategy. Digital Marketing Acumen: Familiarity with e-commerce marketing strategies, including SEO, SEM, PPC, social media marketing, and email marketing. Project Management Skills: Strong organisational More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Profile 29
Shopify Expert – REMOTE Salary to £56k (with double OTE based upon achieving ROAS performancemetrics) Role based remotely with option to work from Dubai offices if you want. NB: the role is permanent in nature but due to the business being based outside the UK remuneration is made via receipt & payment of monthly invoice, in this case … per month (=£56k/$75k per annum). Monthly invoice has potential to be doubled based upon achieving ROAS performance metrics. What it is all about This role is to take full ownership of an established eCommerce site (specialising in health/wellness/therapy).They are looking for someone who can come in and take it to the … for paid campaign launches Other Stuff Role based remotely with option to work from Dubai offices if you want. Salary to £56k (with double OTE based upon achieving ROAS performancemetrics) The role is permanent in nature but due to the business being based outside the UK remuneration is made via receipt & payment of monthly invoice, in this More ❯
VP, Head of Development Performance page is loaded VP, Head of Development Performance Apply locations UK - London - New Oxford Street UK - Hertfordshire - Stevenage USA - Pennsylvania - Upper Providence Belgium-Wavre time type Full time posted on Posted Yesterday time left to apply End Date: August 18, 2025 (11 days left to apply) job requisition id 425786 VP, Head of … Development Performance Business Introduction At GSK, we have bold ambitions for patients, aiming to positively impact the health of 2.5 billion people by the end of the decade. Our R&D focuses on discovering and delivering vaccines and medicines, combining our understanding of the immune system with cutting-edge technology to transform people's lives. GSK fosters a culture … and lead transformative change in a global biopharma organisation? At GSK, we are seeking an experienced and visionary leader to join us as the Vice President, Head of Development Performance . This critical leadership role will focus on optimising pipeline delivery, enhancing operational effectiveness, and driving strategic transformation across the Development organisation. Acting as a key advisor and strategic More ❯
Astwood Bank, Worcestershire, United Kingdom Hybrid / WFH Options
Cole & Yates Ltd
Redditch-based e-commerce business where advertising is a key pillar of growth. On offer is a competitive salary that is negotiable based on experience and current package plus performance based bonus scheme, office or hybrid working as well as the opportunity to be part of some very exciting growth plans for a company that is one of the … fastest growing brands within their sector. About the Role As the Paid Advertising Specialist, you will be responsible for driving performance across TikTok, Google, Amazon, and Facebook with a focus on retargeting ads and sending high-quality traffic to their Shopify store. Working closely with their content team, you ll bring creative ideas to life and scale winning campaigns … Run retargeting ads across TikTok, Facebook, and Google to improve conversions and maximise customer lifetime value. Drive cold traffic from TikTok Ads to the Shopify website, improving landing page performance where needed. Monitor and report on key performancemetrics (ROAS, CPA, CPC, CTR) and continually refine campaigns. A/B test ad creatives, headlines, hooks, and landing More ❯
environment then you're exactly the type of person who will succeed here. The Role We are seeking an Engineering Excellence Lead to own strategic initiatives that enhance the performance, productivity, and quality of our engineering organisation. This role reports directly to the Head of Engineering and partners closely with Engineering Managers and Product managers to ensure our technology … teams operate at the highest levels of effectiveness and agility. You will drive continuous improvement across engineering processes, tools, metrics, and delivery frameworks. With a team of 100+ talented engineers across multiple domains and geographies (mostly France and UK), you will be instrumental in scaling best practices, optimising execution, and fostering a culture of engineering excellence. Key Responsibilities: Strategic … Founder vision. Partner with the engineering leadership team to identify and close execution gaps, improve delivery timelines, and ensure quality standards. Operational Excellence: Define, track, and report key engineering performancemetrics (velocity, quality, reliability, efficiency, impact). Implement frameworks for engineering execution (agile/lean practices, OKRs, release management). Drive adoption of standard development practices across teams More ❯
environment then you're exactly the type of person who will succeed here. The Role We are seeking an Engineering Operations Manager to own strategic initiatives that enhance the performance, productivity, and quality of our engineering organisation. This role reports directly to the Head of Engineering and partners closely with Engineering Managers and Product managers to ensure our technology … teams operate at the highest levels of effectiveness and agility. You will drive continuous improvement across engineering processes, tools, metrics, and delivery frameworks. With a team of 100+ talented engineers across multiple domains and geographies (mostly France and UK), you will be instrumental in scaling best practices, optimising execution, and fostering a culture of engineering excellence. Key Responsibilities: Strategic … Founder vision. Partner with the engineering leadership team to identify and close execution gaps, improve delivery timelines, and ensure quality standards. Operational Excellence: Define, track, and report key engineering performancemetrics (velocity, quality, reliability, efficiency, impact). Implement frameworks for engineering execution (agile/lean practices, OKRs, release management). Drive adoption of standard development practices across teams More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
