6 of 6 Remote/Hybrid Permanent Remedy Jobs

Service Management/Service Delivery role Sound knowledge and experience working with ITSM tooling such as Service Now, JIRA ServiceDesk and BMC Remedy/Helix Familiarisation with software used for IT systems technologies Strong stakeholder management experience Experience managing complex, multi-party technical incidents and problems Experience of working ...

/Major Incident Management ✔️ Strong communication skills under pressure ✔️ Ability to lead teams you may have never worked with before ✔️ ITIL awareness ✔️ Experience with Remedy or similar ticketing tools is a bonus ✔️ Resilient, decisive, and calm in fast-paced environments 📍 The Details: 📌 Belfast (Hybrid – 3 days onsite ...

years Role Overview The Data Warehouse/Database Engineer will design, build, and support the data layer required to transition reporting from Remedy to ServiceNow , enabling Business Objects to consume clean, performant, and reconcile click apply for full job details ...

better performance Actively organising and managing operational and strategic business reviews with your customers Monitoring and measuring customer satisfaction and taking proactive action to remedy any concerns Continually improving your knowledge of both reed.co.uk offerings and the customer’s business/industry to ensure that you are delivering ...

experienced Systems Analyst with a working knowledge of ITSM and BMC Remedy? Sopra Sterias aerospace defence and security sector are on the hunt for an IT Service Management analyst with experience working on Remedy for an ongoing project working within a key client. It will be your role … only able to progress with candidates eligible for SC clearance. What youll be doing: Provide senior-level administration and technical ownership of the BMC Remedy platform. Troubleshoot and resolve incidents, service requests, and tasks within SLA using Remedy, DWP, Smart IT, and Smart Reporting. Administer and support Remedy ...

years Role Overview The Data Warehouse/Database Engineer will design, build, and support the data layer required to transition reporting from Remedy to ServiceNow , enabling Business Objects to consume clean, performant, and reconciled datasets. The role focuses on bulk data ingestion, SQL development, schema design, and data validation … supporting a temporary dual dataset architecture across Remedy and ServiceNow. Key Responsibilities Design and implement data warehouse schema changes to support ServiceNow data Develop bulk load SQL scripts to ingest ServiceNow data via the SNOW Mid Server Support and validate mapped ServiceNow data files provided by CSMO teams Optimise ...