26 to 26 of 26 Permanent Proactive Monitoring Jobs with Hybrid or WFH Options

an increased holiday allowance of 33 days to accommodate this schedule. Responsibilities of a Network Support Specialist Provide strong technical support in response to monitoring alerts, replicating issues, and raising bugs as needed. Support partner chargers/sites as required, resolving remote issues where possible or organizing site visits … according to SLAs. Proactively manage alerts from monitoring systems, initiate diagnostics, escalate to appropriate third parties, and manage through to closure. Liaise with third-party suppliers, contractors, and customer engineering teams. Ensure timely service for technical support requests, troubleshooting, and fault diagnosis within agreed SLAs. Document ongoing actions and … in a technical/customer support environment, ideally within the technology or EV industry. Experience working shift patterns in the technology sector. Familiarity with monitoring and alerting systems. Good IT skills. Additional European language skills are a plus. Benefits Health insurance Group income protection Group life assurance Enhanced maternity more »