22 of 22 Remote Permanent Salesforce Service Cloud Jobs

Salesforce Product Manager Location: London (Hybrid 23 days onsite) Salary: Up to £85,000 per annum (DOE) We are hiring on behalf of our client for a Salesforce Product Manager to own and drive the roadmap for a multi-cloud Salesforce platform. This role is ideal for someone who thrives at the intersection of business strategy … and technical delivery, with proven experience in Sales Cloud, Service Cloud, Experience Cloud, and Marketing Cloud . Key Responsibilities Own the Salesforce product vision, strategy, and roadmap, ensuring alignment with business objectives. Work closely with stakeholders to gather, prioritise, and refine requirements. Translate business needs into clear user stories, acceptance criteria, and backlog items. … Oversee delivery across Sales Cloud, Service Cloud, Experience Cloud, and Marketing Cloud. Act as the primary point of contact between business teams and technical delivery teams. Monitor platform performance, adoption, and ROI, recommending enhancements where needed. Champion Salesforce best practices and ensure governance standards are followed. Stay up-to-date with Salesforce releases and More ❯

As a Salesforce Functional Consultant, you will be responsible for analysing business processes, designing and optimising Salesforce solutions, and implementing Service Cloud and Field Service Lightning (FSL) to enhance customer service and workforce management.Your role will be instrumental in delivering digital transformation projects, optimising customer service, and ensuring the seamless integration of Salesforce applications. What you’ll be doing as a Salesforce Functional Consultant Work closely with Product Owners and Business Process Owners to align business processes with Salesforce capabilities, focusing on Service Cloud, FSL, and Workforce Management. Configure and optimise Salesforce modules, ensuring alignment with best practices, industry standards, and regulatory requirements. Implement and enhance Salesforce Field Service (SFS), optimising scheduling, dispatching, and mobile workforce solutions. Support the integration of Salesforce with other enterprise applications, ensuring data accuracy and efficient workflows. Provide support for production incidents, troubleshooting, and ensuring timely resolutions while following structured release management processes. Provide training and documentation to upskill business users on Salesforce capabilities and best practices. Conduct More ❯

Senior Salesforce Consultant/Senior Salesforce Developer/Senior Salesforce Programmer Location: Hybrid (London/UK 23 days onsite) Salary: £75,000 - £90,000 Plus Benefits We are hiring on behalf of our client for a Senior Salesforce Consultant to play a key role in an exciting organisation-wide Salesforce transformation. This role offers the … opportunity to work across Sales Cloud, Service Cloud, Experience Cloud, and Marketing Cloud in a collaborative hybrid environment. Key Responsibilities Lead end-to-end delivery across Sales Cloud, Service Cloud, Experience Cloud, and Marketing Cloud, from requirements gathering and solution design to configuration, development, testing, and deployment. Deliver technical solutions … in Salesforce including custom metadata, Lightning components, Apex code, APIs, and declarative automation. Architect and implement Marketing Cloud campaigns using Email Studio, Journey Builder, Automation Studio, Contact Builder, and personalisation tools. Partner with stakeholders to understand business needs and translate them into scalable, robust Salesforce solutions. Mentor junior team members and ensure adherence to best practices. Drive More ❯

Job Title: Salesforce Architect Location: Northampton (Hybrid - 2-3 days on-site per week) Contract Duration: Until 31st December 2026 Day Rate: £382.50 (Inside IR35) About the Role We are looking for an experienced Salesforce Architect to lead the design and delivery of complex Salesforce solutions. In this pivotal role, you will shape the organisation's Salesforce platform strategy, ensuring alignment with business objectives while driving innovation and scalability. You will be responsible for creating robust, secure, and future-proof solutions across multiple Salesforce clouds, collaborating with business and technical teams, and providing leadership in governance, integration, and architectural best practices. Key Responsibilities Solution Architecture & Design Develop and maintain a Salesforce architecture roadmap, covering … data models, integrations, and customisations. Design and deliver scalable, secure solutions across Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud, and other Salesforce products. Produce technical design documents, architectural diagrams, and data flow diagrams. Conduct architectural reviews to ensure compliance with Salesforce best practices. Platform Expertise & Leadership Maintain deep expertise in Salesforce More ❯

