20 of 20 Remote Permanent Senior Service Manager Jobs

Senior Procurement Manager - Global Outsourced Services Prestigious FTSE 100 Brand £75,000 to £85,000 + Benefits Package West London/Surrey Area (Hybrid) To apply & learn more please send your CV to Are you an experienced procurement professional with a background in outsourcing, offshoring, third party services or BPO? This represents an excellent opportunity to step into … a high-impact, strategic senior role within a globally recognised FTSE listed household name brand. This is a unique Senior Procurement Manager opportunity to lead the sourcing and supplier strategy for outsourced services across international markets. You'll be responsible for a multi-million-pound global spend, shaping the way large-scale third-party partnerships deliver value … and performance. This Senior Procurement Manager role is at the heart of a major customer-facing function, with huge visibility and influence across operations, procurement, and commercial leadership. Offering £75,000 - £85,000 + package and Hybrid working based out of their West London office. Key Responsibilities: Leading end-to-end sourcing and contract management for global outsourced More ❯

Senior Category Manager – BPO Services | £95,000 + Benefits Package | Prestigious Market Leading FTSE100 | West London/Surrey/Berkshire (Hybrid) To apply & learn more please send your CV to jobsoe@bramwithconsulting.co.uk Do you possess a strong procurement background within BPO, outsourcing, offshoring or the management of third party services? If so, this Senior Procurement Manager role represents an fantastic opportunity to step into a high-impact, strategic senior role within a globally recognised prestigious FTSE100 brand that are firmly at the top of the market in their field. Seize this unique opportunity to lead the sourcing and supplier strategy for a range of Outsourced Services across international markets such as South Africa and … for example. You’ll be responsible for a multi-million-pound global spend, shaping the way large-scale third-party partnerships deliver value and performance for the group. This Senior Category Manager role is at the heart of a major customer-facing function, with huge visibility and influence across operations, procurement, and commercial leadership. Key Responsibilities: Leading end More ❯

Senior Category Manager – BPO Services | £95,000 + Benefits Package | Prestigious Market Leading FTSE100 | West London/Surrey/Berkshire (Hybrid) To apply & learn more please send your CV to jobsoe@bramwithconsulting.co.uk Do you possess a strong procurement background within BPO, outsourcing, offshoring or the management of third party services? If so, this Senior Procurement Manager role represents an fantastic opportunity to step into a high-impact, strategic senior role within a globally recognised prestigious FTSE100 brand that are firmly at the top of the market in their field. Seize this unique opportunity to lead the sourcing and supplier strategy for a range of Outsourced Services across international markets such as South Africa and … for example. You’ll be responsible for a multi-million-pound global spend, shaping the way large-scale third-party partnerships deliver value and performance for the group. This Senior Category Manager role is at the heart of a major customer-facing function, with huge visibility and influence across operations, procurement, and commercial leadership. Key Responsibilities: Leading end More ❯

your career or looking to progress as an industry professional, Node4 has a place for you. About the role - This is a fix term contract of 12 months The Senior Service Delivery Manager is responsible for developing and maintaining strong customer relationships to drive customer satisfaction overseeing a variety of ITIL related and customer relationship duties. You … will manage several technically complex customer accounts, working closely with the Account Manager and the wider Node4 organisation to deliver 'Exceptional Service as a Standard'. This is a multi-department coordination role that focusses on delivering exceptional service for new and existing customers. You will act as the central point of contact for service delivery … related issues for your aligned accounts. As Senior Service Delivery Manager you may be required to deputies for the Head of Service Delivery and be an active Change Approval Board member. For this role you will need Security Clearance: You must be eligible to obtain SC Clearance, which requires having resided in the UK continuously for More ❯

you're excited about working with creative, passionate, energetic, and friendly people, we would love to hear from you. The role and what you'll be doing daily: Our Service Delivery team is expanding, and we are looking for a dedicated Senior Service Delivery Manager to join our dynamic department. This role is hybrid, requiring regular … At Littlefish, we pride ourselves on being a trusted partner for organizations seeking top-notch IT support. Our commitment to quality and customer satisfaction sets us apart. As a Senior Service Delivery Manager, you will manage and deliver all contracted services for our valued customers, ensuring services meet high standards and exceed expectations. You will: Customer Relationship … Management: Lead and develop strategic relationships with customers, ensuring delivery against SLAs and Service Improvement Programmes. People Management: Support and guide field/on-site staff, Service Desk Engineers, and Service Management Office staff. Promote personal and career development for direct reports. Commercial Management: Oversee contractual scope, manage budgets, and identify upsell opportunities. Support account planning and More ❯

