1 to 25 of 47 Permanent Service Design Jobs with Hybrid or WFH Options

Service transition and design analyst £36,024 - £44,263 (can go higher for the right person) + exciting benefits package Manchester - hybrid working Our client is on the lookout for a Service transition and design analyst to ensure that new and changed services are consistently designed … and transition in line with the IT Services Strategy, and that they meet current and future customer requirements. You will co-ordinate all Service Design and Transition activities working closely with Project Teams, Workstream Leads and the Service Assurance Management Teams to capture the production Service Design and Service Transition requirements. You will ensure that these requirements are understood, considered and addressed within the project lifecycle through Service Design Packages and the attainment of agreed Service Transition and Operational Readiness criteria Key Duties and Responsibilities: The creation of Service more »

Job: Senior Service Designer Salary: Up to £70k + excellent bonus & benefits package (medical and life assurance) Job Type: Permanent/Full time Location: Remote with occasional travel to client site if/when required I'm working with my management consultant client, a winner at the Glassdoor Employees … year running, placing in the top 50 employers in its list of the Best Places to Work in 2024. They are looking for Senior Service Designers to work on exciting digital projects, across the UK, within the public sector. As a Service Designer, you will be joining a … growing and exciting community who are continually sharing knowledge and expertise. They are passionate about user-centred design, critical thinking, problem solving and designing and building digital services and products. You will be given opportunities to develop and grow, working with major clients in both public and private sector. more »

Deputy Director of Digital Architecture and Design page is loaded Deputy Director of Digital Architecture and Design Apply locations Liverpool Norwich Newport Birmingham time type Full time posted on Posted 3 Days Ago job requisition id R0001897 Salary range £75,000 - £117,800 Job description Position … Deputy Director of Digital Architecture and Design Band: SCS1 Salary: £75,000 - £117,800 Location: Liverpool/Norwich/Newport/Birmingham Term: Permanent Hours: full time/part time/job share/compressed Closing Date: 08-07-24 To access the full candidate pack please … visit Civil Service jobs where it's attached as PDF. Please note: this campaign is being managed by Global Resourcing, please contact them at CCS-DDDAD@global-resourcing.com to make an application or for any queries. The role The Deputy Director of Digital Architecture and Design is a more »

IT Service Designer - Remote - Permanent You will be joining a professional and dynamic team, which is going through a period of sustained growth with an Enterprise international agenda. The team operate within an existing framework using standard repeatable processes/templates Fully Remote (Very occasional travel to office … + £60,000 per annum + 10% bonus What you'll be doing - IT Service Designer (Service Transition Management) Designing Services for optimal availability via introduction of robust proactive service management processes and designing for end user consumption ensuring positive User Experiences are delivered Creation of Service Design Packs and implementation of Service Transition Plans to realise new Services meeting agreed requirements Delivering Service Design for multiple projects within a programme in compliance with the organisation's delivery frameworks and as a co-ordinated, seamless transition Being accountable for the transition activities more »

sector entity that's reshaping the way public services are delivered. The Role: Experience Lead (Maternity cover) As an Experience Lead, you will spearhead design across the organisation’s digital estate, playing a pivotal role in the redesign of complex, interdependent services. You'll work openly and collaboratively, always … keeping the user at the center of everything you do. Your work will span multiple teams and all service channels, ensuring a seamless and user-centric approach. The role will lead product and content design and the development of design systems, fostering a culture and new ways … will be expected to build strong relationships with key stakeholders, providing leadership and influence. Your responsibilities will include forward planning to future-proof our design work by developing processes that enable rapid development of high-quality solutions. Additionally, you will oversee budgeting, estimating, planning, and objective setting for the more »

Working with a large IT consultancy that is searching for a Service Designer on a permanent basis. Salary: £55,000 per annum with additional benefits An overview of the Role As a Service Designer, you will be joining the growing and exciting Digital Factory community who are continually … sharing knowledge and expertise. We are all passionate about user-centered design, critical thinking, problem-solving, and designing and building digital services and products. Working with our client would give you opportunities to develop and grow, working with major clients in both public and private sectors. Our offices are … working, however, depending on your project you may have to travel to client locations. Skills you'll need: Essential: Proven experience working across a service design process, autonomously with minimal support Experience working with Government Digital Service (GDS) service standards, applying GDS design principles Ability more »

