IT Service Management Lead
- Hiring Organisation
- Understanding Solutions
- Location
- Warwick, England, United Kingdom
coordinating Major Incidents and Change Management Experience with Problem Management and Continual Service Improvement Knowledge of Service Catalogue and Request Management Experience using enterprise ITSM platforms (Remedy, ServiceNow or similar) Strong stakeholder and supplier management skills Excellent communication and reporting abilities Comfortable working across multiple operational priorities … Service Catalogue offerings Work closely with Service Desk, Security and third-party suppliers Produce operational reporting and customer satisfaction metrics Improve data quality across ITSM platforms Deliver process improvements, documentation and operational guidance IT Service Management Lead Contract Length: 8 Months Location: Warwick (Hybrid - UK Candidates Only) Day Rate ...