GENERAL DETAILS Job Title: Service Delivery Manager Department/Function: Managed Services Location: Home based, with occasional presence in Reading office. KEY ACCOUNTABILITIES/ROLE PURPOSE The role of Service Delivery Manager (SDM) is to work closely with the Customer and Ultima Technical Support teams, to ensure outstanding service is delivered to Ultima’s Managed … Services Customers. SDM’s are assigned a portfolio of customer accounts and are responsible for overall Managed Service delivery and customer satisfaction. SDM’s also play a key role in representing the “voice of the customer” and helping to shape ongoing systems, services and operational process enhancements. MAIN DUTIES AND RESPONSIBILITES Proactively assess gaps in customer satisfaction levels and … actions needed to ensure customer critical success factors are delivered. Conduct regular meetings to review service performance, upcoming projects, and address any concerns. Drive the production of relevant SLA and trending data for meaningful service reporting. Monitor service metrics, identify trends, and take proactive measures to maintain high service quality. Ownership of service assurance and More ❯

to help you grow in your career through amazing experiences, our apprenticeship scheme, and development programmes. At Costa, you can go beyond the day-to-day. And as a Senior Service Delivery Managerthere’s never been a better time to join. This role will ensure the delivery and maintenance of robust, resilient technology systems and services to support … the operation of Costa business globally. It will also support the Head of Technology Service and Operations to define and deliver the Service Management strategy. So, why Costa? We didn’t become a global coffee brand by sitting back. When you work here, you join a community that values passion, progression and integrity, with some pretty brilliant perks … the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players. What you’ll do Being a Senior Service Delivery Manageris about so much more than bringing our coffee to the world. It’s your chance to stir up real success – which means you’ll be More ❯

five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity The Control management Senior Manager - ServiceNow will be responsible for the following: Shape the development of technology control management including scoping, development of and testing ServiceNow tools for ITRM processes in DT … with the Deloitte Technology and Integrity strategies. Advise on the development to the assessment criteria at the start of each assessment cycle - in conjunction with the Global Integrity Assessment Service Leader and the relevant subject matter experts. Leverage MFS8 controls library to integrate with a DT Controls library supporting ServiceNow changes to accommodate the changes in testing process to … should include either control testing or compliance assessment experience. A strong understanding of system development life cycles approaches and concepts (CMMI knowledge an asset). Understand IT Operations and Service Management with strong understanding of ITIL framework or MOF (ITIL or equivalent certification an asset). Diplomatic and persuasive with an ability to handle difficult conversations and confidently manage More ❯

five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity The Control management Senior Manager - ServiceNow will be responsible for the following: Shape the development of technology control management including scoping, development of and testing ServiceNow tools for ITRM processes in DT … with the Deloitte Technology and Integrity strategies. Advise on the development to the assessment criteria at the start of each assessment cycle - in conjunction with the Global Integrity Assessment Service Leader and the relevant subject matter experts. Leverage MFS8 controls library to integrate with a DT Controls library supporting ServiceNow changes to accommodate the changes in testing process to … should include either control testing or compliance assessment experience. A strong understanding of system development life cycles approaches and concepts (CMMI knowledge an asset). Understand IT Operations and Service Management with strong understanding of ITIL framework or MOF (ITIL or equivalent certification an asset). Diplomatic and persuasive with an ability to handle difficult conversations and confidently manage More ❯

five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity The Control management Senior Manager - ServiceNow will be responsible for the following: Shape the development of technology control management including scoping, development of and testing ServiceNow tools for ITRM processes in DT … with the Deloitte Technology and Integrity strategies. Advise on the development to the assessment criteria at the start of each assessment cycle - in conjunction with the Global Integrity Assessment Service Leader and the relevant subject matter experts. Leverage MFS8 controls library to integrate with a DT Controls library supporting ServiceNow changes to accommodate the changes in testing process to … should include either control testing or compliance assessment experience. A strong understanding of system development life cycles approaches and concepts (CMMI knowledge an asset). Understand IT Operations and Service Management with strong understanding of ITIL framework or MOF (ITIL or equivalent certification an asset). Diplomatic and persuasive with an ability to handle difficult conversations and confidently manage More ❯