Job Title: Salesforce Architect Location: Northampton (Hybrid - 2-3 days on-site per week) Contract Duration: Until 31st December 2026 Day Rate: £382.50 (Inside IR35) About the Role We are looking for an experienced Salesforce Architect to lead the design and delivery of complex Salesforce solutions. In this pivotal role, you will shape the organisation's Salesforce platform strategy, ensuring alignment with business objectives while driving innovation and scalability. You will be responsible for creating robust, secure, and future-proof solutions across multiple Salesforce clouds, collaborating with business and technical teams, and providing leadership in governance, integration, and architectural best practices. Key Responsibilities Solution Architecture & Design Develop and maintain a Salesforce architecture roadmap, covering … data models, integrations, and customisations. Design and deliver scalable, secure solutions across Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud, and other Salesforce products. Produce technical design documents, architectural diagrams, and data flow diagrams. Conduct architectural reviews to ensure compliance with Salesforce best practices. Platform Expertise & Leadership Maintain deep expertise in Salesforce More ❯

Overview Do you want to help diverse organisations to implement effective and efficient customer service transformation strategies, thinking creatively to solve client issues? Deloitte Digital is building a team of talented individuals to deliver impactful customer service transformation. If you have experience in designing and implementing effective strategies, optimising service delivery, and leveraging technology, this could be … make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity We are looking for people who are passionate about service transformation; experts in their field who bring out the best in others, and can drive change without compromising standards, integrity or culture. You will work with outstanding talent to … design and deliver end-to-end service transformation with the customer at the heart of our solutions. This means you could be working on a wide range of projects including: Designing and implementing customer service transformation strategies: Developing tailored solutions encompassing process optimisation, technology enablement, organisational design, and performance management. Leveraging technology for service excellence: Advising clients More ❯

Salesforce Developer Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Salary : Negotiable, DoE, plus company benefits. Due to the nature of this position, you must be willing and eligible to achieve a minimum of SC clearance. To be eligible, you must have been a resident in the UK for a minimum of … yourself some of the work that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department responsible for consumer safety with systems to track unsafe products Powering systems that help the government … monitor and reduce greenhouse gas emissions from commercial transport Role Summary Triad is seeking a Salesforce Developer to contribute to the design, build, and maintenance of robust Salesforce solutions across a variety of impactful transformation projects. You'll work as part of cross-functional teams, bringing technical expertise in Salesforce development to deliver high-quality, scalable, and More ❯

At Hargreaves Lansdown our customer helpdesk provides support for 1200 users using Salesforce Service Cloud Platform with Omni Channel Routing and Amazon Connect for Voice. As our organisation continues to grow and evolve, we are looking for several Senior Salesforce Administrators to develop solutions and provide ongoing support to our Helpdesk Colleagues. What you will be … doing You will be working as part of a Squad of 7, in an agile environment delivering scalable solutions across Sales, Service & Data Clouds. Your solutions will be AI lead where possible and provide Salesforce users with an easy to use and intuitive interface. You will govern access, development environments and releases (profiles, permission sets, sandboxes, DevOps) to … keep the org secure, compliant and stable. Extend and fine-tune Einstein, AgentForce and Data Cloud pipelines to power AI-driven insights and automation Champion best practice and mentor the team, maintaining clear documentation and knowledge sharing. About you Deep expertise in Sales or Service Cloud, with solid exposure to Einstein/AI Capabilities. Proficient with Salesforce More ❯