BCN Group Ltd
value-creation to develop a qualified opportunity pipeline, whitespace penetration, and upsell strategies. Act as the commercial authority and single point of contact for all client account-related matters. Performance Strive to meet all Success Framework performancemetrics to ensure target attainment. KPIs include sales target performance (in-month/YTD), pipeline additions, pipeline value coverage … of accurate data reporting for business awareness and support. Maintain accurate sales reporting, including pipeline data management, forecasting accuracy, CRM data management, and contract renewals. Strive to achieve sales performance KPIs. Effectively use business systems and tools. Manage GAP analysis for month, quarter, and FY, understanding key pipeline metrics for target performance. Behavioural Competencies Demonstrate a desire to … succeed with a strong work ethic. Perform well in a performance-driven, sometimes pressured environment. Show passion for performance attainment through continual prospecting, stakeholder development, and seeking referrals. Exhibit maturity and professionalism reflective of the sales function's importance. Build strong internal and external professional relationships. Show coachability and a desire for continuous improvement. Invest time in attaining More ❯
position summary As the Human Resources Business Partner, you will serve as a key strategic partner, providing guidance on HR-related matters and helping to shape the culture and performance of our organization. You will be responsible for aligning HR strategies with business goals, fostering employee engagement, and enhancing performance management practices to support our rapid growth. The … of their team and reports unique situations, ensuring we retain top talent. Employee Development: Identify training and development needs, and create programs to foster employee growth and career progression. Performance Management: Implement and manage performance appraisal processes, ensuring alignment with business goals and a culture of continuous feedback. Employee Relations: Act as a trusted advisor for employee relations … and resolution strategies to promote a positive work environment. Culture & Engagement: Drive initiatives to enhance company culture and employee engagement, ensuring alignment with our core values and mission. HR Metrics & Reporting: Utilize data to track HR performancemetrics, providing insights and recommendations to leadership for continuous improvement. Compliance: Ensure compliance with labor laws and regulations, keeping up More ❯
Site Name: UK - London - New Oxford Street, Belgium-Wavre, UK - Hertfordshire - Stevenage, USA - Pennsylvania - Upper Providence Posted Date: Aug 4 2025 VP, Head of Development Performance Business Introduction At GSK, we have bold ambitions for patients, aiming to positively impact the health of 2.5 billion people by the end of the decade. Our R&D focuses on discovering and … and lead transformative change in a global biopharma organisation? At GSK, we are seeking an experienced and visionary leader to join us as the Vice President, Head of Development Performance . This critical leadership role will focus on optimising pipeline delivery, enhancing operational effectiveness, and driving strategic transformation across the Development organisation. Acting as a key advisor and strategic … partner to the SVP of Development, you will leverage advanced data and analytics to generate actionable insights, establish performancemetrics, and implement transformative programs that accelerate access to medicines and vaccines for patients worldwide. Responsibilities Operational Excellence: Deploy and manage business operations capabilities to support the Development organisation, driving improved processes and performance. Performance Monitoring: Use data More ❯
Stevenage, Hertfordshire, United Kingdom Hybrid / WFH Options
GlaxoSmithKline
Site Name: UK - London - New Oxford Street, Belgium-Wavre, UK - Hertfordshire - Stevenage, USA - Pennsylvania - Upper Providence Posted Date: Aug 4 2025 VP, Head of Development Performance Business Introduction At GSK, we have bold ambitions for patients, aiming to positively impact the health of 2.5 billion people by the end of the decade. Our R&D focuses on discovering and … and lead transformative change in a global biopharma organisation? At GSK, we are seeking an experienced and visionary leader to join us as the Vice President, Head of Development Performance . This critical leadership role will focus on optimising pipeline delivery, enhancing operational effectiveness, and driving strategic transformation across the Development organisation. Acting as a key advisor and strategic … partner to the SVP of Development, you will leverage advanced data and analytics to generate actionable insights, establish performancemetrics, and implement transformative programs that accelerate access to medicines and vaccines for patients worldwide. Responsibilities Operational Excellence: Deploy and manage business operations capabilities to support the Development organisation, driving improved processes and performance. Performance Monitoring: Use data More ❯
Washington, Washington DC, United States Hybrid / WFH Options
ClearanceJobs
