11 of 11 Remote Permanent Senior Technical Support Jobs

Perforce is a community of collaborative experts, problem solvers, and possibility seekers who believe work should be both challenging and fun. We are proud to inspire creativity, foster belonging, support collaboration, and encourage wellness. At Perforce, you'll work with and learn from some of the best and brightest in business. Before you know it, you'll be in … the world's leading brands to deliver solutions for the toughest challenges. The best run DevOps teams in the world choose Perforce. Position Summary: Perforce Software is seeking a Senior Technical Support Engineer (TSE) to join the Technical Support team. This engineer will work with a globally distributed, fully remote team, using their knowledge and … skills from previous experience and from on-the-job training to handle technical support issues related to web applications running our customer's environments running the LAMP stack. The TSE will join a team that is responsible for triaging, troubleshooting, and resolving customer issues in accordance with our SLA. This team works closely with our engineering team to More ❯

Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key Responsibilities … Provide 3rd line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including … Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge of Exchange Online, SharePoint, Teams and OneDrive. • Experience with scripting and automation tools (PowerShell). • Microsoft 365 endpoint management including deployment services and policy More ❯

Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key Responsibilities … Provide 3rd line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including … Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge of Exchange Online, SharePoint, Teams and OneDrive. • Experience with scripting and automation tools (PowerShell). • Microsoft 365 endpoint management including deployment services and policy More ❯

Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key Responsibilities … Provide 3rd line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including … Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge of Exchange Online, SharePoint, Teams and OneDrive. • Experience with scripting and automation tools (PowerShell). • Microsoft 365 endpoint management including deployment services and policy More ❯

Senior Technical Support Analyst (Microsoft 365 Specialist) – 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key Responsibilities … Provide 3rd line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including … Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge of Exchange Online, SharePoint, Teams and OneDrive. • Experience with scripting and automation tools (PowerShell). • Microsoft 365 endpoint management including deployment services and policy More ❯

Job Title: Senior Technical Support Engineer Location: Hoofddorp, Netherlands (Hybrid Working) Salary: €80,000 - €90,000 + Benefits Industry: Electronic Security/Surveillance/SaaS Employment Type: Full-Time Permanent About the Company We are a global provider of advanced security solutions, specializing in IP CCTV cameras, video management software (VMS), and cloud-based services (VSaaS). … As we continue our expansion across Europe, we are looking to hire a Senior Technical Support Engineer to join our dynamic team based in Hoofddorp, Netherlands. The Role This is a hybrid position, combining on-site and remote work. You'll be part of our post-sales technical team, supporting customers across the region with: 1st … and 2nd line technical support for hardware and software solutions Managing and maintaining customer relationships through effective troubleshooting and training Setting up and operating a local test lab to validate products and firmware Escalating issues and providing feedback to the global HQ Playing a key role in building and mentoring a growing European technical team Key Responsibilities More ❯

based on trust and flexibility, allows you to maximize your contributions while growing your career. Join a team where you can make a difference! We are looking for a Senior Technical Support Representative for our Edinburgh hub. The role is hybrid. What You'll Do Provide technical/case management assistance to Intermediate engineers as well … as deliver high quality service and support to partners via phone, email, and/or chat. Use technical knowledge, problem-solving skills, and soft skills combined to provide an excellent and effortless support experience to N-able partners. Cross functional collaboration must be used daily to provide the best response possible to our partners. Maintain and continue … over personal caseload to prioritize incidents and manage the load in line with our Service and experience Level Objectives. Adheres to security best practices and process. 24/7 support with rotational weekends and holidays. What You'll Bring Ideally a Technical degree/diploma or 4+ years of qualified experience Exceptional troubleshooting skills with an understanding of More ❯

join a diverse team of professionals, with ample opportunities for professional growth both horizontally and vertically within the organisation. We are proud of the features we offer in our technical support team, including our thorough examination and analysis of support requests to enhance the customer experience. We also make an effort to recognize frequent requests and automate … knowledge base serves as a valuable tool for addressing questions related to the product, ultimately saving time for everyone involved. If you are a proactive problem-solver with strong technical skills, excellent communication and interpersonal skills, and a passion for providing exceptional customer service, we would love to hear from you. Join our team and help us continue to … provide dependable solutions and exceptional customer service to our global clientele. Support Engineer interview blog Responsibilities & Duties: Provide technical support to customers via Zendesk and Jira ticketing tools Collaborate with cross-functional teams, including customer success, engineering, product, and professional services, to resolve global customer issues Analyse and troubleshoot customer issues related to our Customer Data Platform More ❯

We re supporting a UK-based technology supplier in their search for a Technical Solutions Advisor . This position is a key part of a small, specialist team providing expert support to a national network of custom installers and AV integration professionals . This is a varied and hands-on technical role, ideal for someone with experience … in smart home technology, control systems, AV distribution, or IP networking . You ll provide remote and occasional on-site support, deliver training, assist with technical documentation, and contribute to product demos and events. What You ll Be Doing: Act as a main point of contact for technical queries from installation partners and resellers Troubleshoot system and … share) Log and manage service calls using internal systems Organize and dispatch advanced replacements when needed, coordinating with suppliers and tracking returns Liaise with manufacturers and vendors for deeper technical resolution or warranty handling Deliver product training to integrators and support in-house learning initiatives Support the setup and upkeep of demo facilities and contribute to exhibition More ❯

Social network you want to login/join with: Senior Technical Support Specialist - Parcel Lockers, London col-narrow-left Client: Royal mail Location: London, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: 74e054cd8a84 Job Views: 3 Posted: 25.06.2025 Expiry Date: 09.08.2025 col-wide Job Description: Role Title - Senior Technical Support Specialist – Parcel Lockers Location -London, Farringdon (Hybrid, 3 days in office) Parcel Lockers are an integral part of our future and as the roll out continues to grow at pace, we are now looking for a Parcel Locker Technical Specialist to provide technical support, troubleshooting, and ongoing maintenance of parcel locker systems. … This role combines a good understanding of hardware and software systems with the ability to provide high-level technical support and problem-solving for both internal teams and customers. The specialist will work closely with the engineering, operations, and customer support teams to ensure the system’s continuous and efficient operation. As the Parcel Locker Technical More ❯

Role Title - Senior Technical Support Specialist - Parcel Lockers Location -London, Farringdon (Hybrid, 3 days in office) Parcel Lockers are an integral part of our future and as the roll out continues to grow at pace, we are now looking for a Parcel Locker Technical Specialist to provide technical support, troubleshooting, and ongoing maintenance of … parcel locker systems. This role combines a good understanding of hardware and software systems with the ability to provide high-level technical support and problem-solving for both internal teams and customers. The specialist will work closely with the engineering, operations, and customer support teams to ensure the system's continuous and efficient operation. As the Parcel … Locker Technical Specialist, you will; Diagnose and resolve complex technical issues related to parcel locker hardware and software. Lead the troubleshooting and repair of malfunctioning locker systems. Provide advanced technical support to the team and customers. Oversee the installation, configuration, and testing of new systems. Work closely with engineers and product teams to improve system performance More ❯