Service Designer Location : London – Hybrid Employment : Full Time All applicants must hold a DV (Developed Vetting) clearance to apply. The Opportunity : For the UK Government, maintaining National Security is a 24-hour-a-day, 365-day-a-year mission. To support these complex operations, the MoD partners with this … Big4 Firm to empower critical thinking and drive value across its strategic initiatives and technology investments. The Role : As a Service Designer, you’ll design and deliver E2E Service experiences for the UK’s Defence, Intelligence, and Military Agencies. Collaborating with a talented design team, you … British Passport Holder with active DV (Developed Vetting) Clearance. • Previous Defence, Military, Policing, National Security, Counter Terrorism, or Justice Project involvement. • Proven experience in service design, designing end-to-end services comprised of multiple digital products and touchpoints, and creating service design artifacts. • Strong understanding of more »

customer and organisational requirements, translating requirements into user stories to create deliverable features. What do we offer? 27 days leave (increasing with length of service) plus 8 bank holidays Flexible working (we are happy to discuss options such as compressed hours) Flexi time Hybrid working model (we are currently … pension NHS Car lease scheme Access to a wide range of benefits and high street discounts! Main duties of the job Analysis of requirements, design and development of applications to meet business needs. Analysis, investigation and resolution of complex ICT issues, within new and existing services. Software development lifecycle … NHS organisations, contractors and the public: we take pride in being part of something so meaningful, that touches millions of lives. Just as we design our services around the needs of our customers, we place our people at the heart of our organisation. That's why when you join more »

IT Service Designer - Aerospace Salary: £50,000 plus 10% bonus Location: Preston, Frimley or Filton On-site: Hybrid working I am currently recruiting for a IT Service Designer to join our Aerospace client. The role involves designing services to ensure optimal availability and positive user experiences through robust … proactive management and effective service design. Additionally, the successful candidate will be implementing service transition plans for new services, managing multiple projects, and coordinating transition activities between project managers, programme leads, and customers. Experience Required: · Experience within an IT Service Design role, understanding Service Design more »

IT Service Designer - Aerospace Salary: £50,000 plus 10% bonus Location: Preston, Frimley or Filton On-site: Hybrid working I am currently recruiting for a IT Service Designer to join our Aerospace client. The role involves designing services to ensure optimal availability and positive user experiences through robust … proactive management and effective service design. Additionally, the successful candidate will be implementing service transition plans for new services, managing multiple projects, and coordinating transition activities between project managers, programme leads, and customers. Experience Required: · Experience within an IT Service Design role, understanding Service Design more »

IT Service Designer - Aerospace Salary: £50,000 plus 10% bonus Location: Preston, Frimley or Filton On-site: Hybrid working I am currently recruiting for a IT Service Designer to join our Aerospace client. The role involves designing services to ensure optimal availability and positive user experiences through robust … proactive management and effective service design. Additionally, the successful candidate will be implementing service transition plans for new services, managing multiple projects, and coordinating transition activities between project managers, programme leads, and customers. Experience Required: · Experience within an IT Service Design role, understanding Service Design more »

can help you grow. We're never one-size-fits-all. Our careers are as unique as you are. We are looking for a Service Transition Manager to help ensure new initiatives are designed to the standards defined by our IT Service practices in order to transition solutions … into live that are fit for purpose and fit for use. You will also, as part of the Service Design and Transition team contribute to the overall success and ongoing improvement of the Service Design and Transition Framework and help drive a holistic approach to delivery. … a selection of project or product initiatives ensuring they are designed to the required standards and the required NFRs have been considered. Ensuring the Service practice owners' requirements are met, or any appropriate risks are raised. Reviewing the Business Requirements document and being an approver of the included Service more »

of their end-users within their specialist markets. This organisation is a fully remote company and they are looking for an experienced Head of Service Management who has in-depth knowledge working within an ITIL framework, particularly within Azure and M365 environments. Previous experience in the public sector would … be preferable and candidates who have worked with SAAS or on-demand software businesses would be ideal. Your new role As the Head of Service Management, you will play a crucial role in leading the IT Service Management (ITSM) practices. Your main responsibility will be to ensure the … managed, improved, and secured in alignment with industry standards such as ITIL V4, ISO 20000, and ISO 27001. You will oversee critical areas including Service Design, Service Transition, Continual Service Improvement (CSI), Live Support, and third-party vendor management. Your strategic leadership and collaboration with internal more »

of their end-users within their specialist markets. This organisation is a fully remote company and they are looking for an experienced Head of Service Management who has in-depth knowledge working within an ITIL framework, particularly within Azure and M365 environments. Previous experience in the public sector would … be preferable and candidates who have worked with SAAS or on-demand software businesses would be ideal. Your new role As the Head of Service Management, you will play a crucial role in leading the IT Service Management (ITSM) practices. Your main responsibility will be to ensure the … managed, improved, and secured in alignment with industry standards such as ITIL V4, ISO 20000, and ISO 27001. You will oversee critical areas including Service Design, Service Transition, Continual Service Improvement (CSI), Live Support, and third-party vendor management. Your strategic leadership and collaboration with internal more »

