1 to 25 of 29 Remote/Hybrid Permanent Service Design Jobs

Business Consulting - Customer Transformation, Service Designer - IXD, Senior Manager Location: Dublin 2 Other locations: Anywhere in Region Date: Jan 21, 2026 Requisition ID: At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams … your career wherever you want it to go. Join EY and help to build a better working world. Job Requisition: Business Consulting - Customer Transformation - Service Design Lead, Senior Manager Location: Dublin 2 Available for Work Visa Sponsorship: Yes Business Area: Business Consulting - Customer Transformation, Studio+ Contract Type: Full ...

Service Architect (Bid and Programme) Location : Farnborough, with opportunity for working at home and the need for occasional travel to customer. Security Clearance Level required to obtain: DV We are seeking an experienced and proactive Service Architect to lead and own the service management input … activity, and to implement service transition within an agile delivery programme environment. This pivotal role ensures that all aspects of service are considered throughout the delivery lifecycle, enabling successful and seamless transition into live operations. Working as part of the Solution Architects team you will ...

About The Role As a Service designer at TPXimpact , you will work on projects to map and communicate services clearly and creatively, generating and exploring solutions using a range of visual methods, and using service prototyping to test assumptions and hypotheses. You will be able to think about … technologies, data, and organisational infrastructure that are needed as part of delivering successful service outcomes. As part of multidisciplinary teams, you will be able to work independently, and with other specialists to produce high-quality work that meets the needs of users. Alongside this, you will play an active ...

About The Role Were looking for a Senior Service Designer, you will be reporting to a Lead Service Designer and support the Head of Practice to lead a stable and knowledgeable practice. On client projects, your expertise means youll manage or maintain the quality of the design work delivered. Youll work as part of multidisciplinary teams, including others in DT Design and across TPXimpact as well as associates and client teams. Youll support running the practice effectively as a line manager and mentor. Responsibilities Support the Lead, Project Director, partner or sponsor to deliver successfully ...

vision and delivery for our B2B Connect productShape API-driven journeys used across the UKTurn strategy into sprint-ready deliveryWork with UX, UI, service design and engineering to ship great things What you’ll bring: Product Owner experience (pensions/wealth/FS ideal)Success launching digital productsStrong … pensions, wealth management or related financial services. Strong track record of successful product launches and working with complex stakeholders. Experience working with product, design and delivery teams (Agile desirable but not essential). Managing Offshore/3rd Party delivery partner. Ability to turn product strategy into clear, actionable plans ...

Role OverviewWe’re hiring a Product Design Lead to champion visual and interface design across Nest’s products and services. In this role, you’ll own the quality and consistency of our UX and UI, collaborating with brand, service design and product teams to turn ideas … into elegant, intuitive interfaces that put accessibility and usability first. You’ll translate insights into high-fidelity designs, streamline user journeys, enhance our design system, and work closely with developers to bring exceptional experiences to life, helping shape the future of pensions for our members, employers and partners. ...

Senior Service Designer with a proven track record of delivering complex end to end digital design projects for public sector clients (that align with GDS standards) is sought by a market leading digital innovation company. This Senior Service Designer will be joining a team of multi disciplinary … digital professionals who are entering an exciting phase of growth affording this Service Designer great day to day variety in an autonomous forward-thinking environment. On a day to day this Senior Service Designer will use their background in UX design and user research ...

researchers , supporting progression, performance, and wellbeing Setting standards, ways of working, and best practice across research teams Partnering with senior client stakeholders to influence service and policy decisions Translating complex research into clear, actionable insights that drive delivery Working closely with service designers, product managers, delivery leads … ability to balance quality, pace, and outcomes A genuine passion for inclusive, accessible, and evidence-led services Desirable: Experience working to the UK Government Service Standard and GDS practices Experience leading large-scale discovery and service transformation programmes Background in service design, experience design ...

target architecture , including cloud platforms, integration patterns, data flows, security, and non-functional requirements. Provide hands-on architectural leadership where needed (e.g. design reviews, assurance, shaping delivery approaches), without being a primary coder. Establish and uphold engineering standards , technical governance, and best practices across the programme. Work closely with … leading greenfield or major transformation programmes from discovery through delivery. Strong understanding of: Cloud-native architectures (AWS, Azure, or GCP) Platform and integration design (APIs, messaging, interoperability) DevOps, CI/CD, and modern operating models Security-by-design and data protection Comfortable working within multi-supplier ecosystems ...

presentations, and proposals. Collaborate as part of cross‐functional delivery teams to address client needs, supporting colleagues at all levels. Participate in the design, facilitation, and documentation of workshops. Contribute to project tasks such as requirements gathering, data analysis, process mapping, synthesis, and solution design. Support the maintenance … Target Operating Models (training provided). Basic understanding of business process mapping and requirements gathering. Skills including problem solving, research, analysis, and solution design are all considered relevant and transferable. Interest in service‐design methodologies, digital transformation, AI solutions, technology adoption, and change management. Strong written ...

making through insight‐led recommendations. Mentor and support colleagues, fostering a collaborative and inclusive team environment. Lead workstreams across transformation programmes, from discovery and design through to implementation support. Engage with stakeholders to understand needs, surface opportunities, and co‐create solutions that are practical and value‐driven. Design and facilitate workshops that create psychological safety and enable inclusive participation. Guide requirements gathering, analysis, process mapping, and solution design; ensure outputs are clear, accurate, and actionable. Support opportunity shaping, proposal development, and client presentations. Participate in knowledge‐sharing and thought leadership (internally and externally). Help build ...