five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity The Control management Senior Manager - ServiceNow will be responsible for the following: Shape the development of technology control management including scoping, development of and testing ServiceNow tools for ITRM processes in DT … with the Deloitte Technology and Integrity strategies. Advise on the development to the assessment criteria at the start of each assessment cycle - in conjunction with the Global Integrity Assessment Service Leader and the relevant subject matter experts. Leverage MFS8 controls library to integrate with a DT Controls library supporting ServiceNow changes to accommodate the changes in testing process to … should include either control testing or compliance assessment experience. A strong understanding of system development life cycles approaches and concepts (CMMI knowledge an asset). Understand IT Operations and Service Management with strong understanding of ITIL framework or MOF (ITIL or equivalent certification an asset). Diplomatic and persuasive with an ability to handle difficult conversations and confidently manage More ❯

five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity The Control management Senior Manager - ServiceNow will be responsible for the following: Shape the development of technology control management including scoping, development of and testing ServiceNow tools for ITRM processes in DT … with the Deloitte Technology and Integrity strategies. Advise on the development to the assessment criteria at the start of each assessment cycle - in conjunction with the Global Integrity Assessment Service Leader and the relevant subject matter experts. Leverage MFS8 controls library to integrate with a DT Controls library supporting ServiceNow changes to accommodate the changes in testing process to … should include either control testing or compliance assessment experience. A strong understanding of system development life cycles approaches and concepts (CMMI knowledge an asset). Understand IT Operations and Service Management with strong understanding of ITIL framework or MOF (ITIL or equivalent certification an asset). Diplomatic and persuasive with an ability to handle difficult conversations and confidently manage More ❯

and well Client focus - Deliver on our promise Integrity - Always do the right thing Create opportunity - For our people to excel We are hiring an ambitious and forward-thinking Senior Technical Services Manager with CAT A and CAT B fit out experience, to join our established and growing team in London. The technical services manager will have More ❯

Sr. Program Manager, AMXL Routing and Services Job ID: Amazon UK Services Ltd. Our Programme Managers are always thinking about the bigger picture. Every position at Amazon offers the opportunity for employees to influence business decisions and shape the future. But as a Senior Programme Manager, pioneering new ways of thinking, designing and delivering is your mission. … responsibilities - Lead cross-functional projects, collaborating with technology teams to develop and deploy operational improvements - Conduct deep-dive analyses to identify opportunities and solve complex operational challenges - Partner with senior leadership to establish, prioritize, and execute improvement initiatives - Drive operational excellence across the AMXL network, focusing on delivery efficiency, safety, and customer experience A day in the life As … Senior Programme Manager, you'll drive and manage the implementation of creative, data-driven change in Amazon, leading improvement projects and programmes. You'll use strategic thinking to define and implement an efficient project plan. Some managers are based on-site while others work remotely, depending on the most suitable option for their team and tasks. Senior More ❯

The financial services industry is being revolutionised by the power of AI, creating new opportunities and transforming the way businesses operate. Deloitte's AI & Data Financial Services team is at the forefront of this change, helping our clients harness the More ❯

Deloitte's strategy is to be the market leader in technology-enabled transformations. We are recruiting exceptional individuals to provide leadership and expertise to deliver groundbreaking Oracle implementations. Deloitte has a long-standing relationship with Oracle and is a Global More ❯

Deloitte's strategy is to be the market leader in technology-enabled transformations. We are recruiting exceptional individuals to provide leadership and expertise to deliver groundbreaking Oracle implementations. Deloitte has a long-standing relationship with Oracle and is a Global More ❯

Deloitte's strategy is to be the market leader in technology-enabled transformations. We are recruiting exceptional individuals to provide leadership and expertise to deliver groundbreaking Oracle implementations. Deloitte has a long-standing relationship with Oracle and is a Global More ❯

Deloitte's strategy is to be the market leader in technology-enabled transformations. We are recruiting exceptional individuals to provide leadership and expertise to deliver groundbreaking Oracle implementations. Deloitte has a long-standing relationship with Oracle and is a Global More ❯

Sr Product Manager Technical - External Services, Amazon Connect Job ID: Amazon Web Services, Inc. As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon's unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers' businesses … to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. Amazon Connect is a cloud-based contact center service that enables businesses to provide superior customer service at a lower cost. The Workforce Acceleration team within Amazon Connect is redefining how businesses manage and resolve work at … customers with a scalable way to manage end-to-end resolution of customer issues across multiple channels and touchpoints. We are looking for a customer-obsessed and technically deep Senior Product Manager for Amazon Connect Cases. You will define the long-term product vision and lead cross-functional efforts to build case management that is deeply integrated with More ❯