looking for, please go ahead and apply. We'd love to hear from you!About the role# At Hargreaves Lansdown our customer helpdesk provides support for 1200 users using Salesforce Service Cloud Platform with Omni Channel Routing and Amazon Connect for Voice. As our organisation continues to grow and evolve, we are looking for several Senior Salesforce … to our Helpdesk Colleagues. What you will be doing You will be working as part of a Squad of 7, in an agile environment delivering scalable solutions across Sales, Service & Data Clouds.Your solutions will be AI lead where possible and provide Salesforce users with an easy to use and intuitive interface.You will govern access, development environments and releases … profiles, permission sets, sandboxes, DevOps) to keep the org secure, compliant and stable.Extend and fine tune Einstein, AgentForce and Data Cloud pipelines to power AI driven insights and automation Champion best practice and mentor the team, maintaining clear documentation and knowledge sharing. About you Deep expertise in Sales or Service Cloud, with solid exposure to Einstein/ More ❯

Salesforce Architect - Hybrid -Baltimore, MD About us Creative Information Technology Inc (CITI) is an esteemed IT enterprise renowned for its exceptional customer service and innovation. We serve both government and commercial sectors, offering a range of solutions such as Healthcare IT, Human Services, Identity Credentialing, Cloud Computing, and Big Data Analytics. With clients in the US and … development, and application integration efforts. Architect, design, develop, implement, and support enterprise solutions in Salesforce. Develop technical reference models to include hardware and software standards. Provide architecture recommendations for Salesforce implementations and integrations with web application technologies and middleware solutions. Lead architecture review of applications and integrations to ensure security compliance. Perform periodic reviews of Salesforce applications and … Note: The candidate must be flexible to work overtime as needed, including weekends, holidays, and off-hours. Minimum Qualification A minimum of five (5) years of experience as a Salesforce Systems Architect or as a Salesforce Solutions Expert architecting, designing, and developing or supporting federal or state-based marketplaces or complex health and human services systems. A minimum More ❯

the Role What you'll bring to the team: The ideal candidate will have extensive experience in designing and implementing solutions, including large, multi-technology, multi-vendor solutions, customer service solutions (Salesforce Service Cloud preferred), sales management platforms (Salesforce Sales Cloud preferred), and contact center platforms (Amazon Connect preferred). You should have experience More ❯

Genesis10 is seeking a Salesforce Technical Architect. This is a direct hire position with an medical device manufacturer client in Neenah, WI and Lincolnshire, IL. 100% remote candidates are allowed will be required to go onsite in Lincolnshire, IL or Neenah, WI if onsite preferred. Responsibilities: Define and evolve the enterprise architecture for Salesforce Sales, Service, and … potentially Experience Cloud environments Architect scalable, high-performance solutions that support global growth, acquisitions, and process optimization Design and govern the use of custom development, automation, integrations, and AppExchange solutions Embed with commercial teams (Sales, Marketing, Customer Service) to understand end-to-end processes and translate them into platform capabilities Lead discovery workshops and value stream mapping exercises … a strategic partner in improving pipeline management, customer onboarding, issue resolution, and lifecycle communications Collaborate closely with solutions architect to ensure proposed technical solutions align with business objectives Ensure Salesforce integrates seamlessly with enterprise systems (ERP, data warehouse, analytics platforms, CPQ tools) Support real-time data flows and master data alignment across platforms Lead efforts around data governance, integrity More ❯

our mission to continuously move science forward; to innovate and advance all aspects of our business to improve the health and safety of our communities and lives. Supervisor of Salesforce Development Schedule: 8:00am-5:00pm Compensation : $100,000.00 SUMMARY: Responsible for managing, customizing, and enhancing our Salesforce platform, the day-to-day administration of Salesforce and … the development of custom solutions to support business processes and strategic initiatives; also provides day-to-day leadership of the Salesforce Admin Team. ESSENTIAL FUNCTIONS: Plans, organizes, administers, develops, and evaluates the activities of assigned staff. Serves as the primary system administrator for Salesforce environments (Sales Cloud, Service Cloud, etc.). Manages user setups, roles … with stakeholders across departments to translate business needs into technical requirements. Provides training and support for end users to ensure effective use of the platform. Assists defining and implementing Salesforce best practices and governance. Contributes to the efficiency and effectiveness of the department's service to its customers by offering suggestions and directing or participating as an active More ❯