analytics. You will collaborate with traders, analysts, data scientists, engineers, and product teams to understand business workflows, simplify complex data processes, and guide the design of scalable data solutions. You will represent ADW to users and leadership, ensuring products deliver clear value and align with bps broader digital strategy. … trading ecosystem. Support key technology decisions with a focus on reusability, enterprise scalability, and long-term sustainability. Use your understanding of Software Development, DevOps, service design, and security considerations to support product delivery. Agile & Transformational Leadership Drive planning, delivery, and continuous improvement within cross-functional engineering squads. Mentor ...

more information about our recruitment process click here Directorate/Department Overview The Customer Experience team creates user-focused experiences by combining product ownership, design thinking, and business insight. We're responsible for shaping the experience across all customer groups—members, employer providers, and distribution partners—through various channels.We … data guides our decisions and solution design.Product owners lead teams in our B2B and B2C domains, prioritising features and owning the product roadmap. Our service design team focus on end-to-end journeys and service interaction contributing to a cohesive experience. UX/UI designers turn insights ...

delivering AI powered products that streamline workflows and improve client outcomes. This is a hands on role that blends product ownership, business analysis, service design and Agile delivery.Rather than simply supporting existing systems, you will be involved in end to end product development by identifying opportunities, refining requirements ...

delivering AI powered products that streamline workflows and improve client outcomes. This is a hands on role that blends product ownership, business analysis, service design and Agile delivery.Rather than simply supporting existing systems, you will be involved in end to end product development by identifying opportunities, refining requirements ...

delivering AI powered products that streamline workflows and improve client outcomes. This is a hands on role that blends product ownership, business analysis, service design and Agile delivery.Rather than simply supporting existing systems, you will be involved in end to end product development by identifying opportunities, refining requirements ...

shape the roadmap What Were Looking For Experience in a hybrid role such as Product Analyst/Business Analyst/Product Owner/Service Designer Strong discovery and structured problem-solving skills Confident writing requirements for technical and non-technical audiences Comfortable working in agile delivery environments Experience working ...

engine and integrates their products with multiple operators, so reliability, performance and scalability are critical.You’ll work closely with architecture and engineering teams to design new services, refactor existing components, and ensure smooth integration with MySQL and downstream systems. You’ll also contribute to technical decision making around service design, data modelling and system performance.This is not just a maintenance role. You’ll be actively shaping how the back end evolves, breaking down legacy components and helping build a cleaner, more modular system for the future. About the Company You’ll join a well established iGaming technology ...

write the playbook” for what modern local government can be in a digitally evolved borough. Our role blends enterprise technology leadership with human-centred design, giving you the space, authority and ambition to build a digitally safe, inclusive and future-ready environment for thousands of residents and staff alike. … refreshed digital strategy, a live transformation agenda and the freedom to innovate, this is a rare opportunity to shape the next era of public service delivery at Southwark Council. Why this role stands out: Create, don’t inherit: A genuine greenfield moment with insourcing new technologies, integrated platform development ...

What they are looking for: A genuine senior backend engineer with ownership mindset Strong experience building and running production backend systems Deep API and service design experience in Python or another strong backend language Solid relational database experience Comfort making architectural decisions without over engineering The ideal candidate ...

defence and national security. This Senior UX Designer (AI) role offers the opportunity to work on complex, high-impact systems where thoughtful, human-centred design directly influences real-world outcomes in critical environments. About the role: As a Senior UX Designer (AI), youll join a collaborative, multidisciplinary team working … usable. What Youll Be Doing: Designing intuitive AI-powered user experiences, grounded in Human-Centred and Responsible AI principles Leading end-to-end UX design across discovery, concept development, interaction design and delivery Translating complex research, business and technical requirements into clear, engaging interfaces Planning and running user ...

that makes us all so proud: * Helping law enforcement with secure intelligence systems that keep the UK safe * Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting * Assisting the British government department that is responsible for the safety of consumer products, with systems … change will be key to your success. Key Responsibilities: Accountable for end-to-end technical delivery of government projects, ensuring compliance with the GDS Service Standard, leading service assessments, and managing supplier performance. Motivate, coach, and support teams of 5-10, nurturing talent and cultivating a collaborative, high ...

with diplomacy and emotional intelligence Influence decisions without direct authority, aligning diverse perspectives Act as a calm, credible, and authoritative presence throughout delivery Discovery, Design & Early Delivery Lead discovery activities to understand current HR processes and pain points Drive the design and prototyping of AI-enabled HR journeys … service models Work closely with architects, product owners, AI engineers, and service designers Use insight and data to test hypotheses and identify high-value pilot opportunities Governance, Control & Delivery Establish and run programme governance, reporting, and decision forums Coordinate multiple workstreams, delivery teams, and suppliers Manage risk, scope ...

high-impact, consultative sales role focused on driving new business growth through strategic lead generation, solution selling, and relationship building across Managed Service Providers (MSPs) and enterprise customers . Youll leverage your domain expertise in IT Service Management (ITSM) to understand customer challenges, demonstrate the value of automation … through outbound prospecting, targeted campaigns, and strategic networking within the ITSM/MSP sector. Identify and engage key decision-makers across IT, Operations, and Service Management functions. Qualify, nurture, and convert leads into opportunities through a consultative, value-driven approach. Develop tailored engagement strategies leveraging CRM and sales intelligence ...

Service Designer Location: Newcastle upon Tyne, UK Hybrid Working: Please note - This role will require you to work from our Newcastle, Cobalt Business Park office for a minimum of 3 days per week. Note: The above information relates to a specific client requirement. As a team: As a service … optimise and enhance services to ensure they not only meet the needs of users but also align with the broader goals of the business. Service designers possess deep knowledge of design principles and systems, with a strong focus on both digital and offline channels. You would work collaboratively ...