solving, and automation mindset. Responsibilities/Impact as a SRE: • AWS GovCloud Operations: Manage and optimize cloud-based infrastructure in AWS GovCloud, ensuring FedRAMP compliance and high availability. • Reliability & Performance: Monitor and enhance system performance, scalability, and reliability through observability tools, automation, and best practices. • Security & Compliance: Implement and maintain security controls aligned with FedRAMP, NIST … Call: Act as the first line of response for critical incidents, assessing issues, triaging, and coordinating with the team to prevent further problems and swiftly restore services. • Monitor Production Performance and Degradation: Monitor system performancemetrics closely and detect any degradation early to prevent outages and disruptions. • Production Maintenance: Conduct regular infrastructure upgrades to accommodate changes, developments … loved ones. • We care about your development. We prioritize excellence and uphold high professional and ethical standards. We encourage career growth and exploration within the company, facilitated by biannual performance reviews, feedback sessions, and individual development planning, complemented by professional courses. • We believe in transparency and openness. That's why we regularly hold company all-hands, town hall meetings More ❯
implementing CI/CD pipelines to automate the build, test, and deployment processes. Deploy applications to cloud environments under the guidance of senior engineers. Monitoring and Maintenance : Monitor application performance and availability using appropriate tools. Participate in the resolution of production issues and provide support in troubleshooting. Collaboration and Learning : Work closely with cross-functional teams to align on … date with the latest industry trends, tools, and technologies. Suggest improvements to the development process and toolchain. Contribute to a culture of continuous learning and improvement within the team. PerformanceMetrics: Code Quality: Measured through code reviews, adherence to coding standards, and test coverage. Task Completion: Timely completion of assigned tasks and contributions to project milestones. System Reliability … Uptime and performance of deployed applications. Issue Resolution Time: Time taken to identify and assist in resolving production issues. PPD values the health and well-being of our employees. We support and encourage individuals to create a healthy and balanced environment where they can thrive. Below is listed the working environment/requirements for this role: Able to communicate More ❯
Follow-up to ensure incidents are resolved. Data Analysis & Reporting Build historical trend reports beyond Azure’s 90-day retention, storing logs for long-term analysis. Analyse logs and performancemetrics to identify recurring issues. Provide insights into system downtime, performance trends, and customer impact. Generate weekly and monthly reports on system health and reliability. Provide recommendations … customers. Automation & Continuous Improvement Develop scripts and queries (Kusto Query Language - KQL, PowerShell, Python) for log analysis. Implement automated remediation workflows where possible. Recommend improvements to architecture based on performance data. Collaboration & Documentation Work closely with engineering, DevOps, and customer support teams to resolve incidents as fast as possible. Document best practices for monitoring, alerting, and reporting. Assist in More ❯
City of London, London, United Kingdom Hybrid / WFH Options
The Digital Recruitment Company
Follow-up to ensure incidents are resolved. Data Analysis & Reporting Build historical trend reports beyond Azure’s 90-day retention, storing logs for long-term analysis. Analyse logs and performancemetrics to identify recurring issues. Provide insights into system downtime, performance trends, and customer impact. Generate weekly and monthly reports on system health and reliability. Provide recommendations … customers. Automation & Continuous Improvement Develop scripts and queries (Kusto Query Language - KQL, PowerShell, Python) for log analysis. Implement automated remediation workflows where possible. Recommend improvements to architecture based on performance data. Collaboration & Documentation Work closely with engineering, DevOps, and customer support teams to resolve incidents as fast as possible. Document best practices for monitoring, alerting, and reporting. Assist in More ❯
personalized communications and automated player flows. Develop and manage promotional campaigns, bonus offers that drive engagement and retention for referred players. Data Analysis & Optimization: Establish and monitor key CRM performancemetrics and KPIs and produce reports to monitor progress Conduct deep-dive analysis of player data to identify trends, opportunities, and areas for improvement. Implement A/B … testing and multivariate testing frameworks to continuously optimize campaign performance, customer funnel, messaging, and offers. Work closely with BI and analytics teams to refine data models and reporting to clearly measure and identify ROAS Technology & Tools: Oversee the effective utilization of CRM platforms and marketing automation tools Identify and evaluate new CRM technologies and innovative solutions to enhance our … Lead, mentor, and develop a high-performing team of CRM specialists Foster a culture of continuous learning, innovation, and data-driven decision-making within the CRM team. Set clear performance objectives, provide regular feedback, and conduct performance reviews. Cross-functional Collaboration: Collaborate effectively with other departments, including Paid Media, Product Development, Tech, and Analytics to achieve shared business More ❯
Bromley, London, United Kingdom Hybrid / WFH Options
Bromcom Computers Plc