Role: Salesforce CPQ Consultant Rate: £700.00 P/D (Outside IR35) Location: Fully Remote Length: 7 Months Initial Start Date: Mid September 2025 We’re supporting a leading healthcare business in delivering a Salesforce CPQ transformation, and we’re looking for an experienced Salesforce CPQ Consultant to take ownership of solution design, configuration, and delivery. You’ll … technical execution — shaping quoting and pricing processes, ensuring compliance with healthcare regulations, and enabling scalable CPQ solutions across the business. Key Responsibilities: Lead the design, configuration, and deployment of Salesforce CPQ to support complex healthcare products and services Define CPQ standards, pricing rules, discount structures, and approval workflows Work closely with sales, service, and compliance teams to align … CPQ solutions with business and regulatory requirements Oversee integration of CPQ with Sales Cloud, Service Cloud, and billing systems Provide leadership in UAT, end-user training, and post-go-live support Identify opportunities for process automation and continuous improvement within CPQ Ensure accuracy, scalability, and audit-readiness of all CPQ processes Required Experience/Skills: Proven experience More ❯

Salesforce Business Analyst ?? Hybrid | Cardiff ?? Up to £50,000 DOE + Bonus What You'll Do: As a Salesforce Business Analyst, you'll sit within the Product team and act as a key link between business stakeholders, developers, and product leads. You'll be responsible for translating complex needs into clear, deliverable requirements that shape scalable, client-focused … business needs, write user stories, and collaborate with developers through backlog grooming and implementation. This role offers a hands-on opportunity to influence the roadmap of a highly configurable, cloud-based solution. What You'll Bring: Strong experience as a Business Analyst within software development, ideally with a focus on Salesforce In-depth knowledge of Salesforce capabilities … especially Sales Cloud and Service Cloud Confidence in gathering, analysing, and documenting functional requirements Familiarity with Agile frameworks like Scrum or Kanban Excellent communication and stakeholder management skills Ability to translate technical solutions for non-technical audiences Experience in source-to-contract or procurement tech is a real bonus Salesforce Admin or Business Analysis certifications are More ❯

re making life radically easier for small business owners. We're building a one-stop shop for business essentials that's powered by smart technology and world class human service giving them an experience so good that they trust Bionic to sort all their business needs for them. To support our next phase of growth and exciting plans, we … re looking for an AI Solutions Engineer to join our Engineering Team. The role As the AI Solutions Engineer, you'll collaborate closely with Salesforce, Data, and Operations teams to ensure a cohesive approach to embedding AI enhancements within our CRM and Contact Centre platforms. Our Salesforce team is central to delivering business-critical services, comprising Developers, Administrators … innovation, practical implementation, and continuous improvement, empowering users and driving significant business value through AI. You'll play a pivotal role in bringing AI enhancements to life across our Salesforce CRM and Contact Centre platforms. You'll identify opportunities to use AI to streamline processes within Salesforce and the Contact Centre, then design, prototype and deliver these features More ❯

Role: Senior Salesforce Administrator Salary: Up to £55,000 - DOE Location: Manchester - Hybrid TechOhana has collaborated with a flourishing telecommunications end user who is searching for a Salesforce Administrator to come and join their team of highly talented Salesforce specialists. This team is made up of an incredibly experienced CTO, a Salesforce Product Owner and a … junior Salesforce Administrator, providing you with an opportunity to develop your career within this experienced team. Within this company, you will be working on their forever-developing Sales & Service Cloud platform. Your main responsibilities will be configuring the new org using Flows, creating Reports and Dashboards for senior leadership and helping design the roadmap for future advancements. … Requirements for this role: 4+ years of Salesforce Administrator Experience Hands-on experience with Configurations and Automations, eg Flows, Hands-on experience with Salesforce Data Migration Ability to gather requirements from senior stakeholders Exposure to the Core Salesforce Clouds - Certified Salesforce Administrator Interviews for this role are already taking place so do not hesitate if you More ❯