Job summary The Transformation Manager is responsible for supporting Service Divisions transform care through identifying new business opportunities, leading on managing bids, competitive processes and internal business cases, building and forming new partnerships, improving current service provision and developing innovative approaches to service delivery. You will be … large scale transformation projects from concept through to mobilisation working with colleagues at all levels, facilitating collaboration, including senior clinicians, executive leads, teams and service users. You will support Division leads [which you will be assigned to one] to develop new clinical models of care, look at service improvement and improved ways of working to better meet service user needs. You will build a network of stakeholders across health and social care keeping up to date with innovation and best practice and lead on specific mental health Integrated Care System initiatives and priorities. Main duties of more »

of a team to achieve shared goals? Who We Are As NHS Scotland's unique provider of a national tele-health and tele-care service, we are responsible for the delivery of health advice and information by telephone and online services to the population of Scotland 24 hours a … day, 365 days a year. NHS 24 is a patient-focused service providing the people of Scotland with triage, advice, guidance, referral and information on health and healthcare services. We have six regional centres Aberdeen, Dundee, South Queensferry, Hillington, Cardonald and Clydebank. NHS 24 supports hybrid working, and this … to other regional centres when requested to attend meetings, undertake training and any other activities. The Role The successful candidate will provide strategic planning, service improvement expertise and change leadership capability to support delivery of NHS 24s strategic aims and corporate planning deliverables. This will include the design more »

Chip Consulting firm Expertise in the UK Space Domain with knowledge of Government/MoD Space projects Proficiency in designing and delivering operating models, service design, and digital transformation for the UK Public Sector using waterfall and agile methodologies Understanding of Defence & Security sector challenges and innovative government … environment drivers: digital, automation, robotics, advanced analytics Strong project management skills, including detailed project planning and adherence to strict timelines Expertise in Operating Model Design to create optimal business architecture for digital strategy implementation Proficiency in Service Design, focusing on user-centric solutions to deliver maximum value more »

Role: Head of Digital and User Experience Design Offer type: Permanent Salary: £60,000 - £75,000 Location: This is a remote role, based nationally NCS Trust is an equal opportunities employer, embracing diversity and inclusion. At NCS we respect and value differences in people and all hires are made … points (including website/myncs/partner platforms/crm newsletters) for young people and key stakeholders engaging with NCS. Skills in user experience design, customer journey mapping and content strategy (not just for marketing content). Key Activities Introduce an agile, user-centered development model across all of … our digital services, to ensure effective end to end journeys for young people Lead multi-disciplinary teams of research, design and technology colleagues to develop the digital roadmap in support of young people’s goals Oversee the creation of content and digital interfaces that are engaging for youth audiences more »

iterating, doing the hard work so that it's easier for our users. What do we offer? 27 days leave (increasing with length of service) plus 8 bank holidays Flexible working (we are happy to discuss options such as compressed hours) Flexi time Hybrid working model (we are currently … NHS Car lease scheme Access to a wide range of benefits and high street discounts! Main duties of the job You will own the design and iteration of products or services, and support delivery teams with your knowledge of user needs and business goals to define scopes and priorities … NHS organisations, contractors and the public: we take pride in being part of something so meaningful, that touches millions of lives. Just as we design our services around the needs of our customers, we place our people at the heart of our organisation. That's why when you join more »