support scalable, data-driven growth. Role purpose This is a pivotal leadership role that bridges strategic marketing and commercial operations. Youll manage a high-performing marketing team, oversee marketing performance, lead GTM campaigns, and drive alignment between marketing, sales, product and customer success. You will also take full ownership of sales operations. This includes pipeline management, CRM optimisation and … Define and track commercial KPIs across lead generation, conversion, onboarding and retention Partner with Sales, Finance and Onboarding teams to align demand generation with capacity and delivery timelines Data & Performance Report on key performancemetrics across marketing and sales operations, driving insights into whats working and what needs change Own lead scoring, segmentation and lifecycle management strategies More ❯
Cambridge, Cambridgeshire, United Kingdom Hybrid / WFH Options
Genie Ventures Ltd
Shopping is into its next growth phaseand being part of the TEAM team is at the core of delivering this. As a part of Genie Ventures,Best Team in Performance Marketing 2025 and certified a Great Place to Work 2024-25, Genie Shopping is looking for our next JOB TITLE to join us,bringing bigger and better results to … our existing accounts. The team worksin a collaborative, distributed environment where we're striving to be the best team in performance marketing, always. Genie Shopping is one of Europe's leading CSS', running Google Shopping campaigns on a CPA basis through the Affiliate Channel. We currently partner with some of Europe's leading retailers such as eBay, Currys, Boots … locations) once a month on average. Job Overview As a Data Analyst at Genie Shopping, you will play a crucial role in our continued growth and success within the performance marketing landscape. Genie Shopping is a leading European CSS, running Google Shopping campaigns on a CPA basis through the Affiliate Channel, partnering with major retailers like eBay, Currys, Boots More ❯
designing and developing complex SQL scripts that are fast and efficient 8 Years Strong analytical and problem solving skills with experience as a system analyst for a data analytics, performance management system, or data warehousing project. 8 Years Technical writing and diagraming skills, including proficiency with modeling and mapping tools (e.g., Visio, Erwin), and the Microsoft Office Suite (Word … best software development practices 4 Years Understanding of security principles and how they apply to healthcare data 4 Years Experience with state of the art software components for a performancemetrics data visualization or business intelligence environment 4 Years Effectively self manage multiple responsibilities, prioritize conflicting assignments, and switch quickly between assignments, as required. 4 Years Bachelors degree More ❯
the strategic events team on large-scale programs (ex: MongoDB.locals and AWS re:Invent, ect) while ensuring proper alignment with regional initiatives Communicate across the organization: Regularly share plans, performancemetrics, and program results with cross-functional stakeholders and senior leadership Manage the Northern Europe marketing budget: Ensure spending aligns with goals and track performance against key More ❯
through effective service management and communication. Working with in scope customers and the Service Delivery Manager to run the day-to-day ITIL Practices on their contracts. Monitor Service Performance: Track and report on service performancemetrics, providing insights and feeding back findings to Service Operations teams Manage a Team: Supervise and mentor a small team of … our core benefits package which includes private medical healthcare, life assurance and a Group Personal Pension Plan with higher contribution levels available, some roles are also eligible for a performance-related bonus. There are lots of voluntary benefits too. You could buy additional annual leave, join our dental plan, sign up for a health assessment, or take part in More ❯
Revenue Targets: Take full accountability for team outcomes, setting clear expectations for pipeline generation, conversion rates, and revenue achievement across all global markets. Implement robust global sales methodologies and performancemetrics to ensure consistent over-delivery Foster a High-Performance & Inclusive Culture: Create a positive, inclusive, and collaborative team environment where diverse viewpoints are valued, challenges are … securing new enterprise merchant partnerships within the local payments ecosystem in each region Optimise Global Sales Processes and Tools: Continuously assess and improve global sales processes, leveraging data and metrics to identify areas for enhancement. Ensure the team utilises CRM and other sales tools effectively to maximise productivity and reporting accuracy across all regions Cross-Functional Collaboration: Collaborate extensively … is a significant advantage Sales Training & Enablement Expertise: Demonstrated experience in designing and delivering effective sales training and enablement programs that have led to measurable improvements in global team performance Results-Driven & Target-Oriented: A clear history of consistently achieving and exceeding ambitious global sales targets as a leader Deep Global Payments Industry Knowledge: A comprehensive understanding of the More ❯
will be responsible for leading the testing, monitoring, and implementation of Remitly's prices across these regions. As part of this, you will be responsible for building and maintaining performancemetrics dashboards leading deep dives into corridor performance, and help develop future pricing strategies. Within this role, you'll be partnering closely with the Business Analytics, Business … a significant impact on Remitly's bottom line. As a strong business thinker, you will also provide analytical expertise and judgement to other teams throughout the organisation. Lead pricing metrics reviews for the International business You Have: Degree in Economics, Econometrics, Finance, Statistics, Maths, or a related discipline that blends quantitative and qualitative analysis. Bachelor's degree required, graduate More ❯