thinks about customer experience and educating the market, and positioning HTS' AI solution as a must-buy for travel brands. The Product Our product is a conversational AI customer service platform for travel and hospitality. It automates high volume intents like itinerary changes, refunds, cancellations and disruption handling. It integrates with CCaaS platforms and core travel systems to deliver … terms with clear ROI and guardrails Protect gross margin while creating clear paths for expansion Cross-Functional Alignment Partner with Solutions Engineering for integrations with Genesys, NICE, Five9, Talkdesk, Salesforce Service Cloud, or Zendesk Feed market insights to Product and Marketing to strengthen the playbook, collateral, and ROI models Customer Advocacy & Executive Engagement Land referenceable wins and … commit ramps, per-resolution or per-conversation pricing, minimums, and multi-year terms aligned to ROI Skilled in value engineering and building ROI cases tied to automation rates and service cost reduction Executive presence with comfort selling to C-level, Operations, CX, IT, and Security, with clear written and verbal communication Self-directed builder with high agency who thrives More ❯

be responsible for conducting a review of end-to-end investigations for customers (individuals/entities). You will work extensively with functional leaders in the Financial Crime Risk Service line and support functions to maintain production and quality of the highest standard. You will work independently, prioritizing multiple tasks with minimal guidance, and remain open to feedback from … CFCS, CFE) Experience in project management, analytics, or vendor management Advanced degree in business, finance, or customer experience (CX) Proficiency with tools such as Google apps, JIRA, Hummingbird, and Salesforce Service Cloud. Experience collaborating with external outsource business partners Note: This role requires full-time, in-office presence at our Charlotte location. In order to support the More ❯

Transaction Monitoring investigations for customers (individuals/entities) that may lead to drafting and filing a SAR. You will work extensively with functional leaders in the Financial Crime Risk Service line and support functions to maintain production and quality of the highest standard. You will work independently, prioritizing multiple tasks with minimal guidance, and remain open to feedback from … CFCS, CFE) Experience in project management, analytics, or vendor management Advanced degree in business, finance, or customer experience (CX) Proficiency with tools such as Google apps, JIRA, Hummingbird, and Salesforce Service Cloud. Experience collaborating with external outsource business partners Note: This role requires full-time, in-office presence at our Charlotte location. In order to support the More ❯

team, you will be responsible for conducting end-to-end investigations for customers (individuals/entities). You will work extensively with functional leaders in the Financial Crime Risk Service line and support functions to maintain production and quality of the highest standard. You will work independently, prioritizing multiple tasks with minimal guidance, and remain open to feedback from … CFCS, CFE) Experience in project management, analytics, or vendor management Advanced degree in business, finance, or customer experience (CX) Proficiency with tools such as Google apps, JIRA, Hummingbird, and Salesforce Service Cloud. Experience collaborating with external outsource business partners Note: This role requires full-time, in-office presence at our Charlotte location. In order to support the More ❯

be responsible for conducting a review of end-to-end investigations for customers (individuals/entities). You will work extensively with functional leaders in the Financial Crime Risk Service line and support functions to maintain production and quality of the highest standard. You will work independently, prioritizing multiple tasks with minimal guidance, and remain open to feedback from … CFCS, CFE) Experience in project management, analytics, or vendor management Advanced degree in business, finance, or customer experience (CX) Proficiency with tools such as Google apps, JIRA, Hummingbird, and Salesforce Service Cloud. Experience collaborating with external outsource business partners Note: This role requires full-time, in-office presence at our Charlotte location. In order to support the More ❯