Working closely with multidisciplinary teams, you'll analyse user data to offer actionable insights. Additionally, you'll create user archetypes, journey maps, and other design artefacts to communicate insights and effectively support decision-making processes. Required Skills/Experience : • British Passport Holder with active DV (Developed Vetting) Clearance. • Previous … Terrorism, or Justice Project involvement. • Expert in applying user research methodologies across complex defence/government environments • Excel within a multidisciplinary Agile team to design and deliver people-centred services • Working knowledge of how to research accessibility needs or assisted digital needs • Championing user research/user-centred design/service design approaches • Line management - mentoring/training other user researchers • Advanced communication and stakeholder management skills, with the ability to manage conflict and convey difficult messages with tact and sensitivity • Strong consultancy and leadership skills and confidence in exploring problem spaces with clients to determine more »

processors (Primary: SASS/SCSS) Strong understanding of jQuery & client-side JavaScript Proven experience with React, Gatsby JS or Next.JS An understanding of database design and SQL, with experience working with relational databases (e.g., PostgreSQL, MySQL) and NoSQL databases (e.g., MongoDB, Redis). Have a good understanding of the … AWS/Azure toolbox, leveraging services and cloud design patterns in a micro-service landscape. Evidenced experience in service design (SOA, Microservices, ESBs, Composable, MACH). Core Responsibilities: Design, develop, test and deploy scalable backend systems following the principles of Composable MACH architecture. Develop user … friendly web interfaces using Front end frameworks such as Next JS and React. Collaborate with UI/UX designers to translate design wireframes into high-quality user interfaces. Optimise web applications for maximum speed and scalability. Implement RESTful APIs and microservices using modern programming languages and frameworks such as more »

Join a business driven by a passion for its people and on a mission to be truly diverse. Work with incredible global brands to design, develop, and maintain robust backend systems. Great benefits package including 25 days holiday, private healthcare, life insurance, and robust learning and development opportunities as … frameworks. We are looking for an engineer who can write clean, maintainable, and well-documented code following coding standards and software development best practices. Design, develop, test, and deploy scalable backend systems following the principles of Composable MACH architecture. Collaborate with product managers, frontend engineers, and other stakeholders to … equivalent commercial experience. Strong experience developing scalable and configurable web applications using Headless CMSs like Contentful, Sanity or Kentico Kontent. Solid understanding of database design and SQL, with experience working with relational databases (e.g., PostgreSQL, MySQL) and NoSQL databases (e.g., MongoDB, Redis). Proficient in one or more programming more »

has worked in an MPLS focused role. About the Role: As a Provisioning and Deployment Engineer, you will be a crucial part of the Service Delivery team. Your primary responsibilities will involve designing and deploying customer services, identifying service delivery requirements, and collaborating with various departments to ensure … these requirements are met (e.g., core nodes, new backhaul, diversity needs). Key Responsibilities: Service Deployment: Oversee on-site engineers during service deployments to maintain quality standards. Service Design: Develop and implement high-standard customer services across diverse platforms. Technical Support: Provide expert technical support and … Team Contribution: Actively support the Provisioning & Deployment team’s goals to achieve realistic outcomes. Confidentiality: Maintain strict confidentiality in all matters related to the service delivery department. Best Practices: Evaluate and implement best practices within the Provisioning & Deployment team, adhering to my client's policies and procedures. Respect and more »

deploy web applications. Strong experience developing scalable and configurable web applications using Headless CMSs like Contentful, Sanity or Kentico Kontent. Solid understanding of database design and SQL, with experience working with relational databases (e.g., PostgreSQL, MySQL) and NoSQL databases (e.g., MongoDB, Redis). Comfortable with Devops, Systems administrations and … AWS/Azure. Experience with React, Gatsby JS or Next.JS A good understanding of the AWS/Azure toolbox, leveraging services and cloud design patterns in a micro-service landscape. Experience in service design (SOA, Microservices, ESB’s, Composable, MACH). Have a good understanding of … CI/CD Pipelines, Terraform, and GIT source control (Desirable) Core Responsibilities: Design, develop, test, and deploy scalable backend systems following the principles of Composable MACH architecture. Collaborate with product managers, front-end engineers, and other stakeholders to understand requirements and translate them into technical solutions. Implement RESTful APIs more »

have a new opportunity for an enthusiastic and experienced Senior Backend Engineer. Youll be passionate about leveraging the principles of Composable MACH architecture to design, develop, and maintain robust backend systems that blow peoples socks off. Were looking for you to: Be comfortable with MVC, Microservices, APIs, Headless CMSs … Have strong experience developing scalable and configurable web applications using Headless CMSs like Contentful, Sanity or Kentico Kontent. Have a solid understanding of database design and SQL, with experience working with relational databases (e.g., PostgreSQL, MySQL) and NoSQL databases (e.g., MongoDB, Redis). Be proficient in one or more … with cross-functional teams to architect scalable solutions, integrate with various services and APIs, and ensure the reliability and performance of our digital platforms. Design, develop, test and deploy scalable backend systems following the principles of Composable MACH architecture. Implement RESTful APIs and microservices using modern programming languages and more »