9 of 9 Remote Permanent Senior Support Analyst Jobs

Senior Application Support Analyst - Commodities Trading Fantastic opportunity for an experienced Application Support Analyst with a background supporting Front Office trading to grow their career in a fast-growing and hugely successful commodities trading business based in Central London. Hybrid working model, with excellent working … culture and colleagues at the top of their game. The successful Application Support Analyst will have prior experience working in a similar role supporting high-functioning trading or similar front office teams within Commodities trading. You will be working with the latest technology and exposed to exciting business … areas. Key skills for the Senior Application Support Analyst are: Great relationship and interpersonal skills Please apply now for a confidential discussion about the role and your future career. More ❯

Senior Technology Support Analyst Application Deadline: 2 May 2025 Department: Operations Employment Type: Full Time Location: London Compensation: £44,000 - £46,500/year Description Purpose of role: Reporting to the Head of IT, the Senior Technology Support Analyst will provide technical support to all staff at London & Partners including our international offices. This role will provide business as usual laptop/user support on 1st, 2nd line issues and requests. To be a specialist in cloud systems matters, including security and automation, licensing, and virtual networks. Provide a pro-active … approach to support and engaging with users. Assist with project work as required. Out of hours cover will be required on occasions to support international users and internal events. Key Tasks Collaborate with third-party providers to ensure the maintenance and uptime of core systems. Exhibit a strong More ❯

Senior Technology Support Analyst - LondonPurpose of roleReporting to the Head of IT, the Senior Technology Support Analyst will provide technical support to all staff at London & Partners including our international offices. This role will provide business as usual laptop/user support … issues and requests. To be a specialist in cloud systems matters, including security and automation, licencing, Virtual networks. Provide a Pro-active approach to support and engaging with users. Assist with Project work as required. Out of hours cover will be required on occasions to support international users … per request.Repair and recover from hardware or software failures.Utilize administrative tools and utilities; configure or add new services as needed.Perform periodic performance reporting to support capacity planning.Manage virtual machines.Provide second-line systems support for M365 and Azure resources.Operate and manage all relevant security control tools to ensure robust More ❯

Senior Business Systems Support Analyst - Acturis Hybrid Working - 1 Day Per Week in Milton Keynes We're looking for an experienced Senior Business Systems Support Analyst to play a vital role in supporting Acturis and other core insurance systems. This role is a key … SME position, offering 2nd line support, driving improvements, and mentoring others within the team. Key Responsibilities Deliver management information to senior leadership. Provide key support for projects leveraging Acturis as a core back-office system. Assess Acturis system updates and coordinate related tasks with the Applications Manager. … and enhancement suggestions from users and liaise with Acturis. Share best practices, tips, and guidance with Super Users. Create and execute test scripts to support UAT for new features or documentation. Deliver responsive 2nd line support through the internal Acturis helpdesk. Maintain the helpdesk log, ensuring timely resolution More ❯

Senior Business Systems Support Analyst - Acturis Hybrid Working - 1 Day Per Week in Milton Keynes We're looking for an experienced Senior Business Systems Support Analyst to play a vital role in supporting Acturis and other core insurance systems. This role is a key … SME position, offering 2nd line support, driving improvements, and mentoring others within the team. Key Responsibilities Deliver management information to senior leadership. Provide key support for projects leveraging Acturis as a core back-office system. Assess Acturis system updates and coordinate related tasks with the Applications Manager. … and enhancement suggestions from users and liaise with Acturis. Share best practices, tips, and guidance with Super Users. Create and execute test scripts to support UAT for new features or documentation. Deliver responsive 2nd line support through the internal Acturis helpdesk. Maintain the helpdesk log, ensuring timely resolution More ❯

Senior System Analyst (Insurance Software Support) Location: Remote/Hybrid About the Role: Our client, a leading technology and services provider in the insurance sector, is seeking a dedicated Senior System Analyst to join their dynamic support team. As a pivotal member of the … team, you will support various insurance software solutions implemented across the London Market, General, and Health insurance sectors. The role demands proficiency in SQL Server to ensure effective issue resolution and development of tailored functionalities as required by clients. Key Responsibilities: Provide support for clients’ existing configurations and … address day-to-day inquiries. Utilize analytical skills to debug and troubleshoot any configuration or systemic issues. Conduct triage and analysis of support requests while adhering to contracted Service Level Agreements (SLAs). Estimate and design solutions for insurance-related challenges. Gather and interpret client business requirements and document More ❯

Description This position is a 12 Month Fixed Term contract for a Tier 1 Japanese Investment Bank. Responsibilities include: • Providing technical support to end-users in person, over the phone, or via remote access tools. • Troubleshooting hardware, software, and network issues on VDI, desktop computers, laptops, printers, and other … software updates and patches using tools such as Microsoft SCCM • Utilize remote access tools (TeamViewer, Remote Desktop) to provide timely assistance to remote users. • Support for collaboration and communications tools such as MS Teams, Email, Mobile coms • Collaborating with other IT teams to resolve escalated issues and implement solutions. … Investigating and troubleshooting critical vulnerabilities • Developing and maintaining documentation, knowledge base articles, and training materials. • Mentoring junior support staff and providing guidance on complex technical issues. • Participating in the planning and implementation of IT projects, such as system upgrades and migrations where applicable • Setup and Support AV equipment More ❯

have direct ability to liaise and own issues outside of Commodities technology, such as middle office, operations, front office, business unit management and other support teams giving opportunities to facilitate effective and timely resolution to user queries and issues. Internal Citi and External Markets training is highly supported as … into how Citi handles its Oil, Gas, Power and Structured/Index products to name just a few. Responsibilities: Handling day to day BAU support for the Global Commodities business and associated downstream teams. Exposure to booking systems like trade booking, Risk Systems, E-trading platforms, etc. Resiliency to … availability of applications and associated infrastructure. Contributing to the defining stability measures to design, test, and accomplish a material reduction in outages. Provide business support for mission critical trading system used by Sales & Trading and back office users. Support all aspects of Commodities trade life cycle flows including More ❯

deliver and continually evolve reliable IT services and solutions to empower organisations to maximise their business potential. We have an exciting opportunity for a Senior IBM Power Systems Support Engineer to join our team in the UK! What we can give you: 37.5-hour working week with flexible … all colleagues, as a business we then work together to devise action plans to continually improve and develop Getronics! 24/7 advice and support across a wealth of topics with free access to our Employee Assistance Programme To give back to the community and in support of … Private medical cover from 12 months Global Recognition Program – 40+ awards were made last year under our RecogniseMe scheme Team Purpose: The Power Systems Support Team within the Operations Tower comprises of 5 highly experienced team members managing medium sized customers with complex environments. The team provides